I have listened to your concerns and I understand your sentiment around this. I want to add more context to my earlier post.
The document currently circulating is an outdated internal training document. It is not an HR policy.
That said, it contained an incorrect line about bindi/tilak that should never have been written and does not reflect our values or actual practice. When we discovered this on February 17, well before this became a public conversation, we immediately removed it.
But I should have caught this earlier. As Founder and CEO, the responsibility for such lapses is mine. I have asked my team to bring all such materials under stricter review, and I will personally ensure this is addressed going forward. We are also looking into how this found its way into our training content.
Let me be absolutely clear. Lenskart does not and will never restrict any form of respectful religious expression. This includes bindi, tilak, or any such symbols of faith. Our team members have always been, and will always be, free to express their beliefs with pride.
I also want to thank everyone who raised this. Your voice helps us improve and stay true to what we stand for.
Hi, all. I’ve been seeing an inaccurate policy document going viral about Lenskart.
I want to speak directly that this document does not reflect our present guidelines.
Our policy has no restrictions on any form of religious expression, including bindi and tilak, and we continue to review our guidelines regularly.
Our grooming policy has evolved over the years and outdated versions do not represent who we are today. We apologize for the confusion and concern this situation has caused.
We as a company, continue to learn and build. Any lapses in our language or policies have and will continue to be addressed.
We have thousands of team members across Bharat who wear their faith and culture proudly every day at our stores. They are Lenskart.
Lenskart was built in Bharat, by Indians, for Indians. Every symbol and every tradition our people carry is a part of who we are as a company. I will never let that be compromised.
🙏
@Olacabs@Ola_Supports
Your drivers in Pune frequently demand extra cash using their own 'meter rate', even after app booking. I understand you cannot refund offline/app-external payments, but I strongly urge you to revoke/suspend such driver partners who violate policies.
@Wauda_ your personal messages are private between you and the recipient. “we see you” in our original post was meant as a way to say we relate to and understand people who love to use lol as a way to end a message
@IndiaPostOffice My Speed Post consignment AY676095628IN was dispatched on July 25 but there has been no update since. Kindly help me trace the parcel. It's urgent. Thanks.
@SomeRandomCodes Inconvenience caused is regretted.However, it is assured that India Post is trying to resolve the problem in the right earnest. Kindly bear with us.
@UIDAI I applied online for address update 2 weeks ago and paid the required fees. Now the website says that "This Aadhaar cannot be processed due to technical reasons." I would like you to state the reasons otherwise this has been a waste of time and money.
SRN: S1395295991000
@0xMihirPatil
Hello Mr. Mihir, you have done a great job by making wordles playable online between friends.
However me and my friends are facing this small glitch (the boxes have got stretched)
Could you please help us, we can't wait to play this exciting game 😅
@0xMihirPatil Android 11
Galaxy M21) and friend's is Galaxy M12
I think it's an issue with Galaxy phones only.
Your site is working on other brand phones.
Thanks for the reply. I shall use the other phone.