cathycalhoun

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cathycalhoun

cathycalhoun

@cathycalhoun

Marketing gal, mom, animal-lover, foodie, traveler, experience junkie, typo-hater. Opinions are mine.

Chicago Katılım Eylül 2008
2.5K Takip Edilen2.1K Takipçiler
cathycalhoun
cathycalhoun@cathycalhoun·
.@ADT your water sensor in our home failed, your customer service team confirmed a tech appointment for today that was never put in the system and now we're told they'll be here in two weeks? We can't set our alarm. Can YOU help?
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Jordan Henry
Jordan Henry@irrationalhenry·
@jonfavs You literally just posted about Kill Tony again…
Jordan Henry tweet media
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cathycalhoun@cathycalhoun·
Hello @MottandBow - is there a reason you don't clearly disclose your 'no returns' / only store credit policy when someone purchases your products?
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cathycalhoun@cathycalhoun·
.@IAG_Cargo can you explain your 400% increase in costs to ship our precious pets with your company? As a former customer I'm very upset about this news and it seems I'm not alone....
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cathycalhoun
cathycalhoun@cathycalhoun·
.@vueling - we were caught in the Mt. Etna flight cancellations last week in Catania, we cannot reach anyone to process our refund. Reservation number is showing "invalid" online, on the app and via phone but I have the boarding passes with the number on them. Can you help?
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cathycalhoun
cathycalhoun@cathycalhoun·
@FedExHelp @FedEx Package guaranteed for Tuesday still trapped in Memphis. No one will provide any info. Depended on you @FedEx
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cathycalhoun
cathycalhoun@cathycalhoun·
@FedEx Your customer service rep says there Is a system-wide problem, people should know not to depend on your delivery times. My small package from Chi to NYC ($47.55 for overnight, sent Monday) is stuck in Memphis with important docs. I'll "know in 48 hours." What?! @FedExHelp
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cathycalhoun
cathycalhoun@cathycalhoun·
@FedExHelp Your customer service rep says you have a system-wide problem - my small package from Chicago to NYC ($47.55 for overnight delivery) is stuck in Memphis with important documents that need to get to my daughter. So overnight isn't overnight? HELP.
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cathycalhoun
cathycalhoun@cathycalhoun·
.@Amtrak - a huge shoutout to your teams on trains 352 and 365 who leapt into action when we left a wallet on board yesterday. They made sure it was safely returned w/in less than a day. Above-and-beyond customer service by Jeri, Rocky and Josh, we are grateful!
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cathycalhoun
cathycalhoun@cathycalhoun·
Hello again, @Generac - after waiting a year+ for my generator (a $15k purchase) now you want ME to install the WiFi kit? And risk damage? Nope.Your installer promised to do this for me when it arrived, he's not responding. I can't get through on your customer service line. Help!
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cathycalhoun
cathycalhoun@cathycalhoun·
Hey, @Generac - I waited ONE YEAR for you to deliver and install my home generator and now I can't get your tech to come out and do the initial start up. So it's finally in but not turned on. This whole experience has been a nightmare. Can you help?
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cathycalhoun
cathycalhoun@cathycalhoun·
@xfinitysupport - day THREE of no internet, no cable, no phone and you no-showed the service appointment. Talk about a cliche. HELP.
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Mike Birbiglia
Mike Birbiglia@birbigs·
Doctors and scientists have spent their entire professional lives laboring over their work so that you could have a vaccine in a crisis like this but, sure, go ahead and not take the vaccine because you read 3 articles. 🥇
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Marie Beecham
Marie Beecham@mariejbeech·
Privilege isn’t the presence of perks and benefits. It’s the absence of obstacles and barriers. That’s a lot harder to notice. If you have a hard time recognizing your privileges, focus on what you don’t have to go through. Let that fuel your empathy and action.
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Governor Josh Shapiro
Governor Josh Shapiro@GovernorShapiro·
Today @PAStateDept certified the results of the November 3 election in Pennsylvania for president and vice president of the United States. As required by federal law, I’ve signed the Certificate of Ascertainment for the slate of electors for Joe Biden and Kamala Harris.
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