Jess Sweetenham

@Uber are you kidding me? No refund for a £75 order that never arrives?

@FreePeople HELLLOOOOOO - are you ever going to help?

@FreePeople I have been to 3 drop off points and none of them accept the qr code you’ve sent me, I need a label which you haven’t sent me - I can send anything back!! So useless

@FedExHelpEU Done - please can you come back to me asap?

@JessSweetenham Hello @JessSweetenham. Thank you for getting in touch with us. Could you please send us a DM so we may assist you? Thank you, Cláudia.

@FedExHelpEU I’m trying to get a package redelivered on a day that I’m in - but you won’t give me the option, please help, your system is so bad.

Hellllooooo

@1903Lounge your toilets were disgusting - quite appalled considering the cost of the lounge

@VirginAtlantic you need to train your staff better. The person on check out didn’t have a clue what they were doing. We were upgrading and it took 45 minutes of us just standing waiting for him to figure it out. Not good enough, nor premium at all.

@VirginAtlantic you need to train your staff better. The person on check out didn’t have a clue what they were doing. We were upgrading and it took 45 minutes of us just standing waiting for him to figure it out. Not good enough, nor premium at all. Very disappointed

Look at how @edballs & @kategarraway treat @zarahsultana. So hostile.

@Lowkey0nline @gmpolice you’re absolutely disgusting. Sort your shit out. This is so outrageously uncontrolled. Train your staff and hire better people. Disgusting, all of these officers should be fired.

Police officer attacks what appears to be two Muslim brothers in front of their own mother at Greater Manchester Airport.

@thetrainline are you actually joking? So I buy a ticket that on your app doesn’t say ANYWHERE about specific trains and I’ve had to pay double now for the same ticket. Fucking useless company. I want a refund

@AvantiWestCoast once again your services are beyond a joke. Cancellation after cancellation. RUDE staff, overcrowded trains. What the fuck am I paying so much for here?

@AvantiWestCoast absolutely useless - I could run a train service better. You’ve put 3 train loads into 1 on a 9 coach train. It’s already ludicrously expensive and now you’re paying to get abuse and sit on the floor. IDIOTS.

@monzo the worst bank; had to report to the financial ombudsman for your horrific customer service and your inability to be a responsible bank.

@EE your customer service is absolutely shocking. You’ve cancelled my direct debits, continually ask me to pay far more than I seem to have agreed to and you never answer your phones. As a loyal customer who has never had a late payment until this fuck up, I am appalled.

@PragueAirport your airport is absolutely terrible, your staff on the gate of the 18:30 flight to Manchester today were so abhorrently rude - they shouted at us and then screamed down the hallway. Absolute shambles and you should be ashamed of how awful your staff were.

@gmpolice good use of emergency lights…

This is Dewmini. She was stolen from her herd when she was a baby. Each time she cried for her mother she was beaten. Every time she cried to go home she was stabbed by bullhook. She still says she doesnt want to go in perahera #PeraheraWithoutElephants to end her suffering

The @metpoliceuk is so far from fit for purpose it’s terrifying. The heavy-handed and totally disproportionate treatment this woman received (in front of her distressed and bewildered young son) was for suspected bus fare evasion, to the tune of £1.75 1/2