Uber

Called an XL because other people will want in.

@ney_henri Bonjour, merci pour votre message. Nous restons disponibles en DM pour vous assister.

@Uber abandonner un client en plein milieu d’une course après 10 km de 35 facturé plus de 50 €, dire au client "j'annule la course " car la voiture électrique n'a plus d'énergie mais encaissez néanmoins la course, cela s'appelle du vol. Refuser le remboursement, est honteux

@Sindoujoob Bonjour, merci pour votre message. Nous restons disponibles en DM pour vous assister.

@Uber bonjour je vous est écrit concernant mon qui a été piraté 9 enviro vers 5h du matin le piraté a mis un code d accès je vous écris sur le support je écris ici de me donner suite à ma demande depuis hier je travaille pas jusqu’à la j’ai pas de retour du support

@xooil4 نتفهم تماماً الصعوبة التي تواجهها بخصوص عدم تلقي باقي الفئات، سامي. لقد تم الرد على استفسارك من خلال الرسائل الخاصة، يرجى مراجعتها.

خدمة العملاء في اوبر فاشله ركزو باسماء موظفين الدعم حسبي الله من امس متوقف عن العمل وبدون سبب واضح @SaudiTransport @Uber_KSA @Uber

@tat2305 Bonjour, merci pour votre retour. Nous restons disponibles en DM si vous avez besoin d'aide.

Préautorisations Uber non libérées – 147,36 € bloqués depuis 13 jours test-achats.be/plainte/plaint… @Uber @Uber_Support

@tat2305 Hello Tatiana, thank you for your message. To best assist you, could you please provide the following information via DM: the email address and phone number linked to your Uber account? Thank you.

@Uber @Uber_Support 13 days after four cancelled rides (28 June), €147.36 is still blocked on my card as pending authorizations. Your support only sends automated replies, while my bank confirms these funds should already have been released. Please have a human agent contact me

Can you blame us?

@fshaheer We understand your frustration regarding the issue you experienced on this trip, Syed. Kindly note that we've responded to your concern via DM. Please check.

@Uber_KSA Are you a "Bot", any "Human" out there at @Uber_KSA ? Read the comments on the link you share to help me. I and many others already told that it's of no use. @Uber do you still have humans in team to talk to or hear.?

@Uber_KSA, On 19/5/26, took a Uber ride in Riyadh to airport.Driver didn't have the change so I paid him the ride fare+tip in his STC bank account.Later found fare still appeared Unpaid. Reported this to support desk on 20/5 with receipt copy. Still showing Unpaid. Plz resolve.

@skalitzbastard Merci pour votre message. Nous sommes navrés de lire cela. Afin de vous assister au mieux, pourriez-vous, s'il vous plait, nous contacter par DM avec les informations liées à votre compte (adresse email et numéro de téléphone) ? Merci.

@robyn_bynro @UberFR @Uber @UberFR_Support C’est ce que j’ai fait ils ont dit on rembourse le WAIT TIME ptdr

BON VOUS LÀ @Uber @UberFR @UberFR_Support moi je prends un Uber de Saint Denis à chez moi à 33€ Le mec me dépose 500m plus loin parce que votre appli a BUGUÉ et a mis ça comme destination? (33€ pour 1 minute de course?? ptdrrr.) On me rembourse que 13 cts de wait time????????

@DivarealDezzy We appreciate your patience. Kindly note that we've replied to your DM, please check.

@Uber I logged a case but no feedback, all I need is the drivers number to call him and ask him

@Uber ,Hi I reported my bag I forgot in Uber drivers car ,no feedback I m unable to contact the driver Frustrating...

@msharii88 نحن هنا لمساعدتك، مشاري. تم التواصل معك عبر الرسائل الخاصة، يرجى مراجعتها.

@nuro @LucidMotors Thrilled to be a part of it 🚀

Thanks for visiting, @Uber team! Lots of great progress and momentum as the Uber, Nuro, and @LucidMotors teams come together to gear up for launch later this year. #autonomousvehicles #selfdriving #drivenbynuro

Thank you for reaching out. We understand your concern and want to ensure your safety. In case of an emergency during travel, please press the SOS button on your phone, which will alert local authorities and notify our 24/7 Incident Response Team with all trip details for immediate assistance. For any trip-related queries, please share the details via dm, and we will be happy to assist you. We look forward to helping you.

@Uber_India under the safety option of an assigned trip, the automated voice said use energency feature of the app. Now where is that located.

@wonga_1738 We understand your frustration here regarding this unrecognized charge. Please send us a DM with the mobile number or email address linked to your account along with a screenshot of the charge in question so that we can help. Thanks for your patience and understanding.

@Uber Hello Uber Support, I have noticed an unauthorized pre-authorisation charge of R50.00 on my bank account (Ref: DL UBER CPT ZA) dated 07 July. I did not authorize this transaction, nor did I request any Uber service. I demand that this amount be refunded to my account immed

@Mwasaru_Jnr We understand how frustrating it is that your account isn't active yet. Could you please send us a private message with the phone number registered to your account?

@Uber No one is of help while chatting on the help section , that live chat or chat with an agent through my account . My case was never resolved ever since 31st January till date.

America’s 250th just got futuristic ⚡We’re in DC with a sneak peek into the future of transportation.

@Mwasaru_Jnr We understand your concern regarding the activation of your account. Please send us a private message with the mobile number linked to your account so that we can assist.

@Uber My documents are all completed, why can't I be onboarded. And I had paid for the bag late February till today I still receive a prompt of onboarding is on hold in my city yet most friends whom I reffered to Uber are all onboarded. Attached are the screenshot of what's ongoing.

@hey_cat25493 Sorry to hear about the trouble you had with this trip. Please send us a DM with the trip details (date, time, driver-partner's name) so that we can take a closer look. Thanks for your understanding and patience.

@Uber I was ripped off on a 7km ride R191.00 Excuse given busy period Driver extremely surprised

Sorry to hear about the trouble you had with this driver, Bree. Please send us a DM with the mobile number or email address linked to your account and the trip details (date, time, driver-partner's name) so that we can take a closer look. Thanks for your understanding and patience.

I have a question If I have to pay a fee for canceling my ride when the driver is 5 minutes away, what reward or compensation do the customers get when the driver cancels when he’s right in front of you? @Uber ?

Hello, Thank you for reaching out, and we are truly sorry to hear about this experience. We want to look into this and get it sorted out for you right away. To help us locate your account and investigate the issue, could you please provide us with a few details? -The email address and phone number registered to your Uber account. -The Trip details that you think will be helpful for us to investigate this matter. -A brief description of the issue. Once we have this information, we will investigate the issue immediately to provide you with the best resolution. We appreciate your patience and look forward to your reply.

Really disappointed with @Uber. I've been charged for a taxi ride in Spain that I did not take. I've disputed the charge twice, providing evidence that my Google Maps location history shows I was elsewhere at the time, yet both appeals have been rejected. How is this acceptable?