James TW

@WeAreMarmalade @RACcarinsurance @TickerInsurance I have replied - and called yourselves again.

@James_JTW @RACcarinsurance @TickerInsurance Hi, thanks for reaching out. I have sent you a DM to assist you further. Kind regards, Chris @ Marmalade Insurance

@WeAreMarmalade My daughter has left your insurance and we can't seem to get no claims proof from you - and the new insurer is threatening to cancel her policy because of it. I've called three times and still can't get it, can you please help??

@WeAreMarmalade @RACcarinsurance @TickerInsurance I hoped there'd be an evening batch run that might provide the no claims proof. Guess not. Email sent to @WeAreMarmalade and @RACcarinsurance @TickerInsurance 🤷‍♂️

@WeAreMarmalade Still no sign of a no claims form - 5 phone calls and an email and still the threat of cancellation from @RACcarinsurance (@TickerInsurance) - how hard can it possibly be to send a simple email?

@AntonyJBrown @ao @HotpointUK It's "Welsh" 😁

@James_JTW @ao @HotpointUK It’s “ambulance” you tard.

My 20 month old, £230 oven's bottom element has failed. As it's over a year old - I'm on my own. Thanks @ao and @HotpointUK (!) - it's cheaper to get someone local to fix it than the manufacturer so I guess I'm just going to have to suck it up. Nice.

@WeAreMarmalade I tried your web chat and I got no response through it at all - nothing. I've emailed and called again and was told it was being processed today, which is odd because I was told that yesterday too 🤷‍♂️ I'll wait to see if I get anything later, but your web chat achieved nothing

@McDonaldsUK I'll message you shortly...

@James_JTW Hi James, sorry to hear this. Please DM us with more information (including which restaurant this was) so that we can look into this further. Thank you!

@McDonaldsUK I was in McDonald's in Grimsby yesterday and tried to order an espresso milkshake from the secret menu and was told it was out of stock - however, I could (and did) order a vanilla milkshake and an espresso separately) which was more expensive). Is this normal?

@Hull_Trains @thetrainline I'll try to find out how, tomorrow, but between your site and the Trainline, it feels like a real effort to deny me a refund...

@James_JTW @thetrainline If alternative Hull Trains services were not suitable and you purchased an alternative ticket, you can claim back the cost of your original ticket plus the difference between the cost of a new ticket and the original ticket. ^CH

My train was cancelled yesterday and it seems that I can't claim a refund from @Hull_Trains because I bought it from @thetrainline but I can't claim from @thetrainline because I should have used the ticket on another @Hull_Trains train, even though there weren't any... Help!

@Hull_Trains @thetrainline As an FYI - This was my "decision to not travel". And there were no other trains that I could feasibly use

@James_JTW @thetrainline Hi James, If the train you had a ticket for was cancelled and you decided not to travel, you can claim a refund from your point of purchase. If this is Hull Trains, please visit refunds.hulltrains.co.uk if this was purchased through Trainline, this would be through them. ^CH

@Hull_Trains @thetrainline I had no choice but to not travel with you as all the Hull Trains trains were cancelled yesterday evening - I had to buy another ticket. The Trainline app says that I can't claim and the I can't claim through Hull Trains.

@WayfairUK @Wayfair Is this the kind of response I should expect from your customer service? Been waiting 2 weeks for a refund for something I ordered in November that you cancelled several times. Been waiting since 13th Jan for a refund which I've contacted you about a few times

@Wayfair Is this the kind of response I should expect from your customer service? Been waiting 2 weeks for a refund for something I ordered in November that you cancelled several times. Been waiting since the 13th Jan for a refund which I've contacted you about a few times

@HiveHelper I posted an app review stating that there was no dark mode. Any chance that's something you'll bring in, because the app is awful at night without it...

@AskeBay I got this after I "won" an auction and after the item was marked as dispatched - seller no longer replying to me so I've probably been scammed. What do I do about it? Order number 20-12107-75641

Noone is really a celebrity until they've been on an episode of Sesame Street and hung out with muppets

Good news story - I left a shopping bag on a @GC_Rail train last month at Doncaster and it was handed in and I collected it at Bradford station a couple of days later - Thanks @GC_Rail for getting it back to me 😁

@vintedUK I've listed something. It sold. I posted it. I told the buyer. Feel free to share exactly what I did wrong there?