Gil West Hertz supervisor

@hell_Jess We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

Cuando al fin llegamos a la oficina de @HertzMx @Hertz de #PuertoVallarta nos encontramos con que estaba cerrada🤯cuando nos juraron que era una oficina 24/7 por lo cual tuvimos que rentar una habitación de hotel (1699$). #guadalajara #mexico #jalisco #PuertoVallarta @Profeco

@doublestuffedya We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@Revolutionteach We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@Hertz what a horrible experience. Local office is unreachable and the only ones that can help me. Never again.

@StillYouNotMe We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@Hertz is really difficult. I'm literally on hold 25 minutes just to get a question answered. Told I'd needed to go back on hold for another 10 for a simple question. And still cannot get the answer.

@WR3A We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@Expedia @Enterprise @Alamo @Hertz and @Expedia, you sent 7 fixers, and I appreciate that. But they all had the same script, which was do-not-refund-me. SO... you win $200 And I resent you the rest of my life. Or go to @Citibank credit card an make you work for this.

@Expedia A two decades user/member... and you admit I was billed a cancelation fee on a booking I picked up and paid for. You win 200. You lost me. And all my employees, and anyone I can influence. I'm done with your DMs saying you cannot fix this.

@ppanzica We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@Hertz how is it possible that I have a reservation and you have my flight number yet you close before my flight comes in? Inquiring minds would like to know how you value customer service

@CoreyBarberie @CoreyBarberie,We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

Having the most ridiculous day with a @Hertz rental car. Brand new Kia broke down and after 8 hours waiting for roadside assistance to come help us we had to enlist a friend to come save us. So ridiculous.

@GeckoVox We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

Hey @Hertz - do you have someone I can escalate to who can answer some simple questions? So far your first-line call center people aren’t getting it done, even when they *do* accidentally manage to answer the phone - which has been rare in my 3 hours of trying. Help, please?

@tbc5478 We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

Made a car rental reservation with @Hertz to pick up at the Memphis airport but they did not have any cars when I got there. Don’t use @Hertz they don’t want your business #TravelTips #Rentals

@Dany_ocho6 I'm sorry but we have a technical error on our system, kindly follow us back and Dm

@hertz_sp Dear Gil many thanks I sent all details inbox

@Hertz ayuda estoy varado en Mahahual rente una de sus unidades y la batería no sirve su asistencia vial no da respuesta y me dicen que necesito esperar más tiempo llevo 5 hrs esperando por favor de su apoyo…!

@DigitalSecArch We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@MadamXrp We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@Hertz @JotaSport Do not use @ hertz they will charge fraudulent smoking charges then refuse to answer the phone

Hertz Team JOTA is gearing up for 24 Hours of Le Mans and racing for the podium this weekend. Let’s Go! @JotaSport​ #HertzTeamJOTA #JOTASport #WEC #24HoursofLeMans

@S0_Grateful08 We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

Also it says it can’t find my rental agreement @hertz

@drabaker2014 Check Dm

Another day, and @hertz has not processed my refund request from June 5th. Three execs requested my information - I sent it to each of them via DM, yet nothing...crickets. @hertz_Hcare @hertz_sp @HertzJace

@manfromspunkle We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

@OKMobilityCorp @Hertz Hi, I have emailed to complete a cancellation and refund on 8th June, 12th June, 14th June, 17th June and today 18th June; to date I have not had a single response.

order No. 8312762 paid and agreed for an out of hours collection. @OKMobilityCorp took the money but were not at the airport to handover car so I had to book with @Hertz who saved the day. They are refusing to answer the phone and emails.

@bocajoes We apologize for the inconvenience caused, Kindly follow us back and share your reachable mobile number through inbox for a quick response and assistance.

viewfromthewing.com/hertz-nightmar… @Hertz Sucks! Raise your hand if you've rented from Hertz, then Slap yourself with it!!! How they are not seized by Federal authorities for Fraud is beyond me. @FBI @TheJusticeDept too busy preparing next case against Trump for removing mattress tags.

@drabaker2014 Hi! I would be happy to look into this for you. Please follow back send a direct message with your full name, email and phone number as I would like to have a look into this for you. Thank you! - Maxwell'

@esaburruss @Hertz I won't use them again!!

@Hertz your refund wait period of 7-10 business days is unacceptable. You place a hold on a card immediately, yet it takes over two weeks to process a refund?!? #dobetter

@Spikedafire Hi! I would be happy to look into this for you. Please follow back send a direct message with your full name, email and phone number as I would like to have a look into this for you. Thank you! - Maxwell'

@Hertz I broke down at Girona airport charging station with my family. No one at your office. 24h Rd wanted me to miss my flight to uk and wait with car. I have now call the reservations and Girona airport to see if you have car. No aswer. What way is this to run a business?

@proftennant We apologize for the inconvenience caused, Kindly follow back and share your reachable mobile number through inbox for a quick response and assistance.

arrived at Burlington on time at 2:30. Unfortunately @Hertz at Burlington doesn’t follow its own late policy of staying open beyond normal operating hours for late flights and now we are sleeping on the airport floor waiting for hertz to open again at 6am!

our morning flight was delayed 2 hours for a mechanical issue which means we missed our connecting flight which has since been delayed 4 times and what was supposed to be a 1:30 flight has turned into an 11:30 flight 🥲