James beer

Hey @OVOEnergy all my rewards are saying redeemed in the app? I’ve spent coming up for nearly two hours with the online support, but barely got any further than confirming I’m the account holder, any chance you can help?

@McDonaldsUK gotta love when you order for delivery, and the resturant doesn’t give you half the stuff. Including the trading cards and the stuff you used your points on, so uber can’t refund for anything

@DiscountDragon_ I placed an order a couple of hours ago, is there any way of adding the terrys chocolate orange bars to it?

@WestMidRailway Cheers for the updates, it may have cost a couple of packs of biscuits, but everyone was happy in the end XD

@sciisfun Trains are running now :) Sorry for the inconvenience and thank you for helping with putting out the correct info James! - Aneesha

@WestMidRailway do you know roughly what times the buses re due to leave rugely Trent? Trying to keep a cr park of cold people happy and informed

@WestMidRailway Thanks, any updates you have would be most appreciated if you hear anything, either here, or company email. James.beer

@sciisfun Hi James, sorry about the bus delays, it is due to the weather and road traffic. I'm just getting the accurate times from our Info team but generally they should be running close to the train times. - Aneesha

@UKInns little dissapointed to find out that your Stafford hotel won’t give out tokens to taxi drivers picking up elderly/disabled customers. Instead making them walk across the car park, and squeeze past the barrier

@Samiih @WestMidRailway @nxwestmidlands Had the same at moor st on this service, guard saying direct to Stratford, platform staff saying stopped where it did. So I took a 45 min bus that I had to pay for because the driver didn’t know about the acceptance , only to see it stop at tyseley on the tracking

@WestMidRailway @nxwestmidlands Then why are the staff telling everyone it was only stopping at Stratford!!! Everyone had to leave the station! Please update your staff at snow hill and the driver as he told me it was going direct to Stratford with no stops!!!

📢 #WMRNEW - Flooding between Birmingham & Shirley. 🟠 At present the line is blocked and services are being cancelled. 🎟️ Ticket acceptance is in place with @nxwestmidlands services & Rail Replacement is being ordered between Stratford-Upon-Avon & Shirley.

@UPS how do I contest import fees to the uk where I’ve already paid VAT at checkout, and my whole order was less than £135 including the shipping

@PostOffice are branches able to take payments over the phone? Left an item at a hotel, but they can’t take payment to send it back. Need to pay for shipping materials as well

@AvantiWestCoast could I get two seats next to each other reserved on the 1156 GLC-STA please

@SeatfrogHelp looking at doing an Avanti upgrade. Is it to standard premier, or first class? The app is conflicting. Saying upgrade to first, but the tab showing facilities saying standard premier

@AvantiWestCoast would it be possible to get a reservation for two seats together on the 1747 STA-GLC on Friday 5th dec please. Can’t get the rst website to play ball

@GWRHelp Yes please, if you could book a single standard seat on those if it’s available, that would be most appreciated

@sciisfun Hi there, thank you for getting in touch. Please see attached the first super off-peak journey from York to Exeter St David's via London Paddington tomorrow. If you let us know the time you would like to travel, we will do our very best to book you seat reservations too :) - Rose

@GWRHelp @LNER do you think you guys could help me get an itinerary and seat reservations for a YRK-EXD super off peak tomorrow via London? XC not running direct because of overrunning work. Preferably just the one change in London

If there is one

Yes please, one standard seat on those two please

@CrossCountryUK any chance you could help me get a seat reservation on a train tomorrow? 11.44 YRK EXD 1st class, preferably solo seat.

@UPS good morning, I have a package with the status of ‘The parcel is in a secure facility pending clearance or resolution.’ Could you have a look and see if there’s anything I can do get help speed it up?