Don Robins

Calling all @SalesforceDevs @SalesforceAdmns @partnerforce and anyone interested in the resurrection of the Well Architected program - here’s your op to weigh in with this survey coming out of DF25 - please spread the link throughout the globe. docs.google.com/forms/d/e/1FAI…

@dvdkliu In my 40 years engaging across a dozen technologies and respective communities, community makes itself - BUT if based on a commercial platform, support from the entity can be transformative; if positive support, community can elevate success. If lacking, it can be destructive.

Man everyone telling me the Salesforce community is different now, can't believe it. Like the magic is gone or something. Maybe that's just part of getting older tho?

@gauravkheterpal @salesforce @trailhead @Dreamforce @SFResearch @Benioff @salesforceapac @CommerceCloud @MarketingCloud @SalesforceDevs @SalesforceAdmns Keeping fingers and toes crossed for you but sounds like you don’t need them…

Two enthusiastic developers in their late 40s + an exhausting 30 hours + jetlag + no sleep! I & Jon Jessup are done and quiet pleased with our #TDX25 hackathon entry called - ⭐⭐⭐⭐⭐ (5 Stars!) 5 Stars is an agentic app built on @salesforce Agentforce which pulls customer reviews from sites like @GoogleMyBiz, @Yelp , @Trustpilot - ingests, aggregates & harmonises all the data using Data Cloud & then feeds into Agentforce for sentiment analysis and response generation. Agentforce then does it's magic to respond to reviews leveraging the prompt templates and built-in intelligence in a conversational manner - all of this happens instantaneously with no delays and your review responses show up on Google Business or other review sites - no human interaction, no delays! As we were building along, we also realised how powerful Agentforce truly is and we also implemented a functionality to answer questions on Google - fully automated based on Agentforce capabilities. The best part is - it gets smarter as it answers more questions! Our focus was to showcase Agentforce is ✅ Much more beyond just a AI-enabled chat interface ✅ The value multiples when you integrate it with external sources ✅ Coupled with Data Cloud, it opens up infinite possibilities by allowing integration to new data sources ✅ Multi-modal, Multi-lingual, Multi-agent interfaces are THE FUTURE ✅ It can truly help solve trivial customer service use cases and NOT eliminate human jobs, but MOVE humans UP the VALUE CHAIN! We believe an idea such as this has tremendous potential to improve customer service, boost ROI and can scale to millions of transactions every day. It's not perfect and we would love to boost it with multi-lingual and multi-modal capabilities (images, videos as reviews) in the future (HINT - we're looking for seed funding 😅) but it's a good start. Wish us two old men some luck as we await the final results!🤞🏻 #AgentforceHackathon #SFSweepstakes #TDX25 #Hackathon #TDX #Agentforce #AgenticAI #AI #AIHackathon

@gauravkheterpal @salesforce Hope you got some sleep too…

'm participating in the #TDX25 hackathon for the next 30 hours - arrived in San Fran - jet lagged and tired but excited to flesh out my Agentforce idea into a working proof of concept with the amazing Jon Jessup. The last time I did a @salesforce hackathon was almost 12 years ago with a massive $1M prize and it was quiet an interesting experience to say the least, you can read about that experience here - lnkd.in/exTNiHU - hoping to do one step better this time! 🤞 @vanshivtech #SFGiveaway #AgentforceHackathon #TDX #TrailblazerDX

@SalesforceDevs @salesforce @muenzpraeger Great example of the power of leveraging the existing built in integration capabilities of Salesforce platform with AgentForce. Totally rocks.

You can integrate Agentforce with any third-party system. Watch how @Salesforce #Developer Advocate @muenzpraeger uses the upcoming agent #API to surface top customer cases in MS Teams. ⬇️

@SalesforceDevs and @SlackAPI Been building with Slack Apex SDK for 1+ years since live Beta. Time to do what’s needed to push this great framework to GA - I posted on IdeaExchange so if you agree, please upvote. ideas.salesforce.com/s/idea/a0B8W00…

@JasonMAtwood @Inescapinezka @pluralsight An oldie, but goody.

@Inescapinezka @donrobins @pluralsight That is an old one!

@ch_sz_knapp @heyitsnanya @SalesforceDevs Absolutely crushed it. And kudos to the whole team - my bias is that there is no finer group of developer advocates across any tech platform, and the @SalesforceDevs community is soooo fortunate to have you. Safe travels and until TDX25…

All y'all did a great job but my heroine of the day is @heyitsnanya for her tour through the tooling updates for @SalesforceDevs. Great stage presence and rhetoric.

#DF24 save the best for last - @ccoenraets reminds @SalesforceDevs in the Keynote of the history of how far we’ve come from the ‘good ‘ol days’ with levels of abstraction to get to todays @SalesforceforIT !

@darwinsRhea @salesforce @Benioff @darwinsRhea compared to what I’d have to construct with other tech to do anything similar as rapidly and easily…my 40 years of AppDev tells me that this is indeed a game changer. Try it for yourself and then tell me I’m wrong… trailhead.salesforce.com/content/learn/…

Ok! #DF24 begins - gonna sit myself down and work thru some hands-on Agentforce, Prompt Builder and Data Cloud at Camp #Trailhead!

Game changer @Salesforce @Benioff

So at 20 mins in I had completed the agent, attached it to an Experience site, and get a schedule and other info about the resort. Very kewl!

#DF24 - while everyone is still trying to figure out #DataCloud @ch_sz_knapp and @stangomat are out on the bleeding edge figuring out how to deploy it! Way ahead of their time…

These sessions are sooooo great, giving budding @SalesforceArchs opportunities to collaborate with their peers in a ‘speed dating’ team manner. So great! Kudos to the arc team and @zaynelt and community volunteers.

#df24 for @SalesforceArchs catch @gauravkheterpal and @matmorris launching on Well Architected #Salesforce solutions.

#df24 a _must see_ for @SalesforceArchs is _the_ source @matmorris for Diagramming Salesforce with packed house! If you missed Wed there’s another Thursday 930a Redwood Theatre

@rsoesemann @adam17amo see the project link above

@rsoesemann If course! Go find this Trailhead project:

@rsoesemann And here’s the finished product - your agent on the experience cloud talking to your customer….

@rsoesemann Hope so! Here’s the Agent Builder in action - you’ll set it up to build a topic and a bunch of actions so the agent can display personalized schedule, zero in and book you!