fair telecoms

@paullewismoney Indeed Paul. It is sad that this current campaign has failed to pick up on a demand made by @fairtelecoms nearly 5 years ago - fairtelecoms.org.uk/docs.html?dodt

Some banks do make such calls sadly. But this advice is still sound: assume it is a thief and hang up. It will find a way to contact you that doesn’t sound like a thief. If you want to check, call your bank on a number you find on a piece of paper and ask. That may take some time

New updated list of cases of abuse of 084/087 numbers for theatre and event ticket booking - fairtelecoms.org.uk/docs.html?tick…

The fairtelecoms campaign is still operating and has now re-launched its attack on improper (i.e. any) use of 084 / 087 numbers - See fairtelecoms.org.uk/docs.html?Stop… and fairtelecoms.org.uk/docs.html?ripo…

Is the expected government "ban on cold calling" for financial services to be worthwhile? We doubt it and call for effective action. See our news release - fairtelecoms.org.uk/uploads/1/1/4/…

The fair telecoms campaign is still very much in operation. See this news release - fairtelecoms.org.uk/uploads/1/1/4/… - about action expected in the next few days to eliminate further telephone number rip-offs not effectively dealt with as a result of earlier campaigning successes.

After a long period of silence media interest in the campaign is reawakened with an invitation to appear in the first week of broadcasting by @talkTV - tiny.cc/DHonTalkTV. Although many objectives have been achieved, the campaign is still operating.

Brief mention in the Mail - fairtelecoms.org.uk/news.html?2103…. Need to emphasise fairtelecoms.org.uk/docs.html?dodt as part of our THREE DEMANDS - fairtelecoms.org.uk/docs.html?our3d.

#bt #overcharge The Class Action may be worthwhile, but BT has many more issues to address with its landline charging. Please get in touch for comment - fairtelecoms.org.uk/contact.html.

@Ofcom If only organisations, including HMG, were to comply with, rather than breach, our demand - see twitter.com/fairtelecoms/s…. We already have plenty to be concerned about in being #ScamAware - why make the problem worse by making unsolicited and unexpected calls!

Take care if you receive calls or messages relating to Covid-19. Scammers have been calling and sending texts containing misinformation – which could leave you out of pocket if you fall victim. This guide can help you know what to look out for: ofcom.in/covid19scams #ScamAware

@Ofcom The very fact that you have to publish this information is proof that the approach being taken is unsafe. We, again, urge compliance with the second of our demands in the campaign to end nuisance calls. - fairtelecoms.org.uk/docs.html?govt…

There have been suggestions that scammers could use the NHS #TestAndTrace service to obtain personal or financial information from victims. Here's what to expect from genuine test-and-trace calls, plus tips on how to spot a scam and report it. #ScamAware ofcom.in/testracescam

Government breaches fair telecoms campaign guidance on Nuisance Calls. See our demand - "Don’t open the door to scammers and nuisance callers" - fairtelecoms.org.uk/docs.html?dodt. See our news release, covering the contact tracing process -fairtelecoms.org.uk/docs.html?govt…

"Illegal ‘rip-off’ number still being used by DHL" Article, with quote, in The Observer - fairtelecoms.org.uk/news.html?2005…

Things are moving very slowly in the FT world, but they have not stopped - NEWS! @Ofcom announces £245,000 fine on BT, for EE overcharging for DQ (118) calls. See our release - fairtelecoms.org.uk/docs.html?eedq…

@BBCMBuchanan @NHSEngland @O2 @VodafoneUK @EE Michael You report a very interesting development, which could have enormous implications elsewhere. Do please get in touch, as requested previously - twitter.com/fairtelecoms/s…

Hospedia told the BBC they couldn’t cut their 13p a minute cost for incoming calls to hospital patients as they had staff and other fixed costs to pay. @NHSEngland said it was disappointed with the company. However @O2 @VodafoneUK & @EE will cut their access fees.

NEW: The company that provides premium rate phone lines to hospital patients has refused to cut its call charges. Hospedia said it wouldn’t reduce its costs so 3 of the biggest mobile phone operators are cutting their fees. bbc.co.uk/news/health-52…

DIsappointing that @ukhomeoffice chooses to treat nothing more than fulfilment of an earlier promise as a new announcement - thereby seeking to take new credit. See gov.uk/government/new…. But see our reaction to the original announcement - fairtelecoms.org.uk/docs.html?101a… in May 2019!

@BBCMBuchanan @Hospedia Michael - we have been all over this story since the switch to Premium Rate last year - see New NHS Premium Rate Telephone Scandal fairtelecoms.org.uk/docs.html?hosp…. Please get in touch for more info and comment - fairtelecoms.org.uk/contact.html.

NEW: @Hospedia the company that charges families to make phone calls to relatives in hospital told one NHS trust that it would cost them £10k PER MONTH if they wanted to provide free calls during the pandemic.

We celebrate the further issuing of free @truecall call blockers to those most vulnerable to Nuisance Calls. We nonetheless call for the same protection to be available to all those who are vulnerable - i.e. everyone. fairtelecoms.org.uk/docs.html?more…

@ukhomeoffice Can you confirm that the promise to scrap the 15p per call charge for 101 will be fulfilled "in April 2020"? and if so on what date? See our release - fairtelecoms.org.uk/docs.html?101a… and your own of the same date, 28 May 2019 - gov.uk/government/new…

We secure a change in Welsh government policy, with help from @MC_Alfonso_ . 111 can now be called for free from all of Wales to report potential Coronavirus infections. For some areas however, other calls to the NHS continue to cost up to 67p per minute. fairtelecoms.org.uk/news.html?2003….

@Tim_Reid79 @TalkTalk @WeAreOpenreach @Ofcom The important point is that any charge imposed on you by @Talktalk must relate to your relationship with it. Its relationship with @WeAreOpenreach is a separate issue.

@fairtelecoms @TalkTalk @WeAreOpenreach @Ofcom Seems BTOR owns UK BB network & UK ISPs buy capacity off BTOR. BTOR isn’t providing serviceability to TalkTalk & I’m suffering poor reliability as a TalkTalk customer. TT edging bets with charge to me in case BTOR installation faulty in my house that’s been fine for 6 yrs. 🤷🏻‍♂️

@Ofcom @BTOpenreach1 @TalkTalk Can anyone explain why my broadband 'stops' at 10pm on a night for a 'split second' then reconnects? It kicks me off streamed TV, freezes my set top box and is just utterly frustrating...