Bupa Global

@mickyb3705 Hello, thank you for contacting Bupa Global. We appreciate you getting in touch and we are sorry to hear of your negative experience. For support, please contact our Customer Service Team at info@bupaglobal.com or call us on +44 1273 323563.

@BupaGlobal refusing to cover a private ambulance home after an overnight hospital stay is unacceptable. I’m disabled — getting to the hospital is covered, but getting home isn’t. How does that make sense?

@myfight2beheard @LonOrthopaedic @HCAHospitalsUK @gmcuk Thank you for contacting us. I am sorry to hear about your experience. Our Customer Service Team will be happy to try rectify any issues encountered. Can you please contact us directly at: info@bupa-intl.com or via telephone on +44 (0) 1273 323563.

Same with #HipArthroscopy, the attitude is despicable. @LonOrthopaedic @HCAHospitalsUK @gmcuk @bupaglobal

@nikhat_par80631 @Niva_Bupa Thank you for your message. We are unable to assist here at Bupa Global as we operate as an entirely separate company. You can contact Niva Bupa on: Within India: 1860-500-8888 Travelling abroad 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

What the hell is happening with @Niva_Bupa customer service I am taking follow up since 15 days but no one is interested in my renewal what a Pathetic department they didn't resolve my issue from more than 15 days @bupaglobal

@nive230896 @StanChart @WHOOP Thank you for contacting us. I am sorry to hear about your experience. Our Customer Service Team will be happy to try rectify any issues encountered. Can you please contact us directly at: info@bupa-intl.com or via telephone on +44 (0) 1273 323563.

@StanChart @bupaglobal @WHOOP Despite repeated follow-ups, I continue to receive only generic responses without addressing the actual issue, while my funds remain inaccessible for an unreasonably long duration.

Building wealth is about more than just financial success – it's about our overall wellbeing. That's why we're launching our new health and wellness proposition for affluent clients, in partnership with @bupaglobal, a leading international private medical insurer, and @WHOOP, a market leader in fitness and health wearables. Our affluent clients will have access to trusted medical expertise and cutting-edge technology, to help enhance their wellbeing and take control of their long-term health. We're committed to helping our clients protect what matters most, so they can make informed decisions about their wealth journeys. The proposition is expected to be available to our Priority, Priority Private and Private Banking clients in Hong Kong, Singapore and India in the coming months. Discover more: sc.com/en/press-relea… #NowsYourTimeForWealth #HealthandWellness

@dheerajkr1 @amitm83 @NivaBupaSupport @MouthShut @jagograhakjago @Niva_Bupa @Bupa @NivaBupa Thank you for your message. We are unable to assist here at Bupa Global as we operate as an entirely separate company. You can contact Niva Bupa on: Within India: 1860-500-8888 Travelling abroad 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

@amitm83 @bupaglobal @NivaBupaSupport @MouthShut @jagograhakjago @Niva_Bupa It is shameful act, trap and port customers, watch but not resolve their issues, then cancelling the policy and holding holding on premium amount! Shameful for such organization line @Bupa and @Nivabupa. If you can go to this extent!!, ? it wd be Tough to get medicliam settled.

@Niva_Bupa @Bupa I have ported my policy to Niva Bupa on 11.10.25 and since then I am following up for discrepancies in the policy document which is not yet clarified. Emails are not responded. After selling policy response of Niva Bupa is pathetic

@helen_ruggles4 We appreciate you getting in touch. For support, please contact our Customer Service Team at info@bupaglobal.com or call us on +44 1273 323563.

Yes Bupa your quality of the consultant s are poor i want to speak to your ex level please

@myfight2beheard @WednesdayGenpan Sorry to hear this. Please provide me with the case ID number on your auto reply so I can chase the contact for you. This will be the number in the subject line of the email. Thanks

@bupaglobal @WednesdayGenpan I did email a week ago, you've not replied.

