Rebecca Maxwell

@GWRHelp I have an advance single for 13.46 Liskeard to Reading today - can I get an earlier train?

@AsdaServiceTeam I’ve tried three different cards to pay for my online shop and all have come up as payment failed - there’s money in the account, so is there an issue with the app?

@asda I’ve tried three different cards to pay for my online shopping and all have come up with problems - is there a problem with your website?

@SimonCalder Hi Simon! Our Cathay Pacific flight TPE-NRT is delayed +3 hours. Are we entitled for any compensation? I fear not! Thank you!

@SuperAirJet Hi, I need help with payment of a booking but no one is responding to my what’s app. Please can you help? Thanks

@ThaiAirways My elderly in-laws are flying with you and staying 7 wks in Thailand visiting my brother-in-law. They find the Thai visa process v cumbersome (we’re also abroad so can’t help them). Will they be allowed to board as they can extend in Chiang Mai & we can help them?

@HealthHarmonie I’ve been sent an appointment for my annual eye check up but I’m actually out of the country until further notice. Do you have an email address I can contact someone on? My appointment is in Wokingham.

@nsandihelp Hi Christine, that’s really helpful, thank you I will give someone a call over the next few days.

@Meander_maxwell In that case, Rebecca. I'd advise calling our helpline on +44 1772 329880, and an agent can help you over the phone. When you call us, please ask the virtual assistant to speak to someone, you will then be transferred to an agent. Christine

@nsandihelp currently abroad & will be for a long time.I tried to access my a/c but needed a security call. The website was v slow & crashed as the call was coming in & I didn’t get the confirmation code I needed. I’m reluctant to try again in case I get locked out. Please help

@Morrisons @GeteinBiotech I’ve sent you a message via Facebook

@Meander_maxwell @GeteinBiotech Hi Rebecca, apologies we are unable to assist without it being on a DM. Do you have the ability to contact us via facebook. -Dave

@Morrisons bought some @GeteinBiotech LFTs earlier this week, have struggled to get results on them and opened one up to find that the paper seems to be missing in the middle

@Morrisons @GeteinBiotech Hi Dave, I’m unable to send a DM to you, see below pictures

@Meander_maxwell @GeteinBiotech Hi Rebecca, sorry to hear that. Please DM us with your tweet along with the barcode, pic of your receipt and My Morrisons card number so the team can assist. -Dave

@DecathlonUKCS Thanks, I have done that

@Meander_maxwell Hello Rebecca, thank you for your Tweet! Can you kindly DM @DecathlonUKCS your order number please and we will look further into it, Thank you, the Decathlon Team

@DecathlonUKCS Why do your orders take so long? I placed one 8 days ago, expected delivery at the time was today, I’ve checked and the order isn’t even in preparation yet! Please help

@Helwig832 @mikewiow @Eurostar Same!

@mikewiow @Eurostar I knew I should have come straight to Twitter! I got the same email and am also unable to get in to manage my booking.

@Eurostar got this email purporting to be from you, from e.eurostar.com - is that genuine? When we click the link, we get an error. #confused Please explain!?

@BBCBabs_michel Toilet museum in Delhi!

Twitter fam quick question 🙋‍♀️

@JohnLewisRetail shocking customer service tonight. Called 20 mins prior to slot closing to say they’re not coming 2nite.Called & next available slot is next Weds. leaving me without a cooker for ANOTHER week.Guy just reading from script with no empathy or solution. #livid

@Paulgriff41 @SimonCalder Now they’ve done a ridiculous u-turn. Has caused lots of stress for my in their 80s in-laws who are flying this week.

@SimonCalder Are you aware of the newly imposed restrictions to enter Thailand Simon? They’re being brought in tomorrow and no unvaccinated allowed entry. Mass last minute cancellations inevitable.

Covid/China. Pre-departure tests are mandatory from mainland China to the UK. Arrivals at London Heathrow are now invited to take a PCR test at the airport after touchdown. Participation is voluntary. Anyone who tests positive need not self-isolate. More🔽 independent.co.uk/travel/news-an…

@GWRHelp Hi Kyle, trains were running along this stretch this morning so no sign of said engineering works? When will they be complete?

@Meander_maxwell Good morning Rebecca, this level crossing has been locked due to engineering works, and will be unlocked when engineering works have been completed - Kyle

@GWRHelp Any chance you could get Level Xing (Theale/Southcote) unlocked? Lots of disappointed people wanting to get to Theale Lakes this morning!