FireMuzzy
316 posts

FireMuzzy
@FireMuzzy
CoFounder of @harmonizeai, create a strong feedback channel with your customers
Katılım Ağustos 2010
31 Takip Edilen30 Takipçiler

Hey @united you left your plane at the gate in @fly_BUR now @AlaskaAir 1168 can’t unload and have to wait on the plane another hour on top of being 30 minutes late. 🤦♂️
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FireMuzzy retweetledi

Dear founders - Never, ever, ever work with merchant services at @Intuit @QuickBooks. Stripe is the lesser of two evils. Intuit only exists b/c of the money it spends on tax lobbying, but otherwise creates no customer value whatsoever.
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@AlaskaAir Not your fault, but thank you very. Appreciate that you responded, the pilots are keeping us informed and the flight attendants are walking through with water. Ya’ll doing the best you can
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@FireMuzzy I am so very sorry for the wait. We will be sending you all compensation
-Andre
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@flybayer Go with whatever has community behind it so you are building your product instead of fighting the framework.
We are finishing migrating to t3+trpc (essentially NextJs with trpc). Type safety from client through the server simplifies dev and the community of NextJs is great
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@Apple your watch 6 is not as water resistant as you claim. Finally took a vacation since the start of the pandemic, went for a swim, watch is dead. Genius could not help as watch is out of warranty. Why must I need Apple care to cover something you advertise #designfail
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@googlecloud AppEngine claim of "A fully managed environment lets you focus on code" is a wrong. Only true in standard. Flex is not shutting down old instances, burned ~$300 last month 😠. I don't have time to for this, how do I fix? @awscloud or @Azure how are you managed envs?

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Replace windshield on any other car:
1. Open hood
2. Release manual safety latch
3. Replace windshield
@Tesla If you are going to automate something and that park is likely to fail, add a manual failsafe.
#teslafail #uxfail
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Replacing windshield on a Tesla:
1. Take to shop
2. Tech opens hood
3. Auto actuated safety latch breaks
4. Come back to shop
5. Fiddle with latch
6. Loose tool, cut finger
7. Give up, take it to Tesla
8. Busy, mobile tech for end of week
Windshield still cracked #TeslaModel3
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@SimpliSafe Yes I did, after my friend triggered the alarm and could not disarm it with the code. ☹️
I get the “save” sends changes to the base station, but can you please put the new unsynced pins into a separate subsection, or use color to show that they have to be saved please. 🙏
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@FireMuzzy Hi! We're assuming you already hit the Save button on the top right?
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@SimpliSafe I added a new PIN “New test pin” but it is NOT actually added and will not work.
Can you tell me what I should press so it is saved?
Nothing stands out on the screenshot to tell me that the new PIN will not work yet. Clear UX is crucial for trust. #uxfail #uxdesign

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If you are flying in or out of Seattle,be patient, remember to be nice to staff it is very stressful for them too. If you are on the way to the airport pick up some chocolates or snacks for your flight crews if you can, It will make their day #seatac #seattlesnow #alaskaairlines
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Sad to see the disruptions from Seattle snow, hope all of you get home safely. Although only 5 inches, the temps are in the low 20s. Many hills, lack of snowplows, and cold creates ice. Crews can’t get to the airport, planes can’t be de-iced = cancelations #alaskaairlines #seatac
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@ClimatePledgeWA your double verification zoned entry is frustrating. Our tickets were checked twice, we went down the escalators to look at the garden wall but could not get back in through the same way. The staff was rude and gave unclear directions. #cxfail
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FireMuzzy retweetledi

@CenturyLink I placed an order 5 days ago and you only give me a day's notice of a delay in install with no eta, its disappointing. You can do better.
Your online portal should show the delay
Your support team should not have to spend 15 minutes to figure out if there is a delay
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