Customer Support Live

18 posts

Customer Support Live

Customer Support Live

@easyjet405

13k followers 56k following

Global Katılım Mayıs 2026
22 Takip Edilen1 Takipçiler
Customer Support Live
Customer Support Live@easyjet405·
@RAGNAR_CRIMSON Thank you for bringing this to our attention,My name is Lauren 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.
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ARMANDO
ARMANDO@RAGNAR_CRIMSON·
Bonjour @easyJet, j’ai pris un vol en provenance de Nice à destination de Paris hier soir. Lors de mon voyage mon bagage en soute n’a pas été livré. Je suis en attente mais je n’ai aucune nouvelle du support sur où se trouve la valise ou encore l’avancée de l’enquête
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Customer Support Live
Customer Support Live@easyjet405·
@louiseb20303654 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You.
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em29
em29@louiseb20303654·
@nat_tko @easyJet I will never use them again after they cancelled all flights leaving Naples airport 2 years ago , had to sort out our own accommodation and return flight no help from ground staff and no chance of getting compensation either , I wish you good luck
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Nat Kopytko #OccupationIsCrime
Dear @easyJet on a recent holiday my flight was diverted. And most of the people on the flight stayed overnight. I along with another couple shared a cab to our final destination. I submitted a claim for half the cab and then heard from the other couple that /1
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Customer Support Live
Customer Support Live@easyjet405·
@soofledo thanks for reaching out. We’re sorry to hear about your experience. Please follow our account and send us a direct message so we can review this further and assist you as quickly as possible. We appreciate the chance to make this right. Best regards
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dks
dks@soofledo·
@easyJet worst website ever, how do you crash on literally every browser/device etc,?!?!?!
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Customer Support Live
Customer Support Live@easyjet405·
@peterborota thanks for reaching out. We’re sorry to hear about your experience. Please follow our account and send us a direct message so we can review this further and assist you as quickly as possible. We appreciate the chance to make this right. Best regards
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eddy
eddy@peterborota·
@easyJet 3 hours on a Tuesday afternoon army Lisbon airport with two 80 years olds it pathetic they are doing this on purpose !!!
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Deborah Benady 💙
Deborah Benady 💙@demube·
@easyJet⁩ here I am at Lisbon airport waiting for passport control and my flight leaves in 14 minutes.
Deborah Benady 💙 tweet media
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Customer Support Live
Customer Support Live@easyjet405·
@rkidwes thanks for reaching out. We’re sorry to hear about your experience. Please follow our account and send us a direct message so we can review this further and assist you as quickly as possible. We appreciate the chance to make this right. Best regards
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Customer Support Live
Customer Support Live@easyjet405·
@wotsit_jess Hello, We’re truly sorry to read this. This is certainly not the experience we aim to provide. So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.
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jessica oconnell
jessica oconnell@wotsit_jess·
@easyJetholidays @easyJet booked holiday with my “first” and “last name” My “given name” on my passport includes my middle name. Do I need to amend my booking…I fly in 2 weeks and haven’t yet checked in if that makes a difference
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Customer Support Live
Customer Support Live@easyjet405·
@SharpDebbie Hello, We’re truly sorry to read this. This is certainly not the experience we aim to provide. So we can better understand what happened and assist you properly, we kindly ask you to send us a private message with more details about your situation.
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Deborah Sharp
Deborah Sharp@SharpDebbie·
@easyJet please tell us you will hold the Bristol flight from CDG as passport control is broken
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Customer Support Live
Customer Support Live@easyjet405·
@clare_blackman1 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You.
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Clare Blackman
Clare Blackman@clare_blackman1·
A big shout out to Mia who looked after my husband on our flight on Sunday to Krakow from Gatwick. (EZY8821) He is a nervous flyer and she kept coming to check on him throughout the flight. She is a credit to @easyJet. Also the captain was very informative throughout the flight.
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Customer Support Live
Customer Support Live@easyjet405·
@gregh95 Hi there! 😊 Thanks for reaching out — we’re happy to help. Just follow back and send us a quick DM with your full names, email address and WhatsApp number we’ll take it from there. Speak soon, Keith
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Jeannine Horne
