Nicholas G

@SkyHelpTeam Are there any issues with broadband in the EH49 post code area? My broadband has been dropping a lot for the last week or so. 🙁

@SkyHelpTeam Hello. The broadband doesn’t seem to be working (EH49 area) and your website/app says that it can’t check my services right now. I’ve followed the self help guide with no success. Can you help?

@waitrose Hi Waitrose. I ordered some lamb burgers and got leg steaks as a substitute. They were dated 08/07 and I went to cook them last night. Sadly, they were spoiled and made a horrific smell when I tried to cook them. Can you help?

@EmiratesSupport I’m looking to travel to Sydney from Glasgow return in September via business class and I have a query about the chauffer drive service in relation to Sydney and travel distance but I can’t find a way to contact you to enquire. Can you help?

@nextofficial I’ve provided you this information and you’ve replied twice asking for it again, even though you already have it now. Is your entire system broken? 🤯

@nickgribben Hi there, I’m so sorry to see this. So that I can look into this for you, can you DM us the following please: 1) Your customer number or email address 2) Your full name 3) The first line of your billing address. Many thanks

@nextofficial really disappointed - ordered outfit and then trousers delayed by a week so ordered a 2nd outfit and it got mishandled by courier #Evri and no attempt to redeliver today despite being told it would. Outfit for an event tonight.

Your customer service team were unhelpful - unable to give any assurances and offered a £5 gift card as compensation! They couldn’t even contact the depot despite saying my items were there. What sort of service is this?

@forresterd @FlyLoganair Thank you!

@nickgribben @FlyLoganair I’m down in Southampton just now. The plane that is flying to EDI to bring you down here to then bring me back to edinburgh is just about to take off! (Also no loganair staff airside here but one of the airport staff told me)

@FlyLoganair flight to Southampton from EDI cancelled last night. Booked onto 10:30 flight today. Now delayed by 4 hours. Can you tell us why? Communication on this has been awful. Impossible to find staff airside as well.

@FlyLoganair Super - I’ll do that, as soon as I find someone (see previous statement re: can’t find staff airside). 🤦‍♂️

@nickgribben @nickgribben Hello Nicholas. Thanks for your message. Unfortunately I do not have any further information than this. Please speak to airport staff for further assistance should you need it. So far- your flight is still scheduled to operate. ^MW

@FlyLoganair Can you clarify exactly what was struck by lightning that’s led to such a catalogue of delays? Can you also confirm that the estimated departure of 14:32 will actually take place?

@nickgribben @nickgribben Hello Nicholas. We do apologies for the disruption to your journey. This is due to a lightning strike from last night. ^MW

@HMRCcustomers Good Morning. Can you tell me how I can best get in touch with the Venture Capital Team in HMRC? Thank you

@Spotify @SpotifyUK Why can’t I get the track ‘Ainsi bas la Vida’ by Indila on Spotify in the UK? Or ‘Fire meets Fate’ by Ruelle? Or ‘It came upon a midnight clear’ by Sixpence none the Richer? It’s driving me mental.

@RuPaul My friend and colleague is a massive fan of you and it’s her birthday in September. I wondered if there was a way to ask if you could do a video message for her as something special? I know you probably get asked a lot. Thanks for considering. 😃

@EE Sent a screenshot via Private Message. Have fun!

@nickgribben Good morning Nicholas. Thanks for flagging this. Could you please send me a copy of the message, so I can take a peek at what you have been sent? -Zain

@SkyHelpTeam Hello! For some reason the issue resolved itself. Was my broadband. It’s done it a couple of times - December 19 and September 19. Not sure why. Was worried it was going to be a bigger issue and during lockdown that’s a nightmare! Thanks though

@nickgribben Good morning Nick, what services are you needing a hand with? ^LM

@SkyHelpTeam Is there known issue in the Linlithgow, West Lothian area of Scotland?

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@GoDaddyHelp @GoDaddy @Office Might be better to update us more regularly rather than when it's resolved? Can you give me a timescale for resolution?

@GoDaddyHelp @GoDaddy @Office We are now at hour 40 since the domain should have released! This is totally unacceptable. Your lack of anything resembling communication along with this situation is having a catastrophic impact on our business!