Amazon Help

@Skumar_654 As informed earlier kindly get in touch with our Specialist team using the link provided earlier for any further updates this case, as we being on social platform do not have access to your account/personal details to help you over X directly. - Waseem

Invoice, listing & support confirmed “Pack of 12” Qty 3 = 36 notebooks. But Amazon Fresh delivered only 3 notebooks and now offering ₹150 refund. I want remaining 33 notebooks,not refund. Please review this seriously. @AmazonHelp @amazonIN Jeff founded Amazon for customer trust

@walterXfletcher @amazon @walterXfletcher Hey there! Thanks for reaching out. Each seller sets their own prices. You can learn more about ordering from a third-party seller here: amzn.to/4ush2sB. Please let us know if we can assist further. -Sara

I don't understand @amazon's "/ count" math and it's bugging me. I even created a spreadsheet. What am I missing?

@Himansh30238957 Hello! We're sorry to see you go. To learn how to cancel your membership, please visit here: amzn.to/4v4OEfY. We hope this helps, and if we can assist you with anything in the future, please let us know. -Rhonda

How do i cancel @PrimeVideo subscription

Bonjour, nous sommes désolés que votre colis ne soit pas encore livré et vous prions de nous en excuser. Des retards imprévus peuvent survenir dans de rares cas, nous vous vous invitons à consulter la page ci-après pour vérifier les options qui s'offrent à vous : amzn.to/458Ey2e. Merci. -Aziz

@AmazonHelp bonjour, quel est l’intérêt de payer l’abonnement Prime pour au final avoir la livraison plus tard que sans ? Normalement ma commande devait arriver aujourd’hui mais elle est retardé pour après le 26 mai.

@DMcFar92 Hello. Thanks for bringing this to our notice. We're here to assist you. To check your refund status and refund processing times, please visit amzn.to/3XiPWFD. -Ahmed

@AmazonHelp Have an issue with a return under my parent's account. the item returned shows that it was received on May 7th, but the refund page shows - Return still in transit: Your refund is delayed as the return is still under processing. Verified UPS tracking shows delivered

Hello! We understand your concern regarding the delivery at the end of the day. However, we do deliver in most areas until 10:00 PM. More information about deliveries from Amazon Logistics can be found here: amzn.to/49gTdvk. We appreciate your patience while we work to deliver your order. -Christie

@AmazonHelp I think now an estimated delivery time of my coffee capsules ordered from @NespressoUK of 9.15 PM is pushing the definition of next day delivery 🙄

@iglooant @AmazonUK @iglooant Hello! Thank you for reaching out and sharing your experience with us, and we'd be happy to look further into this with you. Without sharing personal or account details, please DM us. We'd like to escalate your concern for further review. -Rhonda twitter.com/messages/compo…

@AmazonUK why the discrepancy between these prices..? :-/

We understand your concern. As the link provided earlier was active for one hour and is now expired, kindly reach out to our team via the new link given here: amzn.to/4a7bhIC, we will help you further on the issue. Please be informed that the link mentioned will stay active for 1 hour. -Salwa

@AmazonHelp I have been awaiting response quite from 3 days. Could you please exchange my product at the earliest??

@AmazonHelp Ordered item with tracking ID 369411039628, item is delivered with less quantity and seems used one. From morning I am chasing customer care no resolution till now

@a0iura ご返信いただきありがとうございます。この度は当初の予定通りに商品をお届けできず、申し訳ありませんでした。 ご投稿いただいた内容はご利用者様からのお声といたしましてご意見拝受させていただき、サービスの改善に努めてまいります。 -中島

@AmazonHelp 購入時の日程から変更があった場合にはユーザーに即通知するように要望として上げといて下さい

Amazonで23日到着予定の物を買ったけど23日届かず、履歴見たらいつの間にか24日に変更になってた。変わるのは仕方ないとして、変わったタイミングでメールくらいしてくれ。明日は出かけていないんよ。

@DOllPAINLY أهلا بك، نعتذر لمواجهتك مشكلة في عملية الارجاع. يمكنك التواصل مع فريق خدمة العملاء من خلال الرابط التالي: amzn.to/KSAContactUs ، إذا كنت تستخدم التطبيق، فقم بالضغط على القائمة (≡) ستجد بأسفل الصفحة خيار "خدمة العملاء"، أثناء التواصل، يمكنك اختيار الموضوع الأقرب للمشكلة ثم الضغط على (أنا بحاجة إلى مزيد من المساعدة) بالأسفل ثم الضغط على طريقى التواصل المفضلة لكم ليتم توصيلك بفريق الدعم. - أية

