Bernardo Castillon

209 posts

Bernardo Castillon

Bernardo Castillon

@bernardoc71

Laid back go-getter happy go lucky entrepreneur. I enjoy meditation, driving my kids to school, walking my dog and drinking Macallan.

Austin, TX شامل ہوئے Mart 2017
52 فالونگ28 فالوورز
Bernardo Castillon
Bernardo Castillon@bernardoc71·
@HEB who came up with the idea of a customer not being able to pay a bottle of wine at the pharmacy? Who is that genius??? I have to make two lines to pay for meds and wine. And your two pimple faced supers are worthless.
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@Lowes your customer service is horrendous. The Austin Central Store never fulfills my orders according to your website advertisement. Rinse and repeat. Rinse and repeat.
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Nico Rodriguez Melo
Nico Rodriguez Melo@NicolasRMelo·
Hi @TeamStubHub I'm asking for your help with Order #630609597. Back in December, I bought 5 tickets for my family to attend the World Cup Round of 16 match in Philadelphia on July 4. Since then, we've planned an entire family trip around this game and have already purchased flights and hotel reservations. Over the past week, I've been told several different versions of what is happening with my tickets: → June 12: The seller didn't have the tickets and I would receive replacement options. → June 15: The seller was fine and my tickets would arrive soon. → June 16: The seller was unresponsive. → June 17: The tickets would arrive by July 1 because of FIFA restrictions. → June 19: The delivery date moved to July 3, and a manager acknowledged the seller's behavior appeared suspicious, but said nothing could be done until the day of the match. I'm honestly scared we're being forced to wait until the very last minute only to find out the tickets aren't coming. Every day that passes leaves my family with fewer options. I'm not asking for special treatment. I'm asking StubHub to help us before we're out of time. @AP @BusinessInsider @EvanStrothers @ScottFriedman3
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@TexasGasService Your customer service is horrible. And there is nothing I can do about it because there is no other Gas Company in my area. You have a monopoly and you have zero incentive to respect your customers.
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Texas Gas Service
Texas Gas Service@TexasGasService·
@bernardoc71 Hi Bernardo Castillon - if you are needing assistance with your account, we would be happy to help you. Please send us your account number or address and a phone number via DM, and we will have a member of our team reach out to you.
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@TexasGasService your monopoly in Austin sadly allows you to not care about your customers. You do not have customer service agents. The ugly part is you know this and you do nothing about it. Yelps gives you a 1.3 rating out of five from 121 customers.
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Flatland Sports🌵♠️
Flatland Sports🌵♠️@flatland_sports·
After hearing every argument from every side this past week, I’ve come to a pretty simple conclusion: Brendan Sorsby broke a rule. He was suspended, appealed through the same legal channels available to every student-athlete, and had that suspension reduced to two games through an injunction. Whether people agree with the ruling or not, he is eligible to play. Texas Tech still hasn’t even indicated whether he’ll start or see the field. That appears to depend entirely on his recovery and progress. With that in mind. Your manufactured outrage at Texas Tech over this is embarrassing. Sorsby placed bets on games he did not play in. He did not alter outcomes. He did not compromise competitive integrity. Yet people are treating this like some unforgivable scandal while routinely giving second chances to athletes accused or convicted of far worse. That disconnect says more about modern sports outrage than it does about Brendan Sorsby and Texas Tech. So yes — I hope he gets healthy. I hope he succeeds. I hope Texas Tech wins a lot of football games. And I hope he has a great NFL career. In short: Y'all can go to Hell. Wreck ’em.
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@CodyC64 Mr. Billions, you are going against integrity and morality. No matter how much money you spend on this, values are more important than wins.
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Cody Campbell
Cody Campbell@CodyC64·
Great post, and this is part is absolutely spot on! “There is a difference between defending the person and defending the mistake. Texas Tech is in an impossible spot. Deep down, they may have hoped the final ruling would remove the decision from their hands. Exhaust every option, support the player, let the process play out, and if he is ruled ineligible, accept it. That is the cleanest outcome for a program trying to balance loyalty, discipline, public pressure, and competitive integrity.”
Nate Longshore@mrlongshore

I understand why people are uncomfortable with the Brendan Sorsby situation. Betting on sports as a college athlete is serious. Betting connected to your own team creates an obvious integrity concern. Nobody has to minimize that. But there is another side to this that college football people should at least be honest enough to acknowledge. When a player becomes part of your program, he becomes part of your football family. That does not mean you excuse everything. It does not mean accountability disappears. It means you do not abandon him the second the situation becomes difficult, public, or uncomfortable. There is a difference between defending the person and defending the mistake. Texas Tech is in an impossible spot. Deep down, they may have hoped the final ruling would remove the decision from their hands. Exhaust every option, support the player, let the process play out, and if he is ruled ineligible, accept it. That is the cleanest outcome for a program trying to balance loyalty, discipline, public pressure, and competitive integrity. But now the court has ruled that he is legally allowed to play. That changes the structure of the decision. If Texas Tech turns its back on him now, what message does that send to every player and family they recruit? That we will fight for you until the pressure gets too loud? That we will call you family when you are producing, but distance ourselves when standing beside you becomes inconvenient? If I were recruiting against Texas Tech and they abandoned him after he was legally cleared to play, I would use that every time. Not because the mistake does not matter, but because trust matters. Families want to know what happens when their son is injured, struggling, accused, embarrassed, or sitting in the middle of a situation nobody wants attached to the program. Accountability and loyalty are not opposites. You can believe justice should be served. You can believe the integrity of the game matters. You can believe gambling violations deserve real consequence. You can also believe that a program should stand by its people through the full process, not just through the easy parts. That is the hard part of family. You do not only fight for your people when the optics are clean. You fight for them through the good and the bad, while still demanding accountability, treatment, discipline, and truth. Texas Tech may not like the position it is in. Most programs would not. But once he is legally allowed to play and remains part of the Red Raider family, abandoning him strictly because of social pressure would send its own message. And that message may be harder to overcome than the controversy itself.

