Jonathon Feit

@chrissyfarr But it's WORTH IT, says the CEO of @BeyondLucid on our company's 14th birthday. 🥳🧁🎂🍰🎈🎁🤜💥🤛 Then -- at a @Rock_Health event too many years ago -- and today. Maybe when @CarnegieMellon's entrepreneurship faculty called us "The Dynamic Duo," they were onto something. 🦇🦸‍♂️✊

@garrytan How about electronic health records (hospitals, health clinics and physicians' offices) and electronic patient care records (ambulance and fire services)? Both have adoption curves that inflect upwards. Regulation helped but so did the identification of quality and insight gains.

I don’t think a tech product has ever had a retention curve that inflects upwards. We are so early

We notice, for example, that Terminals 1 and 2 in OAK and LAS are COMPLETELY DIFFERENT. Toilets, carpets, lighting: Terminal 1 feels like it's working admirably to compete head to head with national award winner @flySFO). T2 feels beyond tired. That 🤢 bathroom experience alone

Like @IFlyOAKland, @flyLAXairport and @airportlasvegas, the terminal from which Southwest operates is nowhere near the level of the other airlines against which you compete. I'm not talking about fancy lounges either - I'm talking about basics like toilets that aren't disgusting.

@SouthwestAir - if your goal (IF!) is to inspire the sorts of air traveler loyalty that @Delta and others enjoy... instead of just the view if travel as a commodity...AND you're going to impose new fees - consider that the issues go deeper. For example, we notice that at airports

@mattbilinsky pls advise why anyone would put (former?) Dean Cain in front of a mic or in a news feed? Are we out of literally every other option? Do talking head shows literally just pick a random name out of a bowl now, or was there some PR person working double overtime?

No one in their right mind would put such nonsense into an email. Sharing as a public good, because spam makes noise.

@ResponsifyNYC: THIS is the danger of using AI to write marketing emails: "I just sent you an invite to review my findings on what EMS1, ZOLL Medical Corporation, and Emergency Reporting are doing to prepare themselves for growth in 2026."

@Uber "kindly be patient"? Is that what your support systems have devolved to? I've waited a week for a response to a screw up in your own systems.

@Uber - it's been about a WEEK and I have not received any response from your support folks in the app. At this point I will be pursuing chargebacks because the customer support route has utterly failed.

Apropos of nothing but holy hell, I really do look like this guy...... @AdamSandler

is missing; I keep getting "something went wrong try again" without any detail when I seek to correct the online baggage record by adding the missing bags; AND I can't get to a human hours of trying. I contacted @Delta Platinum seeking help but they said they cant see your system

@KLM @AirFranceKLM I'm stunned: not only did your airline lose ALL of our bags but your baggage service is showing "in transit" for one of them (but from WHERE?); NO status for two of them; two are not showing up at all; the claim system shows all five; the delivery address

@lyft @FREENOW_PA Hello Lyft - I followed your instructions in the DM and your @FREENOW_PA people have not even bothered to respond. The only "reply" I have received was from an AI bot, which was (needless to say) completely useless.

@lyft - I just used your @FREENOW_PA service and the driver completely ignored published fare. Said I had to pay 2x, according to the taxi meter. Said you don't know the rules in Paris. Obviously I don't want to get into an argument with driver in French so now I have to dispute?

@awscloud @AWS I'm having a surprising problem: Requested an account manager change but no response from current rep's mgr. I have *demonstrated* an error on the Cost & Usage table that caused our bills to be incorrect. I have submitted a ticket - still "unassigned" after a week.

@TheDemocrats @HouseDemocrats @SenateDems @CA_Dem --@nytimes says party is "hemorrhaging voters." I can't help but reflect, as someone who has reached out to the party by phone, email & even @LinkedIn on various occasions but heard nothing back... Could silence help explain why?

@Codie_Sanchez @dunkhippo33 Hi Codie -- I'm a big fan of your pods in particular. But you think Sales sucks? That's interesting. Do tell.

If you want to win in a corporation, get good at politics. If you want to win in entrepreneurship, get good at sales. If you want to win in investing, get good at fundraising. Every career has a real job that sucks.

either incapable (or unwilling, if one believes that it has volition, a foundational element of #AGI) to do what any student at risk of a plagiarism accusation would have had to do: namely, show its sources.

in the #ArtificialIntelligence section. But this wasn't a theoretical debate about math -- as @kashhill and Dylan Freedman reported at the @nytimes. Rather, this was a single published document summary that should have had clear and delineated citations. The technology proved

@OpenAI / @sama / @gdb -- I'm seriously concerned and don't understand something. What occurred below with ChatGPT 5 seems SUPER-problematic...and I know there are increasing numbers of stories about ChatGPT lying (but still). My understanding via @HIMSS/@MobiHealthNews is that