Live Support Agent // Beth

@mmi_music Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@EmmelineWyndham @AmazonHelp They don’t knock the door . They chuck parcels over fences & gates .

What's with @AmazonUK just leaving stuff outside your front door? Can't you guys at least KNOCK?

@beardymoss Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Hey @AmazonHelp if I cancel my prime membership do I get the money back for the months I won't use.

@aliceesolsen Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Can we just say that leaving a parcel behind a bin is NOT handing it to a person…I’ve been in ALL day, no one knocked, happens far more than it should @AmazonUK

@PedroT70 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonUK your automated chat box on your website is not helpful, for whatever reason i still cannot seem to initiate a phone call from you to discuss an order. Yoi make the whole process frustrating when things go wrong. Contact me asap please.

@M11824M Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@EmmelineWyndham @AmazonUK I've had so many parcels go missing because of this. I also live in town where there is huge foot traffic so its so beyond stupid to do

@Aboshelby001 مرحباً! لقد اطلعنا على رسالتك ونرغب في مساعدتك. إذا أمكنك متابعتنا وإرسال رقم هاتف يمكن التواصل معك من خلال الرسائل الخاصة، فسيتواصل معك فريقنا وسنبقيك على اطلاع دائم. شكراً لك.

@AmazonHelp حصلت شحنه بالخطا واضله عند باب البيت ماهو انا اللي طلبتها

@zeba1173990 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp My grievance is not resolved. Please share your customer care contact numbers.

@amazonIN @AmazonHelp I ordered a book from Amazon on 31.03.2026 and payment was already made. Now the status is shown as delivered but I have not received it till date. I raised query regarding order 404-4927508-0749109 but no resolution. #amazonfraud #CustomerComplaint

@HeatherTomli Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Hey @amazonuk, please give me a refund for all the many kindle books I've purchased from you in past 15 years, as you intend to prevent me accessing them soon. @amazon

@GuineaPigMummy Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonUK do you want to tell me why am always on late deliveries its absolutely ridiculous

@thesidekick1969 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonUK why is it impossible to track my order properly. Why is yr A1 system beyond useless

@ZevCyber Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp This is beyond ridiculous, the replacement is broken too. At least this one appears new.

Amazon is infuriating at times. This was sent as a new item. It wasn't in the factory box, none of factory packaging, broken. Yet sold as new. This is how it came to me.

@JimmyC15629442 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp I can't believe how idiotic this company is.. My pkg was 5 doors away, next stop and he drives 10 miles away. And now it says he needs to make other stops. Idiots

@kashh48 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp Thanks and if you got any shame left. Raise a investigation against the delivery person, why he denied to deliver the product at doorstep for the 2 days in a row. 😡

406-2825676-4492349 @AmazonHelp @amazonIN Your policy is that I will get my money back in my bank account within 3 - 5 days. Dilivery boy picked up from home on the 2nd of April.... Today is the 7th but my money has not yet come into my account. My question to you is, return₹?

@bethoven31 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp Thanks, Natalie. I just sent you the DM

@AmazonHelp My account (customer since 2015) was closed by mistake and your phone support is not giving me answers. I need to buy work equipment and I'm being blocked unfairly. Please help.

@ariknoterik Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Hey @amazon who said you could charge the bank account that has no money in it? Card is frozen, how’d you bypass that?

@Hoveljo Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@amazon your #AmazonShopperPanel is a joke. I have 2 receipts with DIFFERENT transaction numbers and it keeps saying its ineligible because it was already submitted. Getting to be not worth the 70cts I would get for it.

@ChrisLeeTM Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@evri what are you doing??? Ordered via @AmazonUK Prime for next day delivery and this is the best you can do! Just give it up ffs! 🤬 #evri #amazonprime #amazon #fail

@JChristine217 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp Is Amazon having problems across the board today? My orders aren't updating and my payments aren't going through You can't chat or connect on the phone it is saying there's an issue and they cannot call anyone or chat with anyone