FASTag NETC

@_sagar_casm Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

🚨 SCAM at TALEGAON TOLL PLAZA (Mumbai-Pune Expressway) They said my FASTag was "blacklisted" → forced ₹640 Gpay Same FASTag worked fine at Khalapur minutes later! 🤬 This is FRAUD. Demanding refund & action. @IRBInfraDevLtd @MSRDC_Official @MORTHIndia #FastagScam

@parth_arian We kindly request you to contact your issuing bank for further assistance regarding this matter.

@ICICIBank @ICICIBank_Care what’s wrong with Fastag transactions showing up 4 times!! Your IT team is from Covid era?! Ridiculous glitches, previously I faced issues with multiple KYC prompts, I had to do this on X earlier as well, otherwise you guys don’t care!!

@farhancooljafri Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!

@IDFCFIRSTBank @fastagofficial @NHAI_Official @MORTHIndia @NPCI_NPCI @jagograhakjago My vehicle remains parked in the garage, yet my IDFC FASTag continues to deduct incorrect toll charges; one toll was wrongly deducted in February, and three in March.⬇️

@MehtoTanya17 We kindly request you to contact your issuing bank for further assistance regarding this matter.

@NHAI_Official Fastag recharged, KYC/KYV completed, yet it's been hotlisted due to a pending image approval issue by NHAI. We’re traveling on the Indore–Ahmdabad highwy and being charged double toll at each toll. Request immediate resolution within hour. @nitin_gadkari @sbi

@Nik2222 We kindly request you to contact your issuing bank for further assistance regarding this matter.

@SunilBhusara @NCPspeaks @fastagofficial @FASTag_NETC @NHAI_Official , please help me to issue cancel previous owner Fastag 🙏🏻

@ankush7414 We kindly request you to contact your issuing bank for further assistance regarding this matter.

@NHAI_Official @MORTHIndia @nitin_gadkari @IDFCFIRSTBank @RajmargYatra I renewed my FASTag Annual Pass 16 days ago, but it is still not activated. Payment was completed successfully, yet the service has not been activated till now. I have also raised multiple complaints on 1033 customer support, but no resolution has been provided yet. Complaint No: 17948523 Please look into this issue urgently and activate the pass as soon as possible. Vehicle No: UP16CN9071 FASTag Linked Mobile: 9015207414

@satya_pathak01 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

MP04 की लोकल भोपाल की गाडी का फासटेग मे राशि होने के बाद भी 30 मिनट तक खडा रखकर नगत राशि ली गई, जिसकी जांच हो, मानसिक पताडना की क्षतिपूर्ति भी दे @mismprdc @fastagofficial @FASTag_NETC @HighwaysNWEST @NHAI_Official @NHAIINDIA @CMMadhyaPradesh @jdjsbhopal @CollectorBhopal @INCMP

@nriman_rao We kindly request you to contact your issuing bank for further assistance regarding this matter.

@TheOfficialSBI Fastag comlaint No. 993446941, गंगा एक्सप्रेसवे पर 30 अप्रैल को ₹905 काट लिया था अभी तक रिटर्न नहीं हुआ है नियम अनुसार 35 दिन चाहिए इस तरह से आप करोड़ों रुपए अपने खाते में रखते हो क्या? ना सरकार को कुछ फर्क पड़ रहा है ना आपको @UPGovt @upeidaofficial ग्राहक परेशान है

Driven by purpose. Powered by people. We’re honoured to be recognised at the DIGIXX Summit & Awards 2026 with: Gold – Best Social Content Campaign (Multiple Platforms) Gold – Best PRM/ORM Campaign Silver – Best Festival/Seasonal Campaign These honours reflect the impact of every interaction, every story and every experience we create with you. Thank you for being at the heart of everything we do. Together, we’ll continue shaping experiences that truly connect.

