Amazon Help

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Amazon Help

Amazon Help

@AmazonHelp

We answer support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska / العربية

Joined Ekim 2009
77 Following551.5K Followers
Amazon Help
Amazon Help@AmazonHelp·
ご迷惑をおかけしておりますことを重ねてお詫び申し上げます。 大変心苦しいのですが、SNSではセキュリティ上の理由から詳細を確認してのご案内が行えませんことを何卒ご容赦ください。 問題が解決しない場合やご不明点がある場合には、以下リンクよりカスタマーサービスへのお問い合わせをご検討くださいますようお願い申し上げます。 amzn.to/427EEpP 長岡
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Yukarhythm
Yukarhythm@Yukarhythm·
@AmazonHelp ご連絡わざわざありがとうございます。ですが、まだ未着の配達品が残っていますし、このまわりくどいやり取りにも不安と不信感が募るばかりです。いち消費者として選択の自由がありますので、こちらの対応を含めた上で、今後の利用を検討させていただきたいと思います。
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Yukarhythm
Yukarhythm@Yukarhythm·
Amazonの新しい配送業者、怖すぎる。全然知らない人の表札出てるとこ、しかもどう見ても空き家に平気で置き配していった。だいたい置き配希望してないし。恐ろしすぎて定期購入を続けられないよ。
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Amazon Help
Amazon Help@AmazonHelp·
@Surendra_Always We'd like to help you with this. Please reach out to our team via: amzn.to/4dIMo8W, and we'll do our best to assist. Please be informed that the link mentioned will stay active for 1 hour. -Tanmaya
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Konchada Surendra
Konchada Surendra@Surendra_Always·
@AmazonHelp @AmazonHelp I would like to return the product and do not wish to opt for a replacement. Instead, I prefer to purchase a different, better-quality product. Please help me arrange a return, as this option is not available in the support section.
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Konchada Surendra
Konchada Surendra@Surendra_Always·
@amazonIN @AmazonHelp The product I received is not working, and there is no option in your support to return it. Additionally, there is no way to contact an agent or request a callback. Please resolve this at the earliest. Order Number: 402-1675878-7798719
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Amazon Help
Amazon Help@AmazonHelp·
@pankajaroraofc Apologies for the issue you've had with the delivery of your order. Kindly connect and report the issue to our Amazon Shipping support team here: amzn.to/4dOzaYq. Our team will assist you further. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Fasi
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Pankaj Arora
Pankaj Arora@pankajaroraofc·
@ShiprocketIndia @amazonIN Guys what is going on? No one is attempting delivery and my shipment is being marked 'Failed' third time in 3 days. What's wrong with your processes?
Pankaj Arora tweet mediaPankaj Arora tweet media
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Amazon Help
Amazon Help@AmazonHelp·
@ej3AvEahi231621 失礼いたします。Amazonです。配送についてご迷惑をおかけしております。 配送業者Amazonの対応に問題があった場合は、カスタマーサービスにて詳細を確認させていただければと存じます。 お手数をおかけし恐れ入りますが、以下リンクよりご連絡いただけますでしょうか。 amzn.to/4dPvKV9 -河口
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せいれーん/お得!気になる!を集める人
Amazon商品、ちゃんと届けて欲しいな…。 在宅してて ・対面にしてるのに隣の家に勝手に置き配 ・「配達を試みました」って表示出て、荷物持ち帰りにされ、翌日しか再配達ない ピンポン鳴らなかったし、モニターの録画もないし、誰も来てない 困るなぁ…
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Amazon Help
Amazon Help@AmazonHelp·
@Shivank58554472 We understand your disappointment. Please connect with our team via chat here: amzn.to/4cpHprf, and will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Idrees
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Shivank Tripathi
Shivank Tripathi@Shivank58554472·
@amazon no refunds has been credited also Bank customer care deneind any refund is it being fraud. Attaching both screenshots also for reference.@aajtak @abp
Shivank Tripathi tweet mediaShivank Tripathi tweet media
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Amazon Help
Amazon Help@AmazonHelp·