Jeannine Horne@J9horne·
@easyJet hi, just wondering why is it acceptable to seat a 6yr old away from their adult? Surely a child that young wouldn't be expected to fly alone? Disappointing.
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Customer Support Live
Customer Support Live@easyjet405·
@nat_tko Hello! ,Thank you for bringing this to our attention, My name is Deborah I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.^ Deborah.
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Nat Kopytko #OccupationIsCrime
But the cost of the cab is more than the one free day of holiday, so effectively I have compensated one couple (you would have had to pay for their hotel in Albania) and have received zero competition for these disruptions /4
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Customer Support Live
Customer Support Live@easyjet405·
@nat_tko Hello! ,Thank you for bringing this to our attention, My name is Deborah I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.^ Deborah.
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Customer Support Live
Customer Support Live@easyjet405·
@nat_tko Hello! ,Thank you for bringing this to our attention, My name is Deborah I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.^ Deborah.
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Nat Kopytko #OccupationIsCrime
Due to errors on the part of @easyJet we received more than one email while on holiday that our entire holiday (including flight home) was cancelled. You inadvertently paid us back our entire holiday. Due to the disruption you are reimbursing us 1 full day /3
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Customer Support Live
Customer Support Live@easyjet405·
@FPLbrazingo Hello! ,Thank you for bringing this to our attention, My name is Deborah I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.^ Deborah.
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Raul
Raul@FPLbrazingo·
@easyJet do you respond to stuff here? you’ve lost my bag with my child’s medicine in and now the reference number to track the bag doesn’t work
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Customer Support Live
Customer Support Live@easyjet405·
@Theinstantpoet Thank you for bringing this to our attention, My name is Julie I'll be happy to assist. Please follow us so we can send you a direct message and assist you promptly.
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Sue Wood
Sue Wood@Theinstantpoet·
@easyJet Stuck on the stairs at Gate57 Birmingham Airport. Very hot and no seats. They must have known we’d be delayed! 😤
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Customer Support Live
Customer Support Live@easyjet405·
@i_go_you_go Hi there, Thanks for reaching out. To help us review your concern, please follow us back and send the details below via direct message: ● Full name ● Contact number ● Email address Once we receive the information, we’ll assist you further. Regards, Mariel
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Craig Grundy
Craig Grundy@i_go_you_go·
@easyJet Any update into the investigation where my sleeping daughter was set on fire during the evening family entertainment at one of your partnered hotels? No response from the submission sent 16days ago. Unable to add pictures to the original complaint. Many thanks
Craig Grundy tweet mediaCraig Grundy tweet mediaCraig Grundy tweet media
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Customer Support Live
Customer Support Live@easyjet405·
@Haas1Haraldde Hi there, Thanks for reaching out. To help us review your concern, please follow us back and send the details below via direct message: ● Full name ● Contact number ● Email address Once we receive the information, we’ll assist you further. Regards, Mariel
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Customer Support Live
Customer Support Live@easyjet405·
@charlesross Hi there, Thanks for reaching out. To help us review your concern, please follow us back and send the details below via direct message: ● Full name ● Contact number ● Email address Once we receive the information, we’ll assist you further. Regards, Mariel
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charles ross
charles ross@charlesross·
@easyJet I have spent 2 hrs this morning trying to tell you I will miss my flight. Your App/ website loops me round to no progress. The contact form produces"Error correlation number: D88169AF-EE1F-43A3-8903-6C0FEC963A20" for my booking ref of KCC7F8T You have no contact email
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Customer Support Live
Customer Support Live@easyjet405·
@charlesross Hi there, Thanks for reaching out. To help us review your concern, please follow us back and send the details below via direct message: ● Full name ● Contact number ● Email address Once we receive the information, we’ll assist you further. Regards, Mariel
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charles ross
charles ross@charlesross·
@easyJet KCC7F8T  Have spent almost 2 hrs on your website going round in circles as I am unable to make this flight. I was contacting you out of politeness + was also going to apply for a Government tax refund, but the whole process has been too draining. I follow instructions, but keep
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