David Burnham-Jones

Hi @LinkedInHelp I’m stuck in a doom loop trying to access my Recruiter account - It just keeps taking me back to LinkedIn. The chatbot on the Help Center isn’t recognising my intent. Who can help me? Thanks

@DoorDash I think a bad actor (see above) jumped in to help and I have now given them my PII…. Are you doing to jump in here? Really concerned.

Hey @DoorDash, are you down in San Francisco today? Never had this problem before…

@AmazonKindle hey, my screen is frozen and I can’t reset my Kindle. Can you help?

GenAI is unlocking new opportunities in customer experience. How can enterprises capitalize on these trends? Find out in the latest research from @IDC and @Sprinklr ➡️ ms.spr.ly/6003W3s31

Hey @MGMResortsIntl I’m trying to make a reservation but your calendar seems to be incorrect (either that or I’m going crazy!).

@TicketmasterCS Got it, however the website isn’t working for me….

@d_burnhamj Hi. The UK app would only be downloadable to UK phones. Customers based outside of the UK or with non UK devices should use the website rather than the app - ticketmaster.co.uk Thanks!

Hi @TicketmasterUK why do you block your website when I am on WiFi on my Mac and/or iPhone using @googchrome? Trying to buy tickets!!

@TicketmasterCS I’m using the app. I’m currently in the UK and unable to select the UK as my location. How do I do that so I can buy tickets for a UK festival?

@d_burnhamj Hi. Please clear your cache/cookies and ensure you aren't using any VPN software on your device/WiFi. If this doesn't help, please try using a different browser/device or using mobile data instead of WiFi. Thanks!

@TicketmasterCS I’ve tried that and it doesn’t work

Hi @HotelTonightCX, I’m unable to get into my account. Please can you help?

The countdown to #CCWVegas has begun, and @Sprinklr is thrilled to announce its return! This year promises an even more dynamic and interactive journey into the world of customer engagement. Don't miss out. Schedule your meeting now ➡️ ms.spr.ly/6003c4eVP

Your silence isn’t reassuring me @united

@united hey! I’m flying with you tomorrow and see it’s a 737 MAX 8. Can you confirm it is indeed safe to fly?

Trying to stream The Curse on @paramountplus but getting this error. Checked the router and it’s fine. Is the app down?

@eDreams it’s been >1 year with you owing Tina a refund or ability to rebook flights but they’ve been unable to. Also you’re blaming @VirginAtlantic which as you can see, have done everything they need to. Who can help them rebook their flights? @MartinSLewis @BBCWatchdog

@eDreams @eDreams_en all of our communications with you have got us no where! All we are told is that we should ‘wait for an update’. This is what the airline have said. Any suggestions, please @MartinSLewis

@BankofAmerica is your online banking down?

@GEICO_Service At this rate it’s quicker to call your call center. It’s been >1 week and your team has been unable to help me via any other channel!

@d_burnhamj Thanks for reaching out. I'll resubmit your information to our Renters team for follow up. Don't forget, you can call them between 7 AM and 11 PM daily at 1-800-841-3005 as well! -Gary

@GEICO_Service hi, someone was helping me via DM but I haven’t heard anything since 8/16. Please can you help?