Amazon公式です。ご不便をおかけしております。 もし注文履歴(amzn.to/1hzosDt)に記載のお届け予定日内の場合はお届け予定日に到着するよう努めておりますため、お心待ちのところ大変恐縮ですが、進捗があり次第メール( amzn.to/1C8sX37 )でご案内いたします。今しばらくお待ちいただけますと幸いです。- 田中
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まひろ💻
まひろ💻@leslie198025·
Amazonさぁ…まじ発送おっそい 注文したの金曜日やで? もうすぐ1週間経つんだけど? どないなってんねん
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Amazon Help
Amazon Help@AmazonHelp·
@nilaypandey_ We would request you to reach out to our team through this link: amzn.to/3Q2wL2r, and we will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Swagata
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Nilay Pandey
Nilay Pandey@nilaypandey_·
@AmazonHelp Your support team keeps giving incoherent answer and is of no help. Delivery status is unclear and i do not know what to do at this moment
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Nilay Pandey
Nilay Pandey@nilaypandey_·
@amazon @amazonIN your delivery services in the area have become pathetic. Delivery partners often mark incorrect statuses like delivery rejected on orders which were not even attempted to be delivered. Facing the same issue from multiple times
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Amazon Help
Amazon Help@AmazonHelp·
X being a social platform, we don't have access to your Amazon account here. Please be informed the link doesn't redirect you to our support team but to our team which addresses all queries raised on Social platform. Kindly connect with our team using the link provided earlier for further assistance. -Tanmaya
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RIYA SINGH
RIYA SINGH@RIYASIN69714936·
@AmazonHelp I am facing a refund issue for ₹1399 since the last 15 days. . I have also filed a complaint on National Consumer Helpline (Docket: 9112177). Please resolve this immediately.
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Amazon Help
Amazon Help@AmazonHelp·
We understand you have already connected with our team via chat. However, as informed earlier we'd not be able to check details here to take any necessary actions on your account/order here. Our team can assist via chat/emails only. Kindly connect with our team via chat through link here: amzn.to/47Ynf6v, our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Fasi
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Shiva Srivastava
Shiva Srivastava@ShivaSr48714577·
@AmazonHelp @AmazonHelp I have already contacted your chat support multiple times but my issue is still unresolved. I have also filed a complaint with NCH (Docket No: 9112541). Please process my refund immediately.
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Shiva Srivastava
Shiva Srivastava@ShivaSr48714577·
@AmazonHelp I returned correct items for Order ID 2323.3563, but refund is being denied with a false claim item mismatch. I’ve already contacted the delivery partner multiple times. This is unacceptable process my refund immediately. Also, stop assigning this courier delhiveries
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Amazon Help
Amazon Help@AmazonHelp·
Hey there! Amazon Prime is a subscription that offers shipping, shopping and entertainment, and it includes Prime Video. Prime Video is also a stand alone streaming service. You don't need a Prime subscription to use Prime Video. You can find out more here: amzn.to/3OhXeIL. We hope this helps and if you have any questions, be sure to let us know. -Chloe
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diyana
diyana@NanaSizuka·
is there any diffrences between prime original n prime video? never subscribe prime before🥹did they provide good marketing? i really hope they do with eunjin n kangjoon drama.i need lot of contents from them
Ahn Eun Jin Philippines@ahneunjinph

