Xfinity

@dbsdad Hi Tim. Constant outages should not be the norm. Let's take a closer look! Send us a DM @XfinitySupport and our team will assist you.

We’re having our daily @comcast outage.

@Ninac710770 Hi Nina! Send us a DM @xfinitysupport with your information and our team can find a plan that works best for your budget.

@Xfinity fuck y'all why charge so fucking much cable should be 1 fucking price stop going up doesn't make any fucking sense 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

@stilgetinit Hi there! It sounds like you deserve some better service. Send us a DM @xfinitysupport with your info and our team can help to get you switched over. 😊

@Verizon count your fucking days. I can’t use my internet until Monday because your offices are closed and there’s no one there to help me over the weekend. That’s some bullshit. I’m switching my service to @Xfinity

@adam132839 Hi Adam. We understand your frustration and do not want this to be your experience with us. Send us a DM @xfinitysupport with more information and our team can look into these service concerns.

@Xfinity 30 days ago you said there would be one day of work in my area… 30+ days later there are daily issues and texts saying work is scheduled. 45 min hold times to speak with a live agent. Disconnected from “chat help” due to inactivity (which wasn’t true). What gives?

@gkromer1 Hi Gretchen. We understand your frustration and don't want this to be your experience with us. Send us a DM @xfinitysupport with more information and our team can help to resolve this.

@xfinity Xfinity is evidently assigning techs more appointments than they can possibly do in two hours. This is my second tech no-show this week. Do I need to report you to the FCC?

@badassmooeee Come back to us & our team can make sure your service works better this time around. Send @XfinitySupport a DM to get started whenever you're ready!

I’m so sick of Verizon @Verizon and this slow ass Internet box I’m going back to Xfinity @Xfinity

@debrawarren503 Hi Debbie! Thanks for reaching out! Winners aren’t typically posted on the Rewards site. Winners are notified directly by email from support@xfinitywinners.com, and you can also check your Rewards status in the app.

@Xfinity How would we access a winners list for all these sweeps that you put out on the Xfinity rewards website? It never lists winners.

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@amberlee289 Hi Amber. This is not the experience we want you to have! Send us a DM @XfinitySupport and allow us another opportunity to help out.

@Xfinity an employee calling to sell me things and then telling me I’m not making a smart life decision because I don’t want to add the service really isn’t good practice. Definitely looking into other service providers after that call.

@JakeRazz We don't want this to be your experience. Allow us another chance to help out! Send us a DM @XfinitySupport and our team will assist you.

@Xfinity has the worst customer service of any company ive dealt with and we have phones through tmobile. When i get time im gonna chop up this 4+ hours of our interactions with them today to show how incompetent their staff is as a warning to any potential customers

@r_hamilton_pa We don't want you to feel this way. Allow us another chance to help out! Send us a DM @XfinitySupport and our team will assist with any issues you're experiencing.

@Xfinity sucks! Customer service is a joke. I can't wait to quit you!

@only1yanas We'd be sad to see you go! Let's work to resolve this. Please go to xfin.tv/mobilesupport to chat or request a call back. Xfinity Mobile experts are ready and look forward to assisting you.

@Xfinity I have been having the worst cs issues for my mobile account. New phone was stolen by FedEx & I have been waiting 2 months for the phone to be removed so I can go in store to get another one. I’ve been with Xfinity over 20 yrs. I am ready to leave behind this.

@rdhendricks24 We absolutely don't want this to be your experience. Let's work to resolve this! Send us a DM @XfinitySupport and our team will assist you.

@Xfinity is the worst company that I have ever been involved in…… been trying to cancel terrible service for 2 years and they told me today that I’m still a customer even after cancelling … won’t speak to me about it🤣🤬 They laugh at me when I call #badbusiness

@JulieTa25086483 We understand how frustrating this is! Send us a DM @XfinitySupport if you are still in need of assistance.

@Xfinity I swear you have the most frustrating employees, it has taken over 1 hour and 10 mins to pay two bills. If one more employee says to me "no worries"

@AndreTyrone We'd be sad to see you go. Let's work to keep you here! Please go to xfin.tv/mobilesupport to chat or request a call back. Xfinity Mobile experts are ready and look forward to assisting you.

I am done with @Xfinity mobile!!!

@Scarlett_Starr We'd love for you to join the fam! Send us a DM @XfinitySupport and our team will get you switched over in no time. 😎

@ATT Count your fucking days. As valued customer for over 30 years the way I’ve been treated for the last hour is terrible. I’ll take my money and loyalty over to @Xfinity

@MichaelVick_J Hi Mike! We're so happy to hear about your positive experience with Alex. Feel free to send us a DM @xfinitysupport with more information and our team will pass along the kudos! 😁

@Xfinity I had the best service rep come out to my house today. His name was Alex. Awesome!

@zMDN5 Hey there, what's going on? Send us a DM @xfinitysupport with more information and our team can help.

Can you assholes get it together? @Xfinity

@demiiigoddess We completely understand how frustrating this is. Send us a DM @XfinitySupport if you are still in need of assistance.

@Xfinity should be ashamed of how they billing system is set up like tf you mean because my payment is processing you turn off services like BFFR

@SeeLehane21 We understand your frustration. Let's take a closer look into this! Send us a DM @XfinitySupport and our team will assist you.

I’ve called @Xfinity three different times to explain to them I never had Xfinity TV, only internet, and don’t have a cable box to return. Yet I’m still getting emails and mail saying I will be charged if I don’t return equipment. You guys are the literal WORST.

@sassass08 You send us a DM @XfinitySupport if you are still experiencing issues!

@comcast why my service so bad lately? Wifi constantly going out and TV’s are tiling. Tech out said I had great signal to and from house but performance of wifi and cable it below standard.