Robert Pace

27 posts

Robert Pace

Robert Pace

@TheRealRobPace

Startup Exec | Venture Capital | Tech M&A | Corporate Development and Strategy

Philadelphia PA Katılım Nisan 2014
11 Takip Edilen19 Takipçiler
Robert Pace
Robert Pace@TheRealRobPace·
@UPS I live just outside Philadelphia. I was sent a UPS next day air package from Newark DE, about 40 miles away. Here’s the route the package has taken thus far. Perhaps if you hadn’t sent it on a convoluted 1500+ mile-plus journey, it would have actually arrived next day.
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Robert Pace
Robert Pace@TheRealRobPace·
@Target @AskTarget Total waste of time thinking you guys would own and take care of the problem. Cancelled my Circle 360 — why bother paying for it when order fails goes unfixed and left to customer to address.
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Robert Pace
Robert Pace@TheRealRobPace·
@Target Double fail. Ordered bins w. lids. Target brought wrong lids. Tried mobile app, but app has no ability to describe issue. Called 800 number. Agent refused to fix issue. I just want someone to bring correct lids, retrieve wrong lids. Own up, fix problem you created.
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Robert Pace
Robert Pace@TheRealRobPace·
And @Target I don’t want to be stuck with 10 misfitting lids. You delivered the wrong lids — don’t make it my problem to bring them back to the store and don’t say to “throw them away” (not very green for a green-focused company).
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Robert Pace
Robert Pace@TheRealRobPace·
@Highmark_BCBS Perhaps the most abysmal customer support I’ve ever experienced from a healthcare provider. Wait times close to an hour. All calls sent overseas to outsourced third party. Can’t reach anyone truly competent and accountable. Rethinking my choice of providers.
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Robert Pace
Robert Pace@TheRealRobPace·
@Highmark_BCBS Seriously, you guys are truly the worst. Called yesterday. Waited on hold for 40 minutes. Then agent (third party in Singapore?) was useless. Asked him to send me to a Highmark US agent. Waited 20 more minutes. Nothing. Then misrouted to one of the government marketplaces.
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Robert Pace
Robert Pace@TheRealRobPace·
@Highmark_BCBS How is that going to help? Can you DM me with a number of an employee in the US? I have been on hold for an hour at this point. I’m about to make a switch to another carrier before my 12/31 deadline
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Robert Pace
Robert Pace@TheRealRobPace·
@FlyFrontier @FlyFrontier @flyfron_Custome Can there be a more basic question to ask an airline — are flying from Point A (PHL) to Point B (CHS) next month? I guess that’s a huge challenge for you guys. I’ve been asking this question for week plus and nobody there can give a simple answer
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Robert Pace
Robert Pace@TheRealRobPace·
@flyfrontier Do you not fly between Philadelphia and Charleston SC in December? No available dates are currently showing for the entire month. Your booking people can’t answer this simple question
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Robert Pace
Robert Pace@TheRealRobPace·
@FlyFrontier @flyfron_Custome @bsbeka Sorry, but I’ve already done this multiple times. DM’ing you leads to you asking to call me via WhatsApp, which leads to a call with someone in a foreign country who can’t answer. Besides, why can’t you just answer the question here? It’s a simple yes or no.
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Amazon Help
Amazon Help@AmazonHelp·
@TheRealRobPace Please respond to the email that was sent on June 17, 2025 4:39 PM America/New_York, for further assistance. You can view your messages here: amzn.to/43Ns8O6. -Sandra
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Robert Pace
Robert Pace@TheRealRobPace·
@amazon May have just had the worst experience w. your intl-based CS reps in my 10+ years using Prime. 2 hours on phone, messed up my account, unable / unwilling to answer simple questions. Nothing resolved. Please relocate function to US where it would’ve been fixed correctly.
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Amazon Help
Amazon Help@AmazonHelp·
@TheRealRobPace Hello! We don't have access to account information through social media. If you'd like to DM us, we'd be happy to help however we can. Please be sure to follow us, so we can respond, and not provide any account or personal information in the message. -Amethyst twitter.com/messages/compo…
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Robert Pace
Robert Pace@TheRealRobPace·
@AmazonHelp I’ve replied to several, to no avail. Hence the last message.
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Amazon Help
Amazon Help@AmazonHelp·
@TheRealRobPace Hello, please reply to the most recent email you received from our social media team if you require assistance. -Alex
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