a love other than yours — a prime original starring: seo kangjun, ahn eun-jin, lee joo ahn, and jo aram. excited to see this cast together—this looks like a story full of love, emotions, and unexpected connections. 💙 PHOTO BY: @GiaAllana #AhnEunJin #안은진

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Amazon Help
Amazon Help@AmazonHelp·
@ashindo Kindly fill the details using the registered account for further assistance on this issue. -Devasena
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Amazon Help
Amazon Help@AmazonHelp·
配達時について引き続きご不快の念をおかけしております。 問題について、以前よりカスタマーサービスの担当者にお問い合わせいただいているにもかかわらず、問題が継続している状況でお間違いないでしょうか。 その場合には改めてサポートさせていただきたく、お手数ですが以下「メッセージで返信」ボタンより、DMにてご連絡いただけないでしょうか。 DMでは改めて詳細の記載は不要です。 注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。 -鈴本
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OLぴょんまる
OLぴょんまる@pyonmarurum·
@AmazonHelp 結局こっちが正して欲しいってことをしっかり伝えているのに、同じことを何度も繰り返され、挙げ句の果てに今回のような配達方法にはあまりにもがっかりします。 いい加減なんとかしてください。
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OLぴょんまる
OLぴょんまる@pyonmarurum·
マジでAmazonのクレーマーになるんじゃないかってくらい毎回Amazonの配達に不満あるんだけど、今回も勝手に置き配された。 しかも宅配BOXじゃなくて無理やりポストに入れられた状態+普通に盗まれるやつなんだけど…。 中身は無事だったからまだいいんだけどこれギフト用で購入したアイテムなのに…。
OLぴょんまる tweet media
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VIGNESH .N
VIGNESH .N@VIGNESH2354·
Ordered orient but Wrong product received havells. Return already requested, but pickup is being delayed repeatedly(1 week). Support is not providing any proper resolution and keeps saying they will escalate. This is very disappointing, should I stop buying @AmazonHelp
VIGNESH .N tweet mediaVIGNESH .N tweet media
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Amazon Help
Amazon Help@AmazonHelp·
We get your concern. Please be informed, once the order is picked up, it will take 13 days for the item to be returned to the warehouse and subsequent initiation of the refund. We request you to kindly refer to this link here: amzn.to/4crCRAP for more information. Appreciate your patience. -Venu
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I'mDigvijay
I'mDigvijay@TDigbijoy·
Worst experience with @amazonIN . I have returned a delivered parcel 5 days ago, till now no refund has been credited in my account. I tried to contact @AmazonHelp but got no options.
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Amazon Help
Amazon Help@AmazonHelp·
@northernstone29 失礼いたします。Amazonです。ご迷惑をおかけしております。 カスタマーサービスにて状況を確認させていただければと存じます。 お手数をおかけし恐れ入りますが、以下のURLよりお問い合わせいただけますでしょうか。 amzn.to/4sEdD8u -河口
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T.M
T.M@northernstone29·
Amazon再配達依頼してんのにできませんでしたとかクソやろ
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Amazon Help
Amazon Help@AmazonHelp·
We would request you to reach out to our team through this link: amzn.to/4mvgS0t, and we will assist you further. Please be informed that the link mentioned will stay active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swagata
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Antashar Rashid
Antashar Rashid@AntasharR41129·
@AmazonHelp sir why you don't want to understand. I have done everything's. also 2 times I have called your support team they are not helpful don't force me to complaint i am giving you my tracking no please help me =368399743121
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Antashar Rashid
Antashar Rashid@AntasharR41129·
“I’m a loyal Amazon customer, but I’m extremely dissatisfied. My order from April 5th was marked as delivered on April 11th, but I never received it. I checked everywhere. Please help me get my product ASAP and take action against this mistake.” @amazonIN @amazon @AmazonHelp
Antashar Rashid tweet media
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Amazon Help
Amazon Help@AmazonHelp·
@VIGNESH2354 We understand your disappointment. We'd like to take a closer look at this. Kindly connect with our team via chat through link here: amzn.to/4svBNBT, our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Fasi
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Amazon Help
Amazon Help@AmazonHelp·
@Reddys01221981 We're sorry for the issue with the installation. We'd like to check this. Please connect with our team via chat here: amzn.to/4ccUi9x, and will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Idrees
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Reddy's
Reddy's@Reddys01221981·
@IndiaHaier @amazon @amazonIN Again, I contacted the team, and they mentioned that they would share the contact details of the installation team. I would like to understand whether the coordination is supposed to be handled by the customer or by Haier. This experience has been quite disappointing.@IndiaHaier
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Reddy's
Reddy's@Reddys01221981·
We purchased a Haier side-by-side refrigerator from Amazon, which was delivered on 10th April. The installation is supposed to be handled by the Haier team, but we have not received any update so far. It has been almost 6 days, and no one has contacted regarding the installation.
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