HSBC UK

@987Anders Hi Ruth, I'm very sorry to hear about this, please join me in a private chat, so I can help take a look into this further for you. Thank you -Haz twitter.com/messages/compo…

@HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

@MisterSten Hi Ian, thank you for getting in touch. If you could please join us in a DM, by clicking the link below, we can take further details and look to support you - Thank you, Aishanie twitter.com/messages/compo…

@HSBC_UK       Is this a legitimate communication? Please sign CRS FATCA Initial Click here to review and sign CRS FATCA Initial. After you sign CRS FATCA Initial, all parties will be notified. HSBC UK has requested that this reminder be sent.

@Gameoft40322671 Hi, thank you for reaching out to us. Please join me in a DM, so that I am able to look further into this for you?-Kay twitter.com/messages/compo…

@HSBC_IN @HSBC @HSBC_UK need your suggestion

@HSBC_IN @HSBC is this group belongs to hsbc

@magzrichie1983 Good Morning, I am very sorry to hear this and would like to help you with this. Please join me in a DM? -Kay twitter.com/messages/compo…

@HSBC_UK How about you sort your app out

We'll be doing some routine maintenance on Sunday 12th April which means our mobile and online banking will be unavailable from 01:00 to 03:00. We're sorry for any inconvenience, and thank you for your patience.

@RTWBarefoot Hey, thanks for reaching out, we only send emails to people have a service or product with us. So join us in a DM, so we can take a closure look into this for you. Thank you Charlie-Ann twitter.com/messages/compo…

@HSBC_UK 'ello. Bit of an odd one this; I get occasional e-mails from you (and snail mail too), but there's no option to unsubscribe as I no longer have an account with you, so I have no way of logging on to change that. [I used to have an ISA but I moved it]. How do I stop them?

@Fenzo1211 Hi there, thank you for explaining your query. Can you please join us in a private chat by clicking on the link shared, so we can look into this for you? Thanks - Juhi twitter.com/messages/compo…

@RobertDoore1 Hi there, apologies for all the inconvenience caused. Can you please join us in a private chat by clicking on the link shared, so we can look into this for you? Thanks - Juhi twitter.com/messages/compo…

@HSBC_UK well done HSBC my frail 83 year old dad has just been told to go and get a passport or provisional license for photo id they have locked him out of his account u til he get the ID even know he went with me to the bank today with other forms of id why not know notice😡😡

@appleblossomBe Hi there, I'd like to learn more and help take a look into this, please join me in a private chat? Thank you -Haz twitter.com/messages/compo…

. @HSBC_UK I needed to pay a window installation company today . I tried on app to add them as a payee , it wouldn’t let me . I then spent 25 mins being asked questions about the absolutely legitimate company before you’d process payment . This is madness !!!!

@theNickHatter Hi Nick, thank you for bringing this to our attention regarding the fraud and scam attempt. Please could you click the 'Send a private message' button and start a private conversation with us via DM, so that we can investigate and look into this further for you? Thank you. -Jack twitter.com/messages/compo…

@HSBC_UK @ASPolice @metpoliceuk @CityPolice @MetCC - this scam is using a HSBC *UK* account. Come on. Someone in the UK must be able to do something about this!

.@HSBC_UK @ASPolice @metpoliceuk @CityPolice CYBERCRIME IN PROGRESS: Someone appears to be trying to defraud students at Queen Mary University of London using an HSBC UK bank account. The (alleged) fraudster has attempted to impersonate Queen Mary University of London and has requested payment of £850.00 for tuition fees into an HSBC UK account. Here's a screenshot of the email I received. Queen Mary uses qmul.ac.uk, NOT kct.ac.in or qmul-ac.store for their domain. Additionally, these are not QMUL's usual bank details for payment of tuition fees! As this is using a UK bank account, please can you investigate further? Please DM me if you'd like IP addresses, original email headers, etc. CC @HSBC @QMUL

@LePrintPalette Hi David, thank you for reaching out to us. Please join me in a DM, so that I am able to look into this for you? -Kay twitter.com/messages/compo…

@HSBC_UK I have received my HSBC balance transfer credit card a week ago. On application I gave details of the accounts I wanted to transfer. How long does it take for transfer to happen?

@limebean Hi Carly, I do apologise for the issue you are facing. If you could kindly click on the link to DM us, and we can look further into this with you. twitter.com/messages/compo…

@HSBC_UK hi is the online banking down? As when I log in the screen is frozen

@Prettyvacant64 Hi there, please check your messages as I have responded to you in a private chat. Thanks - Juhi

@HSBC_UK Hi Juhi will you be responding to my private message?

Hi @HSBC_UK how can I contact someone within your organisation to discuss the way you are treating a currently disabled account holder.

@crippsy_99 Hi Stephen, apologies for any inconvenience caused. Can you please join us in a private chat by clicking on the link shared, so we can look into this for you? Thanks - Juhi twitter.com/messages/compo…

@HSBC_UK same interest rate as the last few months, same account, money been ADDED to same account with same rate.. yet less interest this month on the savings than last?! Do you just make up an amount to pay each month?!

@GreatJuvens Hi, I’m sorry to hear you’re having trouble sorting out your banking. Please click the link to send me a direct message with a brief summary of what’s happened, and I’ll do my best to help you further.🙏 - Beata twitter.com/messages/compo…

@djharsley Hi Darren, I'm sorry to hear about the issues you are currently having with your Mobile Banking App and transferring funds into your ISA. 😔 Please could you click the 'Send a private message' button and join start a private conversation with us in a DM? Thank you. 💬 -Jack twitter.com/messages/compo…

@untilshesaid @Marvin__Suggs @HSBC_UK @HSBC I’m having the same issues. Did you get it sorted?

@HSBC_UK @HSBC When are you going to fix the on.hsbc.co.uk / QR code issues that have been going on for two months? I’m unable to pay into my ISA via a method I have had setup for over 3 years! Why did you roll out this change without testing it. Change it back ASAP

@sophie_yxx I sincerely apologise for this Sophie, if you have already sent a Direct Message to my colleague I will ask him to respond. Thank you. ^Nisha

@HSBC_UK Your colleague has already asked me to do that and I have messaged him…. It would be good if you could liaise with each other before replying. Communication in HSBC is very lacking.

@HSBC_UK I had 5reminders of a meeting I’d booked to discuss your not doing what I had asked in February 2026 (I now have to wait a further six weeks at least for you to do what I asked you to do then) because your complaint resolution email of 14th April didn’t deal with it!!!

@johnsw Our Business Cards are now compatible will Apple Pay, you can find our more about this here : grp.hsbc/6019BBuBe7 I hope this helps, please let me know if there is anything else I can support you with today. (2/2) ^Nisha

@stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a shit.

Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

@johnsw Good morning John, thank you for this feedback. We are continuously looking at new features we can add to the app and I will pass your suggestion over to the relevant team. (1/2)