Nicole

@British_Airways @HeathrowAirport It has caused me losing 1y of training - not to be able to compete. There’s no way you can apologize for this and get ready to empty your pockets! Shame on you!!!

@niste89 @HeathrowAirport Hi Nicole. I'm glad to hear that you received your bag. The following link can be used to submit receipts for any out of pocket expenses: ba.com/making-baggage… Please accept my apologies for the frustration and inconvience this has caused you. John

My suitcase made it after 120 hours being stuck with @British_Airways at @HeathrowAirport. It was supposed to come with priority as I competed 2 days ago. No update until last night - let the compensation fun begin!

@British_Airways I would like to know why my luggage was given to a courier that is registered in UK, though it is delivering it in Germany (registered in Germany too). What is the link there? …te.company-information.service.gov.uk/company/122612…

@darendefrank @British_Airways Cause nobody scanned the tag

@British_Airways Says there’s trouble finding my details on the lost baggage link. It’s been sitting in a warehouse across from Heathrow for three days per my AirTag and linked it. Why is there no tracking found. This is my legal property.

@georgemontella @British_Airways They have 0 organization and no clue what they’re doing.

@British_Airways flew to Denmark last Friday for a wedding Saturday/sunday. You’ve did not deliver our suitcases with all our suits & wedding dresses. We arrived back to UK last Sunday & we have now received a notification that you are sending our suitcases today…..to Denmark!

@faberbishopp @British_Airways The fact that the official account and company has been so HORRENDOUS at managing the situation, made it all worse

@British_Airways I've had 15 fake British Airways customer service accounts follow me. One I DM my number only for a form for compensation to fill in. I didn't fill in the form and Richard who later called himself Peter became quite angry. Please be very careful. BritishA_help_6 is a scam

We're aware of a number of X accounts pretending to be British Airways to commit fraudulent activity. Please always ensure you are only communicating with the official @British_Airways account, which features a gold verification tick on the account next to our username.

@JJ_brum @British_Airways Post on LinkedIn and tag the company and its officials…

Unlike most I did actually manage to speak to someone at @British_Airways but it was a complete waste of time. Elderly parents abroad without ANY luggage and can’t phone BA so gave me details including reference number. Call handler refused to speak as I’m not the passenger.

@Freeheel63 @Totallyrad5 @British_Airways Totally - they will have to pay me to ever fly them again, and even so I wouldn’t set a foot in any of their aircrafts. Sitting a booking in June out and sayonara!

@Totallyrad5 @British_Airways Things go wrong with any major airline. What @British_Airways fail to realise is that it then becomes about how you deal with the customer. If you show constantly that you just don’t care then they will be very angry, and rightly so! Hopeless airline these days.

Don’t worry @British_Airways, my bag is still stuck at Heathrow airport so I have no luggage to check in. It’s been 72 hours now, you’re still searching for our bag supposedly. Is this going to take you weeks… months to fix? Please give some realistic expectations.

@Daisy_abena @British_Airways 💯 I trained 1 year for a competition not to have my skates or dresses with me. Invalidated my whole trip. I will seek legal advice and compensation.

I hope @British_Airways will be offering partial or full refunds to passengers whose holidays have been ruined by missing baggage. Reimbursing essential items alone doesn’t make up for lost time, stress, and trips people have spent thousands on.

@British_Airways anything on when you even plan to localize the bags?

@RR_605 @British_Airways Well that + my hotel and my competition I subscribed for - that I trained for a 1y, but didn’t get to do with my skates and dresses…

@niste89 @British_Airways Yes and buy the basics that you need and keep all the receipts and they are supposed to reimburse us...keeping my fingers crossed for yours and mine

Did anyone get their luggage flying @British_Airways out of London for holiday? Or are they only delivering the bag to people within UK?

@British_Airways @HarryLeDiabetic An automated message to this? Really? You should be deeply ashamed of yourself.

@HarryLeDiabetic britishairways.com/content/inform… If you're away from home and need to purchase essential items, please keep hold of your receipts and submit your claim here: ba.com/making-baggage…

It has gone 3 days now without a single change to my baggage tracking. I have no clue what @British_Airways were thinking, they knew full well that none of that baggage was making it on the flight and just decided to say nothing. 1/2

@RR_605 @British_Airways Yes - would definitely feel more relieved knowing it’s not in the possession of @British_Airways anymore. Mine still says: “Searching…” despite being flagged as priority. They have invalidated my whole trip so will definitely seek compensation for all the damage.

@niste89 @British_Airways FedEx (Thank goodness) has mine in ATL and I feel a ton better knowing it's working its way to me...4 bags and 4 days later ...

@Ratedmc1 @JetBlue Don’t complain- if you flew @British_Airways they would’ve never arrived.

One hour wait for luggage?? @JetBlue the flight wasn’t even full! What in the world…it’s Monday. I need points. I’m late to a dinner!

@marianneoxox @British_Airways They’re full of shit…

@British_Airways We travelled from Edinburgh to Palma yesterday. Sat on the plane for over 2 hours to be told that too much fuel had been put in the plane making it too heavy and the only solution was to remove bags. We watched both our bags be removed from the plane…

@BoulderHick @British_Airways It’s unbelievably bad - but they don’t have monopoly. It’s a free market and I hope people learn from this - do not fly BA.

@British_Airways @British_Airways if still keeping score, no bags-checked ‘em to BA Thurs last week, now 4 days later 1/2 through a trip in Europe and no bags. I feel bad for folks in the UK, BA has a monopoly on travel in UK and it shows thru customer service approach. They suck because they can

@British_Airways Emerald OneWorld status here. You lost my baggage yesterday at LHR. No response, no one answers calls, your website baggage page is down, lost baggage report has no updates. How are you still accepting flights into LHR today if baggage system is still down?

@LiaaL0ve @British_Airways They won’t bring it. That’s crystal clear - they will wait till you’re back from your holiday and then ship it to your home. They’re looking to save their fuel and minimize their costs in the meantime. It’s all a sham

@British_Airways is the worst airline I’ve ever traveled with. Day 4 in Mykonos and none of my family nor myself has their bags 😭😭😭 you can’t make this shit up.

@Totallyrad5 @British_Airways They don’t even know. They’re waiting for people to be back from their holiday to cut their costs and send it to your home. They never planned to have the luggage on the planes..

@D1987Alex @darendefrank @British_Airways @HeathrowAirport I think that’s the only way…. What’s happening is outright odd. It’s like they took our luggage hostage

@darendefrank @British_Airways @HeathrowAirport Shipping address (2). I’ve called every number possible and even drove to the holding facility. They wouldn’t let me get it. I still have a whole additional week and a half on travels. Safe to say I’ll seek legal console against @British_Airways soon

@British_Airways @HeathrowAirport Incredibly confused why there’s been no pickup option set up. Crazy to think I’ve been waiting four days for a bag that is 13 miles away. Will be leaving tomorrow for another country without my personal belongings when I’ve begged to come get.