Revatron

@VirginAtlantic Hello, trying to log in to my Flying Club account and getting an error. Is your site down?

@TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

@dreamteamsa @paul_a_lewis I guess it depends how many other liquids you have/want to take in your carry on. For airports with the 100ml rule it’s 1x 20x 20cm bag so if you’re also travelling with other liquids that cuts down how much you could fit in. Shame not all airports can have the 2 litre rule.

@D_Revatron @paul_a_lewis You’re right - but the 100ml rule is per sachet - so no problem with the average gel unit. Then you can bring as many as will fit in a 1 litre zip lock bag - so no problem with not having enough.

Hi @VirginAtlantic I’m flying to Boston in April to run the marathon. Am I ok to pack my energy gels and carb drink (powder formula) in my hand luggage? TIA 👍

@dreamteamsa @paul_a_lewis Gels are classed as a liquid so how much you can take in your hand baggage will depend on the scanners at the airport. Many airports still have a 100ml rule.

@paul_a_lewis @VirginAtlantic Gels & energy powders are classified as food so you can carry as many as you like in hold & carry on. Good luck and remember it only hurts when you laugh.

@qatarairways @qrsupport I appreciate how busy your teams but can you pls provide some clarity for upcoming bookings. Currently you are allowing rebooking/refunds up to 15th March. I’m due to fly on 16th and clearly this isn’t going to be over by then. Any updates past the 15th?

@qatarairways Hello. In the UK and having trouble logging into your all. I get to the OTP section but I can’t actually put the code in. I doesn’t matter which square I press I can’t enter the numbers. Can you look into the app please. Have tried multiple devices and same result.

@RichmondFoods Hello, love your sausages (nearly the only ones I’ll eat) but today I got a pack with a very strange one. The casing was very thick and started pealing, not very appealing. One from the same bag beside it for comparison. Any ideas? Thanks.

Forced to upgrade to #iOS26 and have lost 4GB of storage due to the increased size of the operating system. Hate the design and look. @apple please let us revert to iOS18 if we want to.

@NOW for months the downloads from your app have been very poor quality. Less than 480p. Your tech team refuse to believe there is a problem. Today I factory reset my iPad just in case my device was the issue. As suspected it wasn’t and the issue persists. Terrible service.

@ofgem @EnergyOmbudsman

@OctopusEnergy Smart meter not working for over a month now. Constantly fobbed off, nobody answers my questions. For weeks you’ve been ‘running checks’. I’ve opened a complaint about the person handling the issue and guess what? She is also the complaint handler! Unbelievable!

@premierinn your free wifi really is a joke. Every time I stay at your hotels it’s the same. Less than 1mbps? In 2025? A complete scam to try and upsell your paid for wifi. £150 for a room and this is what you get? Embarrassing.

@VirginAtlantic Hello. We are flying UK-MCO later this month and your website is asking for contact tracing details for the USA. Is this still a thing?! Thanks for any info.

@VirginAtlantic Lisa, thanks for the info.

@D_Revatron Hi. Great to hear you are travelling with us. Unseated infants can also take a car seat and fully collapsible pushchair in addition to their baggage allowance. ^Lisa

@VirginAtlantic Good morning. Flying UK to Orlando in a few weeks. Could we take a child car booster seat as hand luggage?

@VirginAtlantic Ok, what reason for it needing to be checked in? It’s within your hand luggage size restrictions.

@D_Revatron Hi, yes you can take a booster seat in addition to your luggage allowance. It will need to be checked in. ^Lisa

@Damsonplums got a jar of @AldiUK ‘Damson Plum’ conserve. No damsons listed in the ingredients. Scam? For me damson and plum are not interchangeable. They are different. Can @AldiUK clarify if their conserve is made of plums or actually made of damsons?

@VirginMoney Still can’t get in to the app. No updates on your page. What is going on?

@D_Revatron Hi, we apologise that there's been some issues and we appreciate your patience. Our team are working on a fix for this and are testing to ensure the customers who are effected are able to regain access as our top priority, so please keep an eye out for any updates. ^JS

@VirginMoney Hello, can’t open the credit card app. It just shuts as soon as I open it. Latest iOS and have deleted app and reinstalled. Any known issues?