Thucydides

@Uber @Uber_Support @ALDIUSA @dkhos I was billed for ground beef that the store receipt clearly shows was voided and returned. Attached is the irrefutable evidence. As a disabled customer, your automated support is inaccessible @bbb_us @FTC @TheJusticeDept

@Uber @Uber_Support @ALDIUSA @dkhos My ALDI receipt for Order #66C99 explicitly shows the beef was voided/returned, yet I am still being charged. This is fraud

@Uber @dkhos @AldiUSA I am requesting a refund or a direct call to resolve the missing items in Order #66C99. Due to my disability, your support is inaccessible. I need this handled now. If not, I will be escalating this as an ADA violation to the @TheJusticeDept @BBB and @FTC

@Uber @Uber_Support Due to my disability, the support for Order #66C99 is inaccessible to me. Please resolve the matter, or have someoke call me directly to resolve this. If not, I will be escalating this to the @bbb_us , the @FTC , and the @TheJusticeDept for ADA violation

Hey @Uber @Uber_Support I keep getting bot replies. I tried to connect with a human over the phone. But no answer. Please redeliver the missing item or refund

@Uber_Support @Uber @Uber_Suppot @uber attached are pictures that that the beef is missing. One of the pictures from uber itself. Please refund or deliver.

@Uber_Support @Uber @Uber_Suppot @uber attached are pictures that that the beef is missing. One of the pictures from uber itself. Please refund or deliver.

Hey @Uber @UberEats @Uber_Support , I need help with Order #66C99. The ground beef was completely missing from my delivery! The app won't let me request a redelivery or a refund, chat support hung up on me and pushed me to email, and absolutely no one is answering the phone.

@Uber_Support @Uber @Uber_Support @Uber There seems to be a misunderstanding. The support is neither refunding me nor delivering the missed beef. I will send pictures that demonstrate that the beef is missing. One of them is from Uber.

@Uber_Support @Uber @UberEatsi @Uber_Support @Uber @UberEats Stuck in an automated doom loop! App sent me to Twitter, DMs "escalated" to email, and the email is the EXACT same bot denying my refund. Stop hiding behind scripts. A real human needs to refund my missing items on Order #66C99

@Uber_Support @Uber_Support @Uber @UberEatsI've been a loyal customer for over 10 years, spent thousands of dollars.To be treated like this and denied a refund for a missing item is completely unacceptable. Order 66C99. I expect this to be fully resolved in DMs immediately.

@Uber @UberEats @uber you’re okay with theft? ​I ordered items at one price. I have the screenshots. ​After delivery? You quietly charged me a higher price. Now your support is wasting my time refusing to refund the difference. This is literal bait and switch.

@UPS A time-sensitive Next Day Air package was due yesterday but appears stuck with no updates. I’ve tried reaching customer service by phone and chat, but only get the automated system. This is urgent — could someone please help? Thank you

@Uber Your driver canceled on us before an airport trip, forcing a costly rebook. The app didn’t auto-assign a new ride—even though the cancellation was the driver’s fault. We nearly missed our flight. As an Uber One member, I deserve more than AI replies and surveys.

@Airbnb I’m traveling in Italy and just lost my wallet—already a stressful situation. Now the host is demanding extra money for a late check-in, haven’t even checked in. Please cancel and fully refund.

@Airbnb I’m stranded in a foreign city with no place to sleep. I’ve spent 30 minutes on the phone with no real help. I can’t check in and can’t reach the host. Please escalate this immediately—this is very urgent.

As a longtime Uber One member, I’m extremely disappointed. The driver arrived late, canceled, and I had to pay more for another ride. I nearly missed my flight and had to run through the airport. The app only sends me to bots and surveys. @Uber please escalate.

As a longtime Uber One member, I’m extremely disappointed. The driver arrived late, canceled, and I had to pay more for another ride. I nearly missed my flight and had to run through the airport. The app only sends me to bots and surveys. @Uber please escalate.

@Uber Driver Ming (Red Tesla) arrived late, then said he needed 40 mins to charge his car—putting our flight at risk. He canceled, we had to order a pricier ride last minute. Now stuck with bots in the app and can’t reach a real agent. Need help ASAP!