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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@mrlongshore The kid bet on sports!!! His own sport!! His own team!!!!! Hundreds of times!!! Full stop. Don’t pretzel this. A C C O U N T A B I L I T Y!!!!!
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Nate Longshore
Nate Longshore@mrlongshore·
I understand why people are uncomfortable with the Brendan Sorsby situation. Betting on sports as a college athlete is serious. Betting connected to your own team creates an obvious integrity concern. Nobody has to minimize that. But there is another side to this that college football people should at least be honest enough to acknowledge. When a player becomes part of your program, he becomes part of your football family. That does not mean you excuse everything. It does not mean accountability disappears. It means you do not abandon him the second the situation becomes difficult, public, or uncomfortable. There is a difference between defending the person and defending the mistake. Texas Tech is in an impossible spot. Deep down, they may have hoped the final ruling would remove the decision from their hands. Exhaust every option, support the player, let the process play out, and if he is ruled ineligible, accept it. That is the cleanest outcome for a program trying to balance loyalty, discipline, public pressure, and competitive integrity. But now the court has ruled that he is legally allowed to play. That changes the structure of the decision. If Texas Tech turns its back on him now, what message does that send to every player and family they recruit? That we will fight for you until the pressure gets too loud? That we will call you family when you are producing, but distance ourselves when standing beside you becomes inconvenient? If I were recruiting against Texas Tech and they abandoned him after he was legally cleared to play, I would use that every time. Not because the mistake does not matter, but because trust matters. Families want to know what happens when their son is injured, struggling, accused, embarrassed, or sitting in the middle of a situation nobody wants attached to the program. Accountability and loyalty are not opposites. You can believe justice should be served. You can believe the integrity of the game matters. You can believe gambling violations deserve real consequence. You can also believe that a program should stand by its people through the full process, not just through the easy parts. That is the hard part of family. You do not only fight for your people when the optics are clean. You fight for them through the good and the bad, while still demanding accountability, treatment, discipline, and truth. Texas Tech may not like the position it is in. Most programs would not. But once he is legally allowed to play and remains part of the Red Raider family, abandoning him strictly because of social pressure would send its own message. And that message may be harder to overcome than the controversy itself.
Nate Longshore tweet media
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@followgoosehead 49 minutes on the phone and counting. I requested my insurance policy docs on May 29th and I am still waiting. Your customer service can’t be any poorer.
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@cpscentral @Shopify @shop You guys are trying to sell me a warranty for an electric fireplace from Elegant Home. It is very probable that company is a ghost company. @shopify is aware of it but they do not care. Please see the tracking info: From NY to abroad 😂
Bernardo Castillon tweet media
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@ShopifySupport Is this the best you can do? I am informing that it is very likely that one of your business partners is scamming customers that use your platform yet you have no response to that. There is NO way of reaching the merchant, I have told you this before.
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Shopify Support
Shopify Support@ShopifySupport·
Shopify does not directly manage the day to day activities, orders, or fulfillment of stores that use our platform. If you have an issue with an order, we would encourage you to reach out to the merchant directly. However, if you're still having an issue after reaching out or the merchant is not responding, you can also report an issue with an order using the form here - bit.ly/3Yp98Bn.
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@ShopifySupport The lack of professionalism of this company is stupefying. I just can’t believe how nonchalantly you are taking this issues. It is very likely that Elegant Home USA is committing fraud and you are asking me to wait 10 more days, 30 in total for you to take action. @mrsharma
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Shopify Support
Shopify Support@ShopifySupport·
While Shopify does not directly manage the day to day activities, orders, or fulfillment for stores that use our platform, we're always working to ensure that stores on our platform conform to our Acceptable Use Policies (AUP). If you believe a store on our platform is acting against our AUP, you can report an issue with a merchant using the appropriate form here - bit.ly/3Yp98Bn.
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Bernardo Castillon
Bernardo Castillon@bernardoc71·
@Shopify I have 20 reasons to believe I was scammed through you and/or @shop This is just pathetic: 2026-04-02 00:30:42 - Shipment information received 2026-04-16 10:38:44 - Departed from AIRPORT of Warehouse USA 5678 Distribution Ave, NY 10001 In 20 days nothing has happened.
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