Live Support Agent // Beth

@AH2003 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp @amazon @AmazonKSA I apply all these conditions, and the cash on Delivery payment is still not working, it looks like someone who understands who understands me 🫩

@Fabulous_2Me Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp I won't let me send a message to you.

@AmazonHelp You sent me the wrong item. I've been trying to contact someone for almost an hour. I'm stuck in a stupid AI bot loop. Why don't you have "sent wrong item" as an option? So incredibly frustrating.

@kevinprice22 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp why advertise something as arriving same day (and therefore purchased over and above cheaper options) then fail to deliver (a much needed item) and say it will be with me in 3 days. THEN DON’T ADVERTISE IT AS SAME DAY!!!!

@trying_2_Liv3 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@amazon craziness absolutely insane. Another package came just now I paid $50 for this damn case of food item and your workers sent me literally one individual package from a 12 count case. I definitely can't win today with Amazon workers. Shit, they are not stealing from some rich prick I'm as poor as they come. The money I spend on Amazon is all the money I have to spend. Again your ai customer service is crazy it is slow and keeps sending me to a rep who now just gets disconnected when they ask for photos to be uploaded. Maybe add the photo upload option into the chat as a feature so we don't get disconnected 4 or 5 times.

@1969camaro1969 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Hey @amazon I don’t need your third-party delivery service guy speeding down my driveway, smoking dope while my and the neighbors kids are out riding their bikes. The package isn’t worth it if he runs over one of them-!!!!

@saammster Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp i dont want to return something that has hair on it or has been used knowing it could go to another person because it went to me

hey @amazon why would you send me a dirty package of hair curlers that have literal hair on them

@SamuelSThorp Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp I have uninstalled and reinstalled the app. Found my place in my book and within two page turns it's crashed again.

Seems @AmazonKindle aren't just bricking their old devices needlessly but the mobile app is crashing repeatedly. Tiresome

@itsSparticus Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Hi @AmazonUK another package of mine delivered to the wrong address and I'm also unable to leave a bad review on the app. What is going on? This is not my house ffs

@johnnythediver Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp very frustrating trying to get a replacement kids tablet . Even the customer service number given didn’t work. Please we just want a replacement

@MsCreepyLee Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@MAGA_X_Times @LibOrNormal @amazon what is wrong with you hiring the most violent people??!!!

Rathdrum, Idaho on 8 April an Amazon delivery driver snatches up his Customer’s dog (Rocky) by the scruff of the neck and body slams the poor dog to the ground leaving the Hickey family with a $10 K vet bill to repair Rockies broken ankle and dislocated hip, no word was given on the employment status of the driver.

@mmi_music Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@EmmelineWyndham @AmazonHelp They don’t knock the door . They chuck parcels over fences & gates .

What's with @AmazonUK just leaving stuff outside your front door? Can't you guys at least KNOCK?

@beardymoss Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Hey @AmazonHelp if I cancel my prime membership do I get the money back for the months I won't use.

@aliceesolsen Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Can we just say that leaving a parcel behind a bin is NOT handing it to a person…I’ve been in ALL day, no one knocked, happens far more than it should @AmazonUK

@PedroT70 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonUK your automated chat box on your website is not helpful, for whatever reason i still cannot seem to initiate a phone call from you to discuss an order. Yoi make the whole process frustrating when things go wrong. Contact me asap please.

@M11824M Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@EmmelineWyndham @AmazonUK I've had so many parcels go missing because of this. I also live in town where there is huge foot traffic so its so beyond stupid to do

@Aboshelby001 مرحباً! لقد اطلعنا على رسالتك ونرغب في مساعدتك. إذا أمكنك متابعتنا وإرسال رقم هاتف يمكن التواصل معك من خلال الرسائل الخاصة، فسيتواصل معك فريقنا وسنبقيك على اطلاع دائم. شكراً لك.

@AmazonHelp حصلت شحنه بالخطا واضله عند باب البيت ماهو انا اللي طلبتها

@zeba1173990 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonHelp My grievance is not resolved. Please share your customer care contact numbers.

@amazonIN @AmazonHelp I ordered a book from Amazon on 31.03.2026 and payment was already made. Now the status is shown as delivered but I have not received it till date. I raised query regarding order 404-4927508-0749109 but no resolution. #amazonfraud #CustomerComplaint

@HeatherTomli Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

Hey @amazonuk, please give me a refund for all the many kindle books I've purchased from you in past 15 years, as you intend to prevent me accessing them soon. @amazon

@GuineaPigMummy Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonUK do you want to tell me why am always on late deliveries its absolutely ridiculous

@thesidekick1969 Hi! We've seen your message and want to help. If you can follow us and send over a reachable phone number via DM, our team will get on it and keep you updated. Thank you

@AmazonUK why is it impossible to track my order properly. Why is yr A1 system beyond useless