@narender63353 bank’s toll-free helpline to know the exact reason. To avoid blacklisting in the future, please ensure timely recharge when you receive low balance alerts from your bank. (2/2)

@narender63353 Hi, thank you for reaching out to us. A FASTag being blacklisted means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. This usually happens due to reasons like insufficient balance in the FASTag account. We recommend contacting your issuing (1/2)

@MORTHIndia @nitin_gadkari A newly purchased vehicle is issued Temporary Registration for 06 months but the Fastag is blacklisted after 02 months for not updating the Vehicle Registration Number. How to update the VRN when not issued within 02 months?????????

@harsha63629 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

I want what action the @NHAIINDIA will take on them and what about the refund .i have the video . Rs.35 paid at RenikuntaTollplaza for on 29-04-2026 19:13:45 with ICICI Bank FASTag. Bal Rs.137. Call 18002100104 for dispute

@NHAI_Official Yesterday i was traveling from Karimnagar to Hyderabad on route at Renikunta tollplaza there is hige traffic and i have waited for 15 min in the Q from the Yellow line and still i have been charged i informed toll team not to charge but they charged me

@priteshg21 bank’s toll-free helpline to know the exact reason. To avoid blacklisting in the future, please ensure timely recharge when you receive low balance alerts from your bank. (2/2)

@priteshg21 Hi, thank you for reaching out to us. A FASTag being blacklisted means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. This usually happens due to reasons like insufficient balance in the FASTag account. We recommend contacting your issuing (1/2)

My Axis Fastag has been HOTLISTED/BLOCKED due to KYC. I have already uploaded all the required documents online, but there is no response or update from your end yet. Vehicle No: GJ 03 NF 2256 Registered Mobile No 8000494831 @AxisBank @AxisBankSupport

@aaash60 We kindly request you to contact your issuing bank for further assistance regarding this matter.

If a car's windshield break due to accident while traveling, the FASTag gets destroyed. What are the official guidelines & exact timeline for issuing a replacement and retrieving the old balance? How long must a traveler wait? @NHAI_Official @ihmcl_official #FASTag @HDFC_Bank

@MuleKrishnakant We kindly request you to contact your issuing bank for further assistance regarding this matter.

@ICICIBank @ICICIBank_Care i have icici bank fastag for my vehicle MH25AL7405 but by mistake on 27-5-26 I did 500 rs recharge on MH25AL7404 icici fastag from PhonePe after contacting icici support they are saying amount can't b refunded @NPCI_NPCI help

@devanshnsingh Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

Vehicle No. UP32EQ7255 faced excessive waiting at a toll plaza on Agra-Lucknow Expressway while travelling towards Lucknow. Despite violation of the 100m queue/waiting time norms, FASTag toll was deducted. Kindly investigate and refund the amount.@UPEIDAofficial @Uppolice @UPGovt

@SheltonVic35502 We kindly request you to contact your issuing bank for further assistance regarding this matter.

🚨 WORST EXPERIENCE Bought a #TataPunch & here's what I got: ❌ FASTag registered under ICICI Bank WITHOUT my consent or knowledge — still unresolved, unusable at every toll ❌ Sales executive GHOSTING me completely after purchase

🚨@TataMotors_Cars KUN TATA MOTORS Saligramam Chennai — Bought a #TataPunch, got FASTag fraud, fake free service, dents on delivery & more. Full details👇 @Schandr80504296 action needed! #KunTataMotors #TataMotors #TataPunch #Chennai #ConsumerRights #FastagFraud

@paragcommonman We kindly request you to contact your issuing bank for further assistance regarding this matter.

@NHAI_Official why it's so difficult to close fastag once you sell your vehicle?

@HemantK14284030 bank’s toll-free helpline to know the exact reason. To avoid blacklisting in the future, please ensure timely recharge when you receive low balance alerts from your bank. (2/2)

@HemantK14284030 Hi, thank you for reaching out to us. A FASTag being blacklisted means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. This usually happens due to reasons like insufficient balance in the FASTag account. We recommend contacting your issuing (1/2)

@IDBI_Bank Submitted all documents requested for FASTag closure/refund over 3 weeks ago, including a cancelled cheque. Despite multiple reminder emails, there has been no response or update. Kindly review and advise. #FASTag