Swarnava
1.6K posts

Swarnava
@petrolheadharry
Says "hi" to dogs on the streets all the time. Software Developer by profession. Petrol Head at heart. Storyteller. Loves to amaze people.
Mumbai/Goa - India Katılım Ekim 2011
286 Takip Edilen239 Takipçiler

I need to get in touch with customer support on @amazonIN for an order, but there is literally no way to do so from the app or the website. It appears that Amazon has removed all means of contacting customer support directly, and this is extremely non-customer friendly.
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@zeptocares @ZeptoNow What does "right away" mean for you? It's been several hours since I've sent you the details, surely you've had enough time to check the details by now?
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@petrolheadharry @ZeptoNow Hey,
This isn’t the experience we aim to deliver, and I’d like to get this sorted for you.
Could you please share your order details and contact number via DM? Once we have that, we’ll look into it right away. i.ki.show/8F40B3F3F4
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@ZeptoNow @zeptocares Ordered shorts on Zepto, 3 pieces. Received only 1 piece in the delivery. Support says they have verified and confirmed that order was correctly delivered. This is clearly inaccurate, or the delivery partner stole 2 pieces. Please help me out.
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@zeptocares @ZeptoNow @ZeptoNow @zeptocares Please let me know how long it will take to resolve this. I will be very happy and able to escalate this further if you are unable to resolve this.
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@zeptocares @ZeptoNow DMed you hours ago. Still awaiting a callback or a resolution.
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Purchased products from @WakefitCo trusting the brand, but facing issues less than 2 days into ownership. The support from Wakefit has been surprisingly poor, and I am already regretting my choice. :(
cc: @SupportWakefit
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@petrolheadharry Hi, we regret the inconvenience caused to you. We request you to please visit goindigo.in/plan-b.html regarding the same. ~Deepika
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@rishabhpbhatt @BJP4India @narendramodi @nitin_gadkari @IndianOilcl @RahulGandhi @INCIndia @PMOIndia @NITIAayog @HardeepSPuri @IndianOilcl Please clarify, this is a very concerning finding.
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Indian govt @BJP4India @narendramodi @nitin_gadkari are looting us someone asked IOC on twitter how much ethanol is blended for premium xp petrol they replied 10% but after filing RTI IOC says 20%. This seems a political pressure to fool indian customers. @IndianOilcl
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@BPCLimited @sreeji_nambiar You are talking about the Octane rating, while the original question pertains to the ethanol content in the different fuel products sold by BPCL. Please provide the appropriate answer.
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@sreeji_nambiar Dear SreeJith, BPCL supplies petrol as per Gov't’ Ethanol Blending Program. Regular petrol is 91 RON, and for high-performance vehicles, we offer Speed 97 with 97 RON at selected outlets.
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@BPCLimited How much % of ethanol is present in your XP95 variant and normal variant petrols?
How much % of pumps in India has received the ethanol blend petrol?
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@delhivery 2/2 then stopped receiving my calls by evening and never showed up to deliver the package. Delhivery, as usual, blessed me with the wonderful "tried reaching you but we were not able to" response. Highly dissappointed. @help_delhivery
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Badly let down by @delhivery today. Had a critical parcel that was out for delivery, called the delivery executive multiple times throughout the day emphasizing that it needs to be delivered today, no matter how late. He assured me every single time that it would be done, and 1/2
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@SBICard_Connect I had applied for an SBI Cashback Credit Card, which was approved on 18th March 2025. But the card is yet to be dispatched. Can you please let me know what the hold up is, and when it will be dispatched?
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I am seriously amazed at how @GoKiwiNow appears to operate, with aggressive marketing, promotions, but with little to no support to actual customer issues. The amount of disdain shown towards customers is pretty extraordinary, for an entity that tries to depict itself as amazing.
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@GoKiwiNow I have already raised the concern to you, here as well as on email. The response from your team has been rather inadequate and unsatisfactory. Hence, I have raised this to your L1, as per your escalation matrix. However, it has been over 7 days and it has not been acknowledged.
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@petrolheadharry Hi Swarnava,
We're here to help! Please share your detailed concern so we can assist you as quickly as possible.
Team Kiwi
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@GoKiwiNow How long does it take to get a response after escalating an issue to your L1, as per your escalation matrix? It has been over 5 days since my request, but there has not even been an acknowledgement so far.
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@GoKiwiNow 2/2 As a user, with no malicious intent, and intending to use the app/service exactly as designed, I expect a better level of support, and more transparency in these matters. Vague, abstract replies and a lack of willingness to take responsibility, do not inspire any confidence.
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@petrolheadharry We apologize for any inconvenience. Please DM us with your registered phone number for further assistance. Our team is ready to address your issue promptly. Thank you! twitter.com/messages/compo…
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Was very excited to use @GoKiwiNow, yet it has been nothing but disappointing so far! Right after I created my account, they blocked it for God knows what reason. Even after raising a ticket for the same, there has been nothing but silence from their side. Really disheartening.
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