nmk

@VirginMoney But the Virgin Ad doesn’t say Switzerland is excluded nor because it’s part of the EEA! The Ad is deceptive in claiming, “Spend in Europe with no foreign exchange fees.” It needs to be changed. Ironically, I understand my Nationwide card doesn’t charge for Swiss purchases!

@nmk_London Hi, we apologise for any confusion for this. You can find our more here: gov.uk/eu-eea#:~:text…. ^JS

@VirginMoney Website ad says, “Spend in Europe with no foreign exchange fees.” Doesn’t say Virgin excludes Switzerland. Apparently because, though not stated, it’s not part of the EEA! I was charged a transaction fee thinking, like the majority, Switzerland was part of Europe!

@VirginMoney Link provided says. “Pay no foreign exchange fee in Europe.” Smaller print includes the EU and some currencies but does not specifically exclude Switzerland despite it being a member of EFTA. If one doesn’t know the difference Virgin Money, unlike Nationwide, will clobber you!

@nmk_London I understand and apologise for any confusion. Switzerland is unfortunately not considered an EU member. You can find more information and a link to full list of Countries included here: uk.virginmoney.com/virgin/service… ^AH

@VirginMoney Disappointed to find exchange rate fees charged on Swiss Airlines phone booking requiring Swiss Francs. Despite impression given in Virgin credit card ad, “Spend in Europe with no foreign exchange fees.” I now know not to trust Virgin Money headlines at face value

@VirginMoney Well Virgin Money should say just that ‘EU’ not ‘Europe’ in its literature.

@nmk_London Hi, we're sorry to hear this. Can you please send us a DM with a bit more detail about the transaction (what type of account it is you have) and we'll take a closer look? Thanks, ^EL twitter.com/messages/compo…

@Keir_Starmer as well as incompetent, a knave. Can’t believe Burnham blocked. Though a previous supporter of Labour First, glad I dumped my Labour Party membership and will be campaigning for ‘ABL’ (Anyone But Labour) wherever I can!

@channel5_tv to be watching the Senior Snooker all week and Channel 5 pulls the plug on the final frame of the final. What a bunch of plonkers is Channel 5.

@channel5_tv where the **** has the Snooker gone?

@tescomobile No signal in this Dundee area since 16 December. Apparently a faulty transmitter. Now told may take another 7 days. Can Tesco Mobile display a better sense of urgency? Especially at this festive time of year where a mobile is important

@10DowningStreet Your words can no longer be trusted.

We are building a fairer economy by: Cutting the cost of living with cheaper energy bills, frozen rail fares and prescription fees. Investing in the NHS to drive growth. Tackling the scourge of child poverty by removing the two child limit. Making sure the revenue raised through taxes is fair, with everyone contributing, but those with the broadest shoulders contributing more. These choices will create a more stable future for our country.

@TfL why is the 16 bus from Paddington to North London every HALF HOUR instead of 12 minutes as stated on timetables? Similarly the Elizabeth line from Heathrow into Paddington is so slow. Absolutely pathetic TFL

@Ed_Miliband £35 per household to switch off wind farms! As a simple person, one has to wonder at the incompetence and question the Government’s whole energy strategy

@British_Airways I’m now Exec Club bronze level! A leisure traveller, I knew I couldn’t hold onto Gold level and started travelling on other airlines. Bronze offers little more than I already get with business class on BA or other airlines. As a loyalty promotion it’s joke.

@Brent_Council I tried the email you provided but it was returned as, could not be found’ and undeliverable. Can you please supply an alternative? Thanks

@nmk_London Good morning, thanks for getting in touch. We are very sorry to hear this, please contact our Highways team for further information by sending an email to highways.managment@brent.gov.uk

@Brent_Council How long is this excessive noise going to continue around Kilburn High Road? Has been continuing all night. With high temperatures and open windows, it is impossible to sleep with these screeching noises

@OctopusEnergy Still no action. It’s the 7 May and clearly Octopus / SMS are not going to honour the original appointment. Don’t think you deserve the ‘Which’ magazine accolades. Looking to terminate Octopus at two of my properties and the 3rd will remain with British Gas.

@nmk_London Morning. This sounds really frustrating, and I am eager to get this turned around for you. I'm doing some work behind the scenes and will reach out with a more suitable appointment very soon.

@OctopusEnergy RT meter upgrade is an absolute shambles. Had 7 May appointment. Someone cancelled it. No explanation. Like children, SMS blame Octopus, Octopus blame SMS. Absence, by either, of the good manners to apologise. Only choice now 24-27 June or 2-4 July. Impossible.

@TrevorPTweets The ‘Triple Lock’ again and pensioner bashing by a young/middle aged panel. For most pensioners it’s protection from inflation and maintaining living standards, (2.5% part rarely factor). Why don’t you pay such attention to the cost of ‘working age’ social benefits

Now we’re all queuing by group numbers to wait and wait on a bus to take us to this Regional Airline Helvetic. Pay for Swiss an international airline and get Helvetic a regional one. Wot next!

@FlySWISS poor Swiss today. Bad communication when flight delayed. Told to go to the gate and I rushed from other end of Zürich Airport to gate only to be told, too late, missed connection. Rebooked on this Helvetic bunch. It’s now delayed. App no help. D Lounge a let down.