Anthony Gorys

@Lee__Evans @WestJet I find @westjet likes to maintain very bad customer relationships. My family was treated like garbage by them in December

Someone help me regain my sanity. Bought a @WestJet UltraBasic ticket (I’m a silver tier member, have free checked bags and board in Zone 2 as a result) I realized after booking that these flights don’t count towards building up your member tier status. My bad for not reading this when booking. This flight is 4 months from now. I simply wanted to pay the difference to upgrade to economy so I can earn my tier points and continue building loyalty with WestJet. The answer was no. Policy states you can’t upgrade after 24 hours. How is this a good policy for WestJet? I want to pay you more money to upgrade my flight. What am I missing here?

@Jwestman85 @WestJet Why are you a fan of an airline that canceled flights because they dont have a crew and refuses to compensate their customers who are forced to purchase a flight with another airline in order to salvage a fanily cruise vacation?

I’m such a fan of @WestJet That I would work there for the next 20years if I could get a response thru there online application process

@WestJet @inthe250_ You mean you look forward to canceling flights and screwing over your passengers.

@inthe250_ We look forward to welcoming you on board, if you have questions about our rewards program, send us a Private Message, and we would be happy to answer any questions you have.

Very confusing. Flying @WestJet tomorrow for first time in a decade. Much easier to understand loyalty program. Will see how they do. Have been 75k on air Canada or above forever and never contemplated switching but here I am.

@WestJet @riteshmjn Why? @WestJet doesn't actually care about customers

@riteshmjn Hi Ritesh, we’re sorry to hear about this experience. Please reach out to WestJet Vacations directly, so they can review your booking and explore available options. For more on flight interruptions, passenger rights, and potential compensation, visit: ms.spr.ly/6013vDOiP

Just a few observations about consumer facing business. Consumer experience has structurally deteriorated. Companies are less responsive to backlash because social media outrage now has a ~24–48 hour half-life, with limited long-term impact on revenues. At the same time, industry consolidation has reduced competition—many sectors are now dominated by 2–4 players, increasing pricing power and reducing consumer choice. In a world of oligopolies and short attention spans, customer dissatisfaction is no longer a binding constraint—it is a transient cost of doing business. @WestJet

@SonchL @WestJet Every @WestJet and airline employee I encountered and spoke to about my issue in December told me I would get compensated for what @WestJet did bul ultimately @westjet didnt care about customers and what they caused us to lose and we were out about $2000 to fix their mistake

Man, @WestJet sure has turned into a pile of hot garbage. Paid an extra $40 for premium seating when I booked only to get told 5 mins prior to boarding my seat has been reassigned for weight and balance purpose. Asked the girl giving me my new ticket if I was getting a refund and all I got was “we will honor that and you will get a refund” but had no idea how or when that would happen when I tired to follow up. Now I’m just supposed to call customer service. What a joke.

@WestJet @BlixNoel Did you even read the description of his complaint? I won't forget the time you canceled my flight and didn't care to compensate us for incurred costs on a replacement flight to salvage our vacation

@BlixNoel This aligns with our UltraBasic fare, which has limited carry‑on allowance. A standard carry‑on isn’t included, only a personal item. Larger items may need to be checked (fees apply). See full guidelines here: ms.spr.ly/6010v8lRq

Another disappointing @WestJet experience. They just keep gouging. Tons of room in compartments but got charged a checked bag fee for my personal item (my laptop bag) and had to check it. Highly encouraging others to fly @porterairlines

@BlixNoel @WestJet @porterairlines WestJet has eroded into an airline charging full service pricing with low cost carrier service. Worst of both worlds.

@BlixNoel @WestJet @porterairlines At least they didn't screw you by canceling a flight just hours before it left because they didn't have a crew forcing us to purchase flights to salvage a vacation with our kid at Christmas and refuse to compensate us for the incurred costs @WestJet sucks

@CTA_gc @WestJexsc Maybe if @WestJet cared about treating customers properly and if the @CTA_gc kept them accountable and helped people then there wouldnt be all these fraudulent accounts popping up taking advantage of frustrated travellers.

@WestJexsc @AnthGorys This is a fraudulent account.

Which media source would like a story as to how @WestJet doesn't help customers when they disrupt their travel and take 4 months to tell people too bad so sad? @CBCNews @CTVNews @globalnewsto @CTA_gc

Which media source would like a story as to how @WestJet doesn't help customers when they disrupt their travel and take 4 months to tell people too bad so sad? @CBCNews @CTVNews @globalnewsto

@RogersHelps your equipment/boxes are terrible. I cant wait for the next tech I speak to try to tell me I'm wrong about my assessment of our connectivity issues and ask me do things other techs told me to do and offer me solutions that cost me more each month.

I know they wouldnt do it but Matthews Knies McCabe and Robertson for MacKinnon and Makar would ba a great start

@WestJet must be kidding me about the Resolution to the claim we made when they canceled our flight in December, rebooked us on an unacceptable flight, caused us to miss a day of our cruise when we were left to fend for ourselves.... small claims court anyone?

@call_hub54458 I wish you could see what you did here.

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@call_hub54458 I cant DM you apparently. Send the message first

@call_hub54458 Send the message now. Im at the airport and need help. You destroyed my 6 year old today @WestJet

Merry Christmas westjet. You canceled our flight morning of our trip and made us miss our Christmas cruise. Thanks

Rogers again why wont your stupid streaming app work?

@RogersHelps I restarted my firestick. My modem was recently restarted too

@AnthGorys Thank you for your reply. I understand you want free additional boxes, but I am confident we can help you sort this out! Can you tell us the troubleshooting steps you've gone through so far, so we can narrow down the cause of the issue you're facing? Thanks in advance. ^mg

@Rogers service just sucks these days