Hannah clayton-lock

I just wrote a review on dryrobe Advance Long Sleeve yotpo.com/go/wGEg7ODz via @yotpo

@kiley_julie @BritishGas I’ve just been told by a friend that apparently they’ve been taking money from people to cover usage in January for when the bills go up, but mine should only be going up by £90 a yeah when I checked my bill I actually only used £135 worth of gas and electric. Its gross

@HannahClay84 @BritishGas I am continually having this problem with @BritishGas for a very similar amount. When I phone I’m often told it’s their error but they keep putting it back on! Complaints dept are a joke. They close complaint without resolving!

@BritishGas well well I had over £600 in my account you have taken my bill money then taken a random payment of £364.63 why!!!!! Thats theft you haven’t added a link to show me what it’s for. You haven’t emailed me to tell me you’re taking that you’ve just taken it THEFT

@BritishGasWatch what can I do there is no one about to help me at British Gas but they have taken a payment that shouldn’t have been taken I have paid my £180 on the 25th of each month, like they requested they’ve taken my bill money and then gone in and taken another payment!!

@DC_Police @DC_PoliceDogs @DirtyD_Lock

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@BritishGas wtf have I had a call from this number in the picture telling their name is Tina with a silent p told me to shhhhh and told me I’m in arrears by £600 not when I spoke with your complaints team thursday if I was you someone needs to call me from complaints

Check out this footage of how big the waves where offshore at Cape Cornwall earlier today. Credit: Chris Brown/Kernow Life

@BritishGasWatch @gracegausden93 @theipaper My mate had the same problem…. She has always had top up meters and got a bill through never having a bill before joke isn’t it

...another day, another example of sheer incompetence by British Gas! 👇 'British Gas is chasing me for a £1k debt when I have never been a customer' @gracegausden93 @theipaper #BritishGasFail inews.co.uk/inews-lifestyl…

So after 4 months of fighting with @BritishGas I finally got my money back into my gas and electric account no compensation but I’m just glad I got the money back and someone finally clocked on to what I was saying!

Such a shame you have to come on to social media to get any where with a complaint 🫠

@StarbucksUK I am Currently in your store at Cobham services on the M25, I ordered drinks by the app pay for my drinks to get installed to be told that they don’t make one of my drinks. I chose another drink which wasn’t what I chose. Very disappointed considering how much it is

@BritishGas By a manager

@HannahClay84 I'm sorry to hear this, if you can send us a DM with your details we can get that sorted for you. Thanks, Jodie.

Yet again @BritishGas you have taken money!!!! Want proof here ya good paid 2 payments of £90 and yet only £134 went on mmmm funny how this has never happened before dirty little thief’s the dates even wrong I paid it on the 25th as that’s my payment date such a vile company!!

@BritishGas I don’t want a customer service assistant to look into it I want a manager to look into this. This is been going on since December now but yeah I’ve been told you do not have managers or supervisors or shift leaders. Apparently you run yourselves but I need a manager asap

@HannahClay84 Hi Hannah, please DM us your full name, address and DOB and we'll take a look. Thanks, Jodie. twitter.com/messages/compo…

@SelScottA Oh my that’s some seriously gorgeous hair 😍😍 x x x

Visual proof. Mane and Tail is amazing. No screaming, no knots and can put a brush through it. A joy for the first time in 11 years!!

Funny @BritishGas I have just got up I haven’t had my hot water on and my heating definitely hasn’t been on as my house is sitting at 13.5 degrees!!! But yet you have charged me 35p for something I haven’t used!!!! Robbing pricks

Anyone know how I can speak to someone @BritishGas with regards to them owing me money

@BritishGas you dirty thieving little arseholes you took my money never replaced what you owed me like you said you would and guess what you never fixed the payment section on the app or online like I have been calling about for months Merry Christmas you low life’s

So @BritishGasHelp I got text saying to call lines open 8-8pm it said on the text...below is a pic of when I called. Told offices are closed used your messaging service via app told call 8-9 its quite then to them be told to call 9-5pm you taking the mick

I was asked to get in touch @BritishGasHelp