
Drew Condon
1.5K posts

Drew Condon
@checkpluss
Product Design / PLG @klaviyo formerly @hubspot @runkeeper





I think this is worth some nuance. In recent history, many companies have employed 'product designers' whose primary activity and output has been the creation of software interface facsimiles, e.g. mockups in a drawing tool like Figma. Those making mockups have of course been doing more than just that, to varying extents leading or more commonly participating in the process of deciding what to build and why. But there was value in that tangible output itself. I think @gokulr is directionally correct that the role of someone whose primary output is the creating of an interface mockup is quickly disappearing. But the role of someone who figures out what needs to exist, why, how it should work, how it should should be positioned, differentiated and made memorable has never been more in demand. I speak with founders on a near weekly basis (many of them in Gokul's own portfolio) desperate for this kind of person. His conclusions though I agree with almost entirely: there will always be an opportunity to specialize in the creation of visual interfaces, but more broadly most product designers who want to be employees (totally fine) should take on more responsibilities that have historically been done by PMs or Engineers, to varying degrees. From my POV, this is just what a product designer is and what we should have been doing the whole time, but that's another post.



Starbuck'ss ChatGPT app is one of the first MCP apps I've seen break outside the tech circle. very interesting that the public's reaction is poor as this is supposed to be the future of UI





Apple shipped macOS Tahoe with an icon next to every single menu item. And in doing so, destroyed the entire point of icons. An icon is a signal, and signals only work through contrast. The moment everything has one, none of them mean anything, you've just added noise that looks like clarity. Apple even reuses the same icon for completely different actions. The right menu is my take: icons only on the actions you actually reach for daily: New Window, New Tab, Close. Everything else stays clean. Your eye knows exactly where to go. The left is Tahoe. Every item screaming at the same volume. Apple's own 1992 design guidelines called out every single one of these mistakes. Thirty years later, they made all of them. Adding more is not the same as adding value. What's your take?



notice something? Linear, PostHog, Attio - all shipped the same thing in the last few weeks. Homepage is a chat bar - not a dashboard. This is the SaaS industry quietly admitting that traditional UI doesn't work anymore. Every user is different. One homepage can't serve them all. The playbook is shifting: → expose your core APIs → connect an agentic layer → let users use software the way they want SaaS became chat. Chat will become Generative UI - the agent won't just reply in text, it will compose the interface itself. We're closer than people think.




