The 7 February 2012, age 34, was the last time I had an orgasm. It was the night before a hip surgery. It's been over 13 years since this man crushed my clitoris against my pubic bone with a barbaric device called a #PerinealPost. It's an excruciating loss, which still makes me cry. I went under the knife for an 'elective' non-urgent #HipArthroscopy to improve back pain. It was sold to me as a 'simple' key-hole hip surgery. Unknown to me, during the #InformedConsent process, my surgeon made the purposeful choice to deny me details of a serious known risk. HE knew the #PerinealPost would be used between my legs as traction to open up my hip joint, and HE knew its use was known to cause intimate crush injury and nerve damage, yet HE decided I didn't need to know this vital information pre-hip surgery. HE was happy to risk MY sexual function WITHOUT MY consent. I detest this man. I detest him, not only for the medical assault on my body, because, let's be honest here, that's what it is, but also because of his complete disregard for his actions. There has been no accountability, only excuses, lies, and pathetic, cowardly cover-up. To add insult to devastating injury, during my complaint, he gloated that intimate crush injury was a known risk and had the utter gall to call the destruction of my sexual future 'misfortunate.'  The loss of my sexual function was not 'misfortunate' it was a callous decision by him to proceed WITHOUT MY consent. I would NEVER have risked my sexual function, had I been made aware of the risk. I was not given a choice. I did NOT consent.  I feel assaulted. I feel violated. I can't tell you how sick to the pit of my stomach it makes me feel, when the medical world insists #InformedConsent is a legal requirement, yet they flout it willy nilly, harming patients as they go without repercussion. All the medical bodies supposedly there to protect the patient and enforce legal requirements don't. They just don't. I am one of countess patients denied #InformedConsent, denied vital details of serious known risk and needlessly harmed. We were all blindsided. We all trusted the medical professional sat there in front of us. We all believed we were in the best hands. Stand with us UK 🇬🇧💪 Protect yourself, and those you love from needless harm. Please take a moment to sign and share this petition to make #InformedConsent mandatory: petition.parliament.uk/petitions/7273…✍️🇬🇧 Without enforcement, there is no deterrent to cause needless harm. #DeniedInformedConsent  #NeedlesslyHarmed #PerinealPost #Mesh #Primodos #BloodContamination #PSSD #SodiumValproate #Vaccines #Labiaplasties #Hysteroscopy #AssistedSuicide...the list goes on. #ForAllHarmedPatients  #ToPreventFutureHarm  #BupaFail #THISisBupaHealth #NHSfail @wesstreeting @JuliaCumberlege @EstherMcVey1 @gmcuk @MHRAgovuk @HCAHospitalsUK @DHSCgovuk @CareQualityComm @ISCAS_UK @NHSEngland

@myfight2beheard @WednesdayGenpan Hello, thank you for contacting Bupa Global. We appreciate you getting in touch. For support, please contact our Customer Service Team at info@bupaglobal.com or call us on +44 1273 323563.

The video was posted 8 months after my surgery. The surgeon is taking about another patient he harmed, a guy, and joking that his wife wasn't happy either. He makes me feel sick. During my complaint, he told me my injury was 'misfortunate.' It wasn't 'misformisfortunate' it was a callous, selfish, arrogant choice, by him, to deny me details of a serious known risk. He chose to risk MY body and MY sexual future WITHOUT my consent. During my complaint, he told the hospital he would 'consider' warning patients going forward. How abhorrent. How is this acceptable? @wesstreeting @gmcuk @HCAHospitalsUK @ISCAS_UK @BupaUK @bupaglobal @AskBupaUK First. Do. No. Harm. Why is no one stopping this? It's law that patients are given #InformedConsent, so why is no action taken when patients are denied this right and needlessly harmed? Why? #Mesh #PSSD #PerinealPost #Primodos #Vaccines #BloodContamination #SodiumValproate #Hysteroscopy #Diethylstilbestrol #Labiaplasties....the list goes on. #ForAllHarmedPatients #ToPreventFutureHarm

@myfight2beheard @Bupa Please allow for several working days before getting a response. For instant help, please call the customer service line on +44 (0) 1273 323563.

@bupaglobal @Bupa I emailed yesterday, no reply as of yet.

Do you stand by your words Mr Ereño? Then please prove it. Please get in touch. Take action to address the avoidable harm and years of distress caused under the care of Bupa. Mr Ereño, please explain how @Bupa is acting with 'empathy and respect' when one of your surgeons was allowed to deny #InformedConsent causing devastating, needless damage to a 34 year old womans sexual function? A 'simple' non-urgent, elective key-hole hip arthroscopy to improve back pain, should NOT cause completely avoidable injury by stealing a young womans sexual future. My clitoris worked perfectly before your arrogant, selfish, surgeon crushed it with a barbaric perineal post. Then lied to escape accountability. I would NEVER have risked my sexual function had I been warned of the KNOWN risk pre hip-surgery. I would have looked at alternative treatment for my back pain, but I wasn't given that choice. Mr Ereño please take action. Thank you. @BupaUK @AskBupaUK @BupaGlobal @HCAHospitalsUK @PGHosp

@dheerajkr1 @NivaBupaSupport @Niva_Bupa @MouthShut @irdai @jagograhakjago Within India, customers can reach out to us at our Customer Helpline: 1860-500-8888 Customers travelling abroad can contact us 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

@NivaBupaSupport @Niva_Bupa @bupaglobal @MouthShut @irdai @jagograhakjago Hello what happened to your commitment, now the free look period has also lapsed due to your negligence and stubborn response, copy paste "thanking for patience " email. Shamelessly, writing tweets without addressing customer complaints and making money!!

