Budget Car Rental

@wjn1945 Hello! We apologize for the excessive wait time that you encountered. Please DM/PM with the Reservation or Rental number, the renter’s name, your phone number & email address. Also, please provide us with the details of your experience or your issue, so we can help. ~Susan

started @budget maui at 2:30 and 2 hours later we are finally leaving the airport Literally any other company except budget.

@Jacquel74883377 @goldin_sharon Hello, we apologize for the issues you encountered. Please email us your reservation number, and confirm your phone number to Btr-customerservices@avisbudget.com. Include details of the issue in the email. Xavier

@Budget @goldin_sharon Do not rent from Budget! Customer service staff are very rude. I made a reservation for a moving truck a week ago, but when I arrived, no truck was available. The associate said oh well. I will not give my money to any place that has rude and uncaring people! U-Haul, here I come.

@budget miss if I miss my appointment, I will ensure that budget is responsible for all my losses as this is not acceptable

@FineassAuthor Hello! We apologize that the vehicle was not properly cleaned and you found weed. Please DM the rental/reservation number, name listed, your relationship to the renter and email address, so we can get this documented and reported. ~RG

Tell me why i rented a car from @Budget and found weed under the drivers seat. Mind you, i was traveling with my child to a different state . Told the representative at the rental location and no documentation was made ! This highly negligent and unsafe !

@snappakazoo We apologize for the delay in our response. Our Emergency Roadside Service is always available to assist your operational issues. Please contact them at 1-800-354-2847.

@Budget Good morning. I rented a Tesla in Charlotte NC and guest mode is NOT enabled. Removing much of the advantage of renting a Tesla. Anyway to fix?

@VochoPerron We apologize for the billing issues you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, zip code, details of your experience, and email address for further review. ~SD

@Budget recognized I actually paid for the rental, Budget just ignored me and told me I needed to sort the issue with the collection company, specially in Mexico avoid Budget, they have outdated systems and seem to have this kind of issues very often.

The final deal of the month is here! 👏👏👏 Get up to 25% off your rental. Get booking before it’s over! #Sale #Deal #UpTo25Off #TravelTip

@frapqueen13 Hello Julie! Thank you for reaching out, we apologize for the excessive wait time at the Budget location. Please DM/PM with the Reservation or Rental number, the renter’s name, your relation to the renter if applicable, and your phone number or email address. ~Susan

@Budget if anyone is thinking of using this company I would not bother. If you are booking your holiday with @British_Airways what ever you do, don’t pick budget for your car rental. We have been in queue for 1 hour 45 mins and now the 1 man working has left and not come back

@CoachWillyB Hello, we understand your time is valuable and regret any inconvenience this caused. Please send us a private message with your reservation/rental number, renter's name, relationship to renter (if applicable), and email associated with rental. -Nat

@Budget @Avis beware if your rent from here at CLT airport. 45 minutes waiting in line with probably another 45 minutes to go to get to the counter. Here’s a business tip for the rental car business; you need available rental cars!! HORRIBLE customer experience.

@REDINASEAOFblu1 Hi! We are glad to hear that your issue was resolved. We look forward to renting with you in the future. Have a great day!--Bridget

@Budget Budget did reimburse me for the charge. Thank you. I will continue doing business with you.

Promise us you'll unplug more in the new year. May we suggest a road trip or ten? #ThisAnd #Unplug #Mindfulness #OOO #Travel

@ShadeTreeNJ Hi. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

@Kami @Budget I had a similar incident with budget recently in Tampa. Not open containers but car never cleaned and honestly I don’t think ever checked in as paper work said I drove over 1000 miles in a week which is not possible as drove 3 miles a day

I would love to thank @Budget for renting me a vehicle with THREE OPENED BEER CANS under the driver’s seat. I could quite literally spend the night in jail if I got pulled over due to your negligence and failure to clean the car!!!!

@jeffmunger We apologize for the long wait times you have encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, zip code, details of your experience, and email address for further review. ~SD

Why does take so long to check in to a rental car agency at the airport? Every company sucks. So inefficient @Budget

@mattys_ice_ Hi Matt. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

@Kami @Budget I would like to thank @Budget for charging me $200 in insurance fees when I clearly denied the coverage when I was checking out

@mhechenique Hi there, we’re sorry for the trouble you experienced while booking on our website. Currently, the site is working properly. Were you able to complete your reservation, or do you still need assistance? Please let us know how we can help. – Dee

@Budget why is it that your website gives an error when trying to book a renta? It doesn’t matter what browser I use, I get a message “the site has not properly responded to your request”

@yuuki_attack Hi. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

@Kami @Budget They rented me a truck to drive across country w and upon further review, the wheels weren't connected to the truck. Like when the tow truck lifted it, the wheels stayed on the ground.

@cynthesizers @Kami Hi Nicholas. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

@Kami @Budget Horrible company. I was double charged and called, they said that I needed to email them a receipt, which I guess they don’t automatically email one to you. But I could never get ahold of anyone at the location I rented from to get one. Just ate the charge and won’t be back.

@nopitypolitics @jaronamoMKE @Kami @Avis Hello. Please accept our apologies for this serious matter. For your safety and proper documentation, please return to the nearest rental branch immediately to file a report with our law enforcement liaisons. You may also call 800-352-7900 for immediate assistance. —Will

@jaronamoMKE @Kami @Budget @Avis Did they let you keep the gun? 🤔

@Kami Hello Kami! We apologize for any issues that you encountered with your rental. Please DM with the Reservation or Rental number, the renter’s name, your phone number & email address, and the details of your experience or your issue, so we can help. ~Susan

@ddearing88 @Budget This is the reaction they SHOULD have…

@Kami We apologize for the billing issues you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, zip code, details of your experience, and email address for further review. ~SD

I would also like to thank @budget’s customer service team who 1) didn’t acknowledge their negligence and 2) refuses to send an itemized bill after charging an additional $300 for god knows what.

@cfoye Chris, I’m sorry for the delay and the frustration this has caused. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental. -Nat

@Budget wow. No fast break cars here at Dallas Fort Worth today? They are telling me to get in a line that’s nearly 2 hours long. Been a budget customer for 20 Years. Likely the last time I rent with you guys.

@JackS72235 Hi Jack. Unfortunately for security reasons we would need you to message us directly. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

@JackS72235 Hi Jack. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget

Got hit with a $250 “cleaning fee” from Budget after returning my rental and honestly, the car was cleaner than when I picked it up. I even washed it and cleaned the windows myself. This feels completely unjustified. Can someone from @Budget weigh i ? #CustomerService #RentalCar