Poojith S Menon

@07aditya05 @amazonIN @AmazonHelp If you're not able to keep up with the offer then why give it to the customer. This is a complete scam @amazon @amazonIN

Dear @AmazonIN @AmazonHelp, explain this. I paid ₹23K for a Samsung M47 during Prime Day. After waiting 6 days, your tracking says "Unable to contact", "Rejected by you", and "Damaged". I never rejected it. Now you're asking me to buy it again for ₹26K. Screenshots attached.

"UPDATE: After escalation, the @NammaYatri team formally checked the incident, took action against the driver, and issued a full refund of the extorted amount. Thank you to all who amplified this. Stay safe and always ensure your payment is linked directly inside the app!"

My sister booked a @NammaYatri cab today. The fare was fixed at ₹417, which was paid when the ride started. At the drop, the app glitched/was manipulated to show ₹3,650. The driver then forced an additional payment of ₹3,200, lying that it would "auto-refund."

NEW SCAM BY OLA DRIVERS IN BANGALORE Extremely disturbing experience with an Ola ride today from Majestic to Jalahalli, Bengaluru. The ride initially showed a fare of ₹285 in the Ola app. However, after reaching my destination, the driver showed a bill of ₹5950 on his phone and demanded that I pay the full amount. He claimed that I had cancelled some old rides and that the amount would be deducted from his account if I did not pay. When I tried to explain that my app clearly showed ₹285, the driver started becoming aggressive and repeatedly insisted that I must pay ₹5950. Since he was speaking mostly in Kannada and I am not fluent in the language, the situation quickly became stressful and difficult to manage. I then contacted Ola’s emergency support through the app expecting immediate help. Unfortunately, the response from the support representative was extremely disappointing and dismissive. Instead of trying to understand the situation or deescalate it, she repeatedly questioned whether it was a “safety issue”. When I explained that please consider it as unsafe and that I felt unsafe, the representative responded in a rude and dismissive manner and abruptly disconnected the call stating that it was “not an emergency”. At that moment I was left alone to deal with an increasingly tense situation with the driver. Fortunately, my house owner arrived at the scene, understood the situation, and advised the driver that we should go to the police station to resolve the matter. I followed him on his bike while the driver followed us in the cab. However, midway the driver suddenly rerouted and fled the area. This entire experience was extremely stressful and raises serious concerns about: • Fare transparency on the platform • Driver conduct • The attitude and responsiveness of Ola’s emergency support team An emergency line that dismisses passengers during a tense situation defeats the very purpose of having a safety feature. @Olacabs @bhash @BlrCityPolice Can you please help with this situation. I can share all the details.

@prashantlitap @nammayatri Yea already visited and filed a case

@poojis07 @nammayatri Let me know if required I can visit PS.

@shadowbarks @nammayatri yea filed case against him

@poojis07 @nammayatri Guess he is using some kind of bug to exploit, hope he is arrested!

@prashantlitap @nammayatri I have raised a police complaint in Rammurthy nagar police station while he did skip the call the police made. When they did a background check and found another number they called him and got caught Told him to visit the station in the morning

@poojis07 @nammayatri Same driver cheated me as well. Complained to @nammayatri. No use. @nammayatri

@YogeshNagar3 @nammayatri I didn't observe the app properly which is my mistake and he showed me a screen of 3650 to be paid by Vidya S (my sister)

@poojis07 @nammayatri Are you sure he showed Nammayatri? In my case, the driver opened the Towner app and the fare was as per the standard route, regardless of whether there was a toll.. known scam in Bangalore.

@SunilMishrajee @nammayatri 19km

@poojis07 @nammayatri What was the distance travelled?

@kiranurs @nammayatri He was black mailing that he won't open the trunk until the payment is done while we were already late for the bus

@poojis07 @nammayatri So did you make two separate payments at the end of the trip

@kiranurs @nammayatri Firstly when we booked the cab and when it arrived as a sign of gesture we paid for the trip which was 417 and when we arrived at the end point he showed me a screen showing that we need to pay 3650 while the actual amount in our app is still 417

The only way to get a human response or a call back from @NammaYatri is to literally spam them on X and publicly humiliate them. Why does a victim of a ₹3,200 financial fraud have to trend a tweet just to get basic support? Absolutely pathetic guardrails for passenger safety.

The customer care ecosystem of @NammaYatri is an absolute joke. There is NO customer support number to call when you are actively being scammed or extorted by a driver. You are completely left stranded in a live emergency with an automated bot that does nothing.

This is blatant extortion and cheating. @BlrCityPolice @CPBlr please take strict action against this fraud. @NammaYatri, check the trip GPS logs and coordinate my refund immediately! Vehicle No: KA01AP1783

@GenshinImpact #GenshinSpecialProgram #GenshinImpact

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