Giantworks

@EE Hi there, I cannot get through to your support. I call 150, then it sends me a text and hangs up. I want to speak to a human

@BarclaysUKHelp Ok thanks

@giantworkscom I'm sorry for any inconvenience caused here; you can still use the handheld PINsentry device in the meantime. Amiee 2/2

@BarclaysUKHelp Hello, I am unable to log into my account using pin sentry for 4 days, is this likely to be fixed any earlier ?

@AmazonUK Hi, I've tried to collect my parcel but the shop says I need a 6 digit code. I didn't receive it, and your customer service chat person says it will come to me within 24 hours, that's too long. Can you chase it up for me?

@bt_uk Residential

@giantworkscom Hi Giantworks, sorry to hear you have no connection. Can you confirm if this is a BT Business account or a residential account? ^Matthew

@bt_uk broadband down since tues morning and I'm told an engineer won't come till Friday because "it's a different company that does it"

@eventbritehelp Ok thanks

@giantworkscom Apologies for the delay here! This is likely the issue. The Organizer app is only compatible with iOS version 10.0 or later.

@eventbritehelp Hi, do you know why this happens when clicking the cash ticket button in Organiser?

@eventbritehelp I only just installed it. But it's an older iPad so older iOS and older app version iOS 9.3.5.

@giantworkscom Hi there! We've just tested this on our end and aren't getting the same error. Have you tried deleting the app from the device and re-installing?

@buffer Ah that's a shame. Thank anyway

@giantworkscom Hey there! I'm afraid just now we don't have a way to hold an empty slot. You could delete that time slot from the posting schedule if that might work for you -Dave

@buffer hi is it possible to remove a scheduled tweet without have#ing all the procieeding tweetss shuffle forward to fill the slot? I just want an empty slot. Thanks!

@nectar Ah ok. Yes a barcode would be handy, as all the other store cards I use have one. Thanks

@giantworkscom Hi there! Unfortunately the tills don't support the scan function with a phone at the moment. This is something we are looking to implement in the future. To collect your points in store, this would have to be done with your Nectar card :) ^LH.

@nectar Hi, how do I collect points in-store using your app? The app doesn't seem to display a barcode for scanning

@LNER @VirginTrains Ok. hello @VirginTrains West Coast, I booked an advanced (Standard) ticket, does that mean I get a WIFI code? Or is free wifi only 1st class? Thanks

@giantworkscom This is @VirginTrains West Coast app! This is probably why you're unable to find it. ^CM

@LNER hello, I booked an advanced (Standard) ticket, does that mean I get a WIFI code? Or is free wifi only 1st class?

@LNER Hi, I booked it through your app. I got three confirmation emails: 1) 'Your Booking Confirmation (This is not your ticket)' 2) 'Your e-tickets to...' 3) 'Everything you need to know about your trip' Which one is it location in? I couldn't find a WIFI code in any of those..

@giantworkscom Hello, if you booked the tickets through our website, you get a complimentary code which we send out on booking confirmation emails. ^CM

@buffer hi there, would be really great if your iPhone app could schedule retweets (like you can using desktop)

@kornelski Ok will do

@kornelski Hi Kornel, I use your ImageOptim app a lot, but recently just came across this problem: Photoshop Document:Ancestors Metadata #8456985" target="_blank" rel="nofollow noopener">forums.adobe.com/message/845698… - Which imageoptim does not strip. Any plans to include something like this in an update? Thanks!

@RoyalMailHelp Great, thanks!

@RoyalMailHelp hi, I purchased postage 'Click and Drop', do I have to drop it off or can I put it straight into postbox ? Thanks