لين متى المرمطه؟ صارلكم فوق الإسبوع وللحين م تحركون والحين تأجلون التاريخ!! @amazon @MCgovSA @spokesman_mc

@FILM_FORUM1 We understand your concern. Kindly wait for the time frame mentioned in the app for any further updates in this regard. - Waseem

@The_JuanSanchez Hi. We're here to help. To clarify, where was the message your asking about in what pretext? Please let us know in DM if possible, using the link at the end. -Ruby twitter.com/messages/compo…

@Amazon what is this "ways to buy" shite? (Other than a sneaky new way to charge customers more on top of their Prime subscription...)

@SoyAbAk93707244 @SoyAbAk93707244 Kindly reach out to our support team by accessing this link: amzn.to/3JT9ckz, our team will redirect you to our Specialist team for further assistance. -Swathi

@AmazonHelp Regarding order 403-2569497-5173944: Your Senior Escalation team (Drishty) promised a refund if pickup failed on May 23rd. Pickup failed again. I am not scheduling more pickups. Attaching proof of commitment. Please process the refund immediately."

@AmazonHelp Order 403-2569497-5173944 refund pending since May 14 Despite promises by your senior team on May 23, no pickup done. This is clear harassment & service failure. I ve already filed an NCH grievance (ID 9366055). If not resolved immediately, I'll move to Consumer Court

@anudipsamui We get your concern. Kindly connect with our team via chat here : amzn.to/4du1Wgo, and our team will help you further. Please be informed that the link mentioned will stay active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. - Waseem

@AmazonHelp Please shut down Amazon in Kharghar, Navi Mumbai cause u r not able to deliver cardboard boxes cause ur delivery agent can't carry them on his bike! Wht bullshit company u hv become Amazon...this product was returned 5 times by ur delivery agent without delivering !

@SagnikB07 We'd like to escalate this issue. Please reach out to us via Direct Message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Swagata twitter.com/messages/compo…

@AmazonHelp @amazon No use uor customer support is utter waste. I hv given up. No purchase frm Amazon anymore. Thanks for wasting my time

@amazon Had a very bad experience buying this product. After purchase found out 2 parts were missing. Requested a replacement but still haven’t got any response.

@HernanBossi Hola, será un placer asistirte. Por favor envíanos todos los detalles de tu consulta por mensaje privado. -Sara twitter.com/messages/compo…

Necesito ayuda con mi cuenta amazon y no puedo llamar x teléfono @AmazonAyuda

@FILM_FORUM1 We're sorry to learn that tracking shows delivered, but you haven't received the order. As you have already raised a query request you to wait for resolution date given on app. If you have any further concerns please reach out to us via DM using the 'Send us a Private Message' option below, without including any personal or account information. We'll do our best to assist you in this regard. - Waseem

@amazonIN @amazon @AmazonHelp @awscloud I ordered a product on ur app a while ago and till now I HAVEN'T RECEIVED the product while it shows I have recieved it. Can u plz resolve this as I have already paid for the product. So kindly resolve this problem.

We are sorry about your issue with the product received. This isn't the experience we want for you. Let us escalate this and get to the bottom of it. Please DM us using the "Send us a private message" option without sharing your order or account specifics, and we will do our best to assist. Appreciate your patience. -Salwa

@OnePlus_Support @AmazonHelp Amazon asked for OnePlus confirmation, while both parties keep redirecting me to each other. Extremely disappointed for a ₹40K device. Need urgent resolution.

Purchased a OnePlus 13R on 11 May, & since Day 1 facing camera lag/sluggishness. Service center diagnostic even detected “Camera being sluggish”, yet no resolution was provided. @OnePlus_Support @AmazonHelp #OnePlus13R #OnePlus #AmazonIndia #CustomerService #ConsumerRights

@nitzhia_gue @amazonmex @amazon @Apple @nitzhia_gue Hola, lamentamos lo sucedido con tu pedido. Envíanos por favor por mensaje privado la fecha en la que figura como entregada la devolución. Recuerda no compartir información confidencial. -Sara twitter.com/messages/compo…

@amazonmex @amazon compré un AirPods marca @Apple condición nuevos en tienda de @Apple y llegó unos audífonos genéricos, solicito su apoyo para resolución a mi devolución que no he tenido respuesta, desde el 30 de abril que se retornó lo que recibí (audífonos genéricos)