@dheerajkr1 @NivaBupaSupport @Niva_Bupa @MouthShut @irdai @jagograhakjago Thank you for your message. We are unable to access your policy here at Bupa Global as we are a separate company. You can contact Niva Bupa via the following options: Visit Insta Assist, a self service platform on our website. The link is rules.nivabupa.com/customer-servi…

@TatanOrrego @SegurosBolivar Lamento escuchar sobre su experiencia. Nuestro equipo de Servicio al Cliente estará encantado de intentar solucionar cualquier problema que haya encontrado. ¿Podría ponerse en contacto con nosotros directamente en: info@bupa-intl.com o por teléfono al +44 (0) 1273 323563?

@SegurosBolivar @bupaglobal Ustedes son unos descarados, porque me estan cobrando un seguro que nunca he adquirido con ustedes, uno llama y lo dejan esperando horas y no atenienden....

Ocho años creciendo juntos. 💚 Celebramos nuestra alianza con @BUPAGlobal, una historia de colaboración, confianza y propósito compartido: cuidar la salud y la tranquilidad de quienes confían en nosotros. #SegurosBolívar #Salud #SaludInternacional #AlianzasEstratégicas

@dheerajkr1 @NivaBupaSupport @Niva_Bupa @MouthShut @irdai @jagograhakjago Thank you for your message. We are unable to assist here at Bupa Global as we operate as an entirely separate company. You can contact Niva Bupa on: Within India: 1860-500-8888 Travelling abroad 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

@NivaBupaSupport @Niva_Bupa @bupaglobal @MouthShut @irdai @jagograhakjago @NivaBupaSupport @Niva_Bupa social media team is only covering up customer complaints, without any homework or seeking feedback from banckend team. Fooling policyholders and earning premium!!

@dheerajkr1 @NivaBupaSupport @Niva_Bupa @MouthShut @irdai @jagograhakjago Thank you for your message. We are unable to assist here at Bupa Global as we operate as an entirely separate company. You can contact Niva Bupa on: Within India: 1860-500-8888 Travelling abroad 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

@NivaBupaSupport @Niva_Bupa @bupaglobal @MouthShut @irdai @jagograhakjago I was assured that the issue will be resolved by 04.11.25 however till now I ma waiting for an update. Now the policy free look period is also about to end? Very casual approach by @NivaBupaSupport , no set timeframe no commitment yet???

@abytvm @mahi__272 @royalsundaram @tweet2vvivek @GyanTherapy @Niva_Bupa Within India, customers can reach out to us at our Customer Helpline: 1860-500-8888 Customers travelling abroad can contact us 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

@mahi__272 @royalsundaram @tweet2vvivek @GyanTherapy @Niva_Bupa @bupaglobal Very very peefect. I am running between pillar and post for past one month.

I Applied for my health insurance claim with all proper documents and they said ok claim is approved but after few days i got an email from Niva Bupa and they are asking for one of the treatment detail which was just a test and After test doctor advised no treatment needed for this. But still @Niva_Bupa asking me for this treatment details and because of this my claim is pending what is this behaviour ? I am trying to co-operate with all details which i have but still if they don't approve my claim i am going to make a video about this because this is a kind of Scam. I already paid my three years premium in advance and got this service !

@abytvm @mahi__272 @royalsundaram @tweet2vvivek @GyanTherapy @Niva_Bupa Thank you for your message. We are unable to access your policy here at Bupa Global as we are a separate company. You can contact Niva Bupa via the following options: Visit Insta Assist, a self service platform on our website. The link is rules.nivabupa.com/customer-servi…

@dheerajkr1 @NivaBupaSupport @MouthShut @jagograhakjago @NivaBupa Within India, customers can reach out to us at our Customer Helpline: 1860-500-8888 Customers travelling abroad can contact us 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

@NivaBupaSupport @MouthShut @jagograhakjago @bupaglobal Charmi - It is ridiculous, and shameful. Is it the working am @Nivabupa. Whenever a reminder is sent you apologize seeking further time. Could you plz update what is the progress of my queries? You won't be able to do, simply a copy paste message is replied.

@dheerajkr1 @NivaBupaSupport @MouthShut @jagograhakjago @NivaBupa Thank you for your message. We are unable to access your policy here at Bupa Global as we are a separate company. You can contact Niva Bupa via the following options: Visit Insta Assist, a self service platform on our website. The link is rules.nivabupa.com/customer-servi…

@dheerajkr1 @NivaBupaSupport @MouthShut @jagograhakjago Within India, customers can reach out to us at our Customer Helpline: 1860-500-8888 Customers travelling abroad can contact us 24/7 Emergency Contact number +91 2267872092 Email: nivabupa@europ-assistance.in

@NivaBupaSupport @MouthShut @jagograhakjago @bupaglobal Please share complaint escalation matrix and email ID of your GRO.