Quickline

10.5K posts

Quickline

Quickline

@QuicklineUK

Broadband built for you ⚡

Yorkshire & Lincolnshire Katılım Eylül 2010
2.5K Takip Edilen3K Takipçiler
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Quickline
Quickline@QuicklineUK·
1/3 We're delighted to announce that we've secured another two #ProjectGigabit contracts to deliver major broadband upgrades across rural Yorkshire and Lincolnshire communities. @SciTechgovuk
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Quickline
Quickline@QuicklineUK·
@MartinThompson Hi Martin, could you send us any further details via DM so we can raise this to the relevant department? Thanks, Team Q 💜
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Martin Thompson
Martin Thompson@MartinThompson·
@QuicklineUK I wonder if you knew that Opals were repeatedly working outside of their permit in residential areas in Sutterton?
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Quickline
Quickline@QuicklineUK·
@The__Franciscan Hi Ian, really sorry to hear this. Please drop us a DM with your details so we can look into this for you 💜
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Ian Francis
Ian Francis@The__Franciscan·
@QuicklineUK S72 Barnsley - no internet for more than 15 hours. Service status just says “fault identified” and view the page for updates on service restoration times. Do we have an eta for the fix or any update at all ? Hundreds of customers and no further info ?
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Quickline
Quickline@QuicklineUK·
@tgdarke Hi Tim, sorry to hear this. If you're still having issues, please drop us a DM with your details so we can look into this 💜
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Tim Knight
Tim Knight@tgdarke·
@QuicklineUK FTTP is glitching up at BD16 3BD - just in time for the world cup final!! Your 1gb line is struggling to get above 5mbs on speedtest and latency is all over the show….what is going on please!!? (And, no, we don’t want to phone you.)
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Joy
Joy@jenpea76·
@QuicklineUK is there an outage in Ottringham HU12? Or is it just us
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Quickline
Quickline@QuicklineUK·
@n111ckb No problem Nick - I think a lot of England fans would agree with you 🤣💜
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Nick Batty
Nick Batty@n111ckb·
@QuicklineUK Thanks, although to be honest and with hindsight, I wish you’d have switched it off at half time as originally planned ! 😂
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Nick Batty
Nick Batty@n111ckb·
@QuicklineUK You've scheduled broadband maintenance to start at half-time in the England game tomorrow I asked if it could be delayed an hour and was told no, because it had been carefully planned. Hard to take your football-themed marketing seriously when this is the attitude!
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Quickline
Quickline@QuicklineUK·
@everydaycitize1 We'd be happy to chat via DM if you would like to send us your postcode along with any other further details. 💜
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everyday citizen
everyday citizen@everydaycitize1·
@QuicklineUK I think you are missing the point. Your first instinct with a new customer is to make a threat of a fine if you are inconvenienced. But you are happy to inconvenience the public for months digging holes and installing poles ? Is this typical of how you operate ?
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everyday citizen
everyday citizen@everydaycitize1·
Huh…. decided to try @QuicklineUK for internet. Very first message I get from them includes a threat of a £75 fine. Get in the bin. No thanks.
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Quickline
Quickline@QuicklineUK·
@jimphart Sorry about this Jim, could you drop us a DM with your details so we can look further into this? Thanks, Team Q 💜
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Jim Hart
Jim Hart@jimphart·
@QuicklineUK hi, might internet has gone off but your service status page says no known issues, can you help please?
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Quickline
Quickline@QuicklineUK·
@kayleigh_hough Hi Kayleigh, let's look into this for you. Could you please drop us your details via DM so a member of our team can investigate for you? Thanks, Team Q 💜
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K@kayleigh_hough·
@QuicklineUK hi quickline, I am meant to have an engineer visit tomorrow to connect my internet at my new property. I have not received any correspondence about this, slightly concerned the agent I arranged this with did not process the order correctly. Please help!
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Quickline
Quickline@QuicklineUK·
@cowenc Sorry about this, Chris. Can you drop us a message with your details so we can look into this for you? Thanks, Team Q 💜
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Chris
Chris@cowenc·
@QuicklineUK I have had 50% uptime over the last 24hrs. I have raised numerous email support tickets but no adequate response except to say there will be no compensation. How can you expect people to pay for service you're not providing
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Quickline
Quickline@QuicklineUK·
@StevenJonMiller Hi Steve, sorry about this. Could you DM us your details so we can look into this further? Thanks, Team Q 💜
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Steve Miller
Steve Miller@StevenJonMiller·
@QuicklineUK Very concerned as waited in all day yesterday for the installation to be processed. Never even turned up. Never called. Very worrying.
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