

dharmesh
23.8K posts

@dharmesh
Co-founder/CTO, HubSpot ($HUBS). Mission: Help millions grow better. Publish https://t.co/sgeuiJi7wU newsletter (2M+ subscribers). Builder: https://t.co/xirHeCKZPl



CEOs are uniquely prone to AI psychosis because they’re sufficiently distant from the last mile of work that still has to happen to generate most value with AI. So when they play with AI, they see the happy path results, often not considering the next 10 or 20 things that have to happen to get sustainable results from agents. “Look I made this awesome product prototype”. Yes but you didn’t have to review the code before it went into production and fix a bunch of issues. “Look I generated a contract”. Yes but you didn’t verify all the terms before it goes out to the counterparty and didn’t have to wire up all the past contracts to work with. The best thing you can do as a CEO is to use AI a *ton* to figure out the real implications of agents in the enterprise, and come out the other side with an appreciation for both the upside and the real work that goes into them.






Anthropic onboarding day: Michael Scott introducing Karpathy like he just signed Wemby in free agency.

Within 6 to 12 months, every software product will need an API, MCP, and CLI. More and more, people expect to be able to interact with your product through automation, AI and agents. Historically, platform was a later stage of maturity play. Going forward, you won't really thrive in this new world without a platform.

A wholesome moment. Mom giving her daughter one of the best experiences. Memories that last forever, not just a day.

🦔Microsoft canceled its internal Claude Code licenses this week after token-based billing made the cost untenable, even for a company with effectively infinite cloud resources. Uber's CTO sent an internal memo warning the company burned through its entire 2026 AI budget in just four months. American AI software prices have jumped 20% to 37%, and GitHub (owned by Microsoft) is dropping flat-rate plans for usage-based billing across its products. My Take The AI subsidy era is ending in real time. The same company that put $13 billion into OpenAI and built the Azure infrastructure powering most of Anthropic's compute just looked at the bill from a competitor's coding tool and decided it was not worth paying. That is not a productivity failure on Anthropic's end. Token-based pricing is forcing every enterprise customer to confront the actual cost of running these models at scale, and the number turns out to be far higher than the flat-rate experiments suggested. This ties directly to my Gemini Flash post yesterday. Anthropic, OpenAI, and Google all raised effective prices in the last six months. Enterprises that built workflows assuming AI costs would keep falling are now watching annual budgets evaporate in months. Two outcomes look likely from here. Either enterprises scale back AI usage to fit budgets, which slows the revenue ramp the labs need to justify their valuations ahead of IPOs, or the labs cut prices and absorb the losses, which makes the unit economics worse at exactly the wrong moment. Both paths land in the same place, the numbers stop working, and somebody has to take the writedown. Hedgie🤗


Introducing OpenAI Guaranteed Capacity: a new offering that enables customers to guarantee long-term access to OpenAI compute. We’ve made long-term investments in infrastructure, partnerships, and capacity planning to help customers scale reliably. Now, Guaranteed Capacity helps customers plan ahead for critical workloads in a compute-constrained world. openai.com/guaranteed-cap…

This is probably one of the best commercials I’ve ever seen ❤️👏


Updated: AI Agent API Grades: CRM 1. HubSpot A- (80) @HubSpot 2. Lightfield A- (80) 3. Attio B+ (77) @attio 4. Salesforce B+ (75) @Salesforce 5. Pipedrive B (70) @Pipedrive 6. Zoho CRM C+ (57) @ZohoCRM 7. Freshsales C+ (55) @freshsales

One of the best things students and colleges can do is not bail on learning and teaching the fundamentals of any given domain. AI will trick you into thinking you don’t need to go deep in a particular area, but that’s wrong. The expert with AI is always going to be far more capable than the novice. Those that can steer AI agents properly, figure out how to evaluate their work, fix their mistakes, and incorporate their work into a workflow will always be the most potent users of these tools. The experienced software developer that’s built and scaled complex systems using agents outrun someone just vibe coding. The designer that uses AI will build far better products and campaigns than anyone else. The banker or analyst that understands financial models will be able to pull off far more with agents. Despite some of the rhetoric in the valley that this is less implement now, that couldn’t be further from the case. Don’t give up on going deep in your craft.



So how did the top B2B APIs do on our new SaaStr AI Agent Report Card? How AI Agent friendly, and supportive, are they? We just graded 116 of them. Here's the top of the leaderboard. The A tier: → @stripe : A+ (95). API-first since 2010, still the gold standard in 2026. Idempotency, structured errors, agent toolkit, MCP server. Their moat just got wider. → @SlackHQ : A (87). Best-in-class webhooks and events. Auth is clean. The A- tier: → Adyen: A- (83). Quietly excellent. Most people don't realize how strong this API is. → RevenueCat: A- (82). Disclosure: SaaStr Fund portfolio. Graded same as everyone else and earned it. → Linear: A- (80). The product feel translates straight into the API. Developers and agents both love it. → ElevenLabs: A- (80). Agents are their fastest-growing customer segment. The API reflects that. The Bottom Tier: → ZoomInfo: C+ (58). A company whose whole reason to exist is being a data layer for sales workflows. Should have a flawless API for agents. Doesn't. Which is why Clay (B+ 75) is eating their lunch. → Marketo: C (50). The day a true headless agent-grade marketing automation platform ships, Marketo loses 30% of its base in 18 months. → Gainsight: C (48). → Workday: D (38). The pattern: every company at A or A- decided years ago that the API was the product, not a wrapper around it. They built for autonomous agents before the rest of the market knew it mattered. Only 27 of 116 made the A tier. The other 89 have real work to do. Go to SaaStr dot ai / apireport

