Emily Foulger

@rhiannonlucyc There are quite a few (one flight up from the tube, and then another flight up to national rail) but you would be fine if there are two of you and the yo-yo is lightweight - I do it all the time

@HMRCcustomers It’s exactly the same problem as this person is describing, but how do I contact the income tax team when the phone never gets answered? community.hmrc.gov.uk/customerforums…

@HMRCcustomers I am trying to change my name since getting married. The issue is that I can’t pass any of the identity verifications because my drivers license and passport are now in my married name. I then can’t verify the name change further for the same reason, and the helpline cuts off

Good morning, @HMRCcustomers are here until 8pm to answer your general queries on Twitter. Please don't post any personal details.

.@ThreeUKSupport Hi. I've sent a direct message as my 4G/signal has been off for nearly three hours. I've tried calling but your phone line is down, and I can't access the app as my phone won't connect. Please help!

@TomGillingham Oh no 😱 Jonny had another flight with EasyJet and they refunded him within minutes online!

@EmilyFoulger We’ve been through this - voucher seems to be the only option sadly. You might be able to get a refund on taxes, if you do ever get through, but that was about £15 for us. 😑

@British_Airways I know you are under extreme pressure, but are you able to help with a refund for cancelled flights on here? The only option on your website is a voucher which we don’t want and we can’t get through on the phone to anyone 😔

@emirates Hi Emirates. I’ve just checked in for my flight on Thursday and my husband and I have been automatically allocated seats on separate rows, with no other seats left together to chose from. Why do you not seat people together? We are on the same booking! 😞

Will do, thanks! twitter.com/_Railcards/sta…

@_Railcards Hi. I managed to buy a railcard and got through to the 'your order has been successful page'. I haven't received an email though. Could you follow me so I can DM my details for you to check?

@MonsoonUK Hi Monsoon. Your website has been down all day, do you know when it'll be up and running again? Thanks!

@samjoshwilliams Congrats Sam, she's adorable

Another brilliant client win announced today. This time @WHSmith. More information on @PRWeekuknews here bit.ly/2eqWTRv

Thrilled to have been shortlisted in new consultancy of the year and corporate responsibility categories in @PRCA_Awards

DHL Supply Chain splits with Lexis for UK & Ireland brief after six years: bit.ly/2bEvczs #pr #comms

@AirCanada We flew with you over a week ago and one of our bags still hasn't turned up. Absolute nightmare! Please help if you can

#jamiesdeliveroo - free lunch please! Battersea Park in London

Pimms O'Clock @MHPC

The nation’s most famous street @Number10gov dropped their letters and joined the #MissingType!

I’ve removed my AOBs to support #NationalBloodWeek @EngineLondon do the same and register to give blood blood.co.uk #MissingType