@Jami_Rae Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^DK twitter.com/messages/compoโฆ
@USPSHelp I have a question about a package I dropped off yesterday. I think I reprinted the same label from my Shopify instead of buying a new one. ๐ณ I donโt know what will happen to it, if I can retrieve it before it moves. I donโt want it to get lost. Can you help?
@Jami_Rae Thanks for the update! Without providing any personal details, please reach out to us via DM. We'll be standing by to assist! -Hailey twitter.com/messages/compoโฆ
@amazon I cannot believe Iโm coming on here for thisโฆbut, I ordered a 36 count box of @reeses for Easter and it was open and there are only 34 in the box. ๐คจ The item says not eligible for return, but I donโt want an opened box with items missing. ๐ How do I get this fixed?? ๐
@AmazonHelp I donโt understand. Thatโs the same thing you sent before and it still says that itโs not eligible. Is there another way that you can help?
@Jami_Rae@Jami_Rae Thanks for your reply. Please contact us here: amzn.to/NAContactUs. Keep us posted, we want to make sure this is resolved for you. -Leigh
@Jami_Rae Hello! We're sorry to hear about your order. You can find more information about items that can't be returned here: amzn.to/4lpY1Db. We'd like to look into this, please contact us here: amzn.to/NAContactUs. Let us know if you have any other questions. -Leigh
I literally watched the vehicle on the map yesterday drive all around my neighborhood, then go back to the facility (assuming thatโs what it is, since it usually ends up there every night). ๐ฉ I knowโฆnothing @UPS can doโฆI just have to wait. But this is getting ridiculous. โน๏ธ
Yet another day (10 days so far for 1 package) of playing the โmy packages are loaded on the @UPS vehicle, out for delivery, I wonder if theyโll come today?โ game! ๐ Itโs not the fact that theyโre late. Itโs them telling me EVERY SINGLE DAY that theyโre going to arrive that day!
@Jami_Rae Hello, Jami. If you still need additional support with your shipment, we are here to help and take a closer look at it! Feel free to send us a DM with your name, tracking number, full address, phone number, and email. -Luis twitter.com/messages/compoโฆ
@UPS I get it, we got some snow. I expected delays. But I had a package supposed to come 01/04 that has now said loaded on vehicle/out for delivery for a week and each day says itโs delayed to the next business day. Can yโall be realistic and stop saying this EVERY single day?!๐
@USPS I have a package that hasnโt moved since 12/15. It says it was in KC, KS which is almost to my location. I contacted the seller and they are not doing anything about it. What can I do? Can I send you the tracking #?? ๐ญ
Sooo, from the posts Iโm reading, we all have multiple @UPS packages that say loaded on vehicle/out for delivery for a week or more and they never arrive and say the same thing every day?! ๐ณ And nobody is getting any response from UPS CS?? ๐ฅด Okโฆ ๐
Iโm over here each day, expecting THAT day to be the one, only to get an update at 7-8pm saying, โnever mind, just kidding.โ ๐๐๐ Iโm a bit annoyed at this point. ๐ฉ
โSigned, a customer who isnโt trying to be insensitive, but just wants realistic updates on what to expect. ๐ฌ
10+ years as a @Verizon customer and I donโt think Iโve EVER had to send a text on โsatelliteโ until today. ๐ This is extremely frustratingโฆ ๐ค
@hudabeauty Hey there! Is it normal to not receive an email notification for an order off your website? ๐ค Iโm not too concerned because I took a screenshot of the order # and checked the status, and my info. shows up. But I was wondering if I should receive something in my email inbox? ๐
@Jami_Rae Hi there! We know this is frustrating and would be happy to take a closer look at this for you. When you can, please send us a DM with your full name, email, phone number, and the order information so we can take a peek! Thanks! ๐
@ultabeauty I received a couple @MACcosmetics Glow Play Cushiony blushes and Iโd like to share a video with you to get your thoughts. One is perfect and one looks like it might be used. ๐ Can I send it via DM? Let me know. Thanks!
@Jami_Rae Hi, Jami. We're sorry to hear how your order arrived, and we can understand how this is upsetting. When you have a moment, please send us a DM with your full name, email address, phone number, and order number so we can look into this further. Thank you!