Philly311

@corecoachdave @PhiladelphiaGov @StreetsPhila @PhillyH2O @PhilaParkandRec @PhilaOEM We do believe this is and underground utility box, the little gas cover next to it is an example of a utility cover which is maintained by the homeowner. Most sidewalk properties are. We would suggest contacting comcast for this issue.

@PhiladelphiaGov @StreetsPhila @PhillyH2O @philly311 @PhilaParkandRec @PhilaOEM I need help. This box is not sealed and leaking into my basement. I called 311 and they told me I have to cement the box in myself which seems wrong.

Recovery efforts continue across Philadelphia Monday as City departments, utility partners, and emergency management officials remain focused on restoring services, clearing debris, assessing damage, and supporting residents impacted by the July 11 severe storm.

@MiCasitaHLS Okay, the recycling has been collected are we correct? We can still send a report over to streets and let them know the issue you have been experiencing with it not being consistent?

@philly311 @PhillyMayor 1500 Block, 1600 Block(Pictured),1700 Block in the 19122 zipcode. The Recycables has just been collected! So no specific house its the whole route. A Septa Rt 47 bus route. So pick any house number for your report!

Second week in a row no Monday pick up on all of North 7th St. Before that A week and a half then after many tweets they vame around! @philly311 @PhillyMayor These bins still have last week's recyables!

The streets do seem mostly reopen now, at least. Wood chippers and crews have been everywhere yesterday and today. Lots of logs and debris still, but at least you can get from A to B now. @PhilaOEM, @philly311, & @PhilaParkandRec have done great handling the down trees

@sixersallie Good afternoon, we have entered a service request for this issue, it can be found under the number 19816562. This report is sent directly to the emergency team in the street tree management department. Thank You for contact us!

Hi @philly311 49th and Windsor not sure if anyone reported yet just saw this out walking a bit ago thanks

that storm was wildin yesterday. thoughts out to everyone in my neighborhood. going around to see if I can help out in any way.

Philly311 is open and available to take all requests for downed trees, to help to be connected to PECO, and provide our best customer service to the city we can during this time. We are open until 8PM. 215-686-8686

Recovery continues across West and South Philadelphia, and so does our commitment to every resident affected by Saturday’s storms. On Sunday, I joined our @PhiladelphiaGov emergency response and public safety leadership team to meet with neighbors, survey storm damage, and make sure we’re connecting families with the help they need. We’ll continue this work for as long as it takes. For the latest recovery updates and resident resources, visit the City’s storm recovery page on our phila.gov homepage. And if you haven’t already, text STORMPHL to 888-777 to sign up for free @PhilaOEM alerts and recovery updates from the City. Thank you to our first responders, city employees, utility workers, and every partner helping Philadelphia recover. —— @StreetsPhila, @PhillyH2O, @phl_cgoffice, @PhilaParkandRec, @PECOconnect, @PhillyFireDept, @PhillyPolice, @philly311

- Hundreds of downed tree reports; we’re resolving every one. - PECO continues working to restore power to affected customers. - Crews are clearing debris and responding to priority calls. - Report emergencies through 911 and @philly311 for non-emergency issues.

@tonyCI25 A service request has been created with the number 19810163. This request goes to license and inspections and they have an SLA of 20 business days. If this becomes a water emergency we would encourage you to contact the water department. Thank you and we hope this helps

A broken pipe behind the Penrose Plaza Shopping Center has been squandering tons of water for the past few days. Location: close to Mario Lanza Boulevard and 81st Street. I've included pictures and a video of the place. @PhillyH2O @PhiladelphiaGov @philly311

Not sure how to use 311? Think of as a non emergency number for services. A pot hole in your neighborhood? There is a request for that. Your street light is out in front of your home? There is a request for that. Your trash was missed and you want it picked up? Give us a call!

@Jonathan_Atwood Good afternoon, we would love to help. If you could direct message us an address to use we can send it over to the streets department to let them know about the on going issue. Thank You.

In the past year trash pickup by @StreetsPhila has gotten demonstratively less consistent, and undeniably worse. For ex, every week for the last 3 weeks, they have left entire trash cans behind. What’s the deal @PhiladelphiaGov @PhillyMayor @philly311 ?

@NoMuskNoMas Good afternoon a service request was put in to support this incident. The streets department has an SLA of 2 business days to respond and the request can be tracked with the number 19807614. We hope this was helpful. Please always feel free to call us at 215-686-8686.

@philly311 4th request in 2 days…

Due to flooding, Kelly Drive is closed between Fountain Green and Hunting Park Ave. The Philadelphia Water and Streets Depts are working to reopen and estimate closure through rush hour tonight. Martin Luther King Drive is closed also and is expected to remain so overnight.

Happy Independence Day Philadelphia! Our wonderful city has turned 250 this year! 🎂🎈Enjoy all the celebrations and stay safe and cool out there.

Find your cool! Locate one of over 150 Philadelphia Parks & Recreation pools and spraygrounds or your community water park and take a break from the heat 😎 bit.ly/4uYzPuZ

@a_leon1490 No problem, happy to help

@philly311 Thank you

@philly311 hello, I was left a flyer about a block party and they requested to move all cars from block. No one asked for signatures or anything similar. How do I know it legit and it’s approved by authorities?

@chasingcew4 Good afternoon with an address we can report the recycling as missed to have the streets department come back out. You can direct message us an address.

@philly311 recycling was not picked up yesterday on South Broad b/w ellsworth and federal. Are they coming back today? Trash was picked up.

🌡️Temperatures are heating up this week, Philly! There are options across the city to keep you safe and cool. Find @PhilaParkandRec pool and sprayground sites, cooling center locations, @phlpublichealth heat health info, and more at phila.gov.

🌡️Due to the dangerously high temperatures a #CodeRed is in effect until further notice. 📞Remember: If you see someone sleeping/living outside in the heat, call the 24/7 Homeless Street Outreach Hotline: (215) 232-1984 get them help.