ทวีตที่ปักหมุด
Eric Sawitoski
13.9K posts


@VerizonSupport Jorge I was trying to become a new customer. I don't have an account to log into. This is proof of how @Verizon operates. Rather than actually stepping up to fix a problem- GO TO THE APP he tells the lost customer...
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.@Verizon wow- after not once, but twice trying to place an order, the rep talked me in circles, changed the terms and did not follow-through. I've gone through two carts and lost the order and now the plan is unavailable?
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@VerizonSupport What does that mean? Literally. If your representatives can't help complete a purchase or give the right information what is a customer supposed to do? And this was all via chat. The rep said at the end I would get a transcript- NOPE. Didn't happen.
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@eric_sow Hi Eric, we're sorry to hear about your experience.If at any point you need help we are here for you. ~Jorge
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@VerizonSupport I did. No reply and now being transferred an 11th time. This is a new record for horrible customer service.
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@eric_sow We definitely want to make sure that you get your order; please DM us for assistance! -Necia
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.@Verizon @VerizonSupport I’ve now talked to 5 departments and am still stuck with an unfulfilled iPhone order. Your customer service model seems to be exhausting people into giving up instead of solving the issue. This is absurd.
Who can actually fix this?
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@LinusEkenstam These tools aren’t available to the public correct?
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Five hours on chat with customer service to find the right plan.
Manager disconnected chat when I asked for plan details.
What carriers have the good coverage (North America only) and reasonable unlimited data plans for a family.
Time to dump
👇
@ATT
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Ask chatgpt
“Based on what you know of me draw a picture of what you think I look like”
cc: @ManUtd and @LinusEkenstam

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No word on why all systems are down for @usbank for over an hour.
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Everyone. Outside.
That was my childhood 🌳
Jonathan Haidt@JonHaidt
Here's a new approach to the phone-based childhood: What were the business models that changed childhood so quickly? I had the honor of talking about this with @zingales and @bethanymac12 on the Capitalisn't podcast: chicagobooth.edu/review/capital…
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This month, Brooklyn psych-rock group Tilden took over Foam Brewers in Burlington, VT. Check out what went down and hit the link to stream Tilden’s latest release now!
tr.ee/_SqDKeZB1W




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