Su Doyle

What do successful #CX teams do differently? They collaborate across the org in a systematic way. My latest @forrester blog post go.forrester.com/blogs/accelera…

@AVindman @HiltonHotels @Marriott @Hyatt

This will kill travel and tourism to the U.S.

@AmyMcGrathKY @AACNme @AAN_Nursing

Can someone explain how a theologian is considered more “professional” than a nurse practitioner?   As part of the “Big Beautiful Bill” the Department of Education just proposed a reclassification of a “professional degree,” and it means fewer students will qualify for the higher loan limits they need for grad school. Programs being excluded include many fields dominated by women like healthcare, counseling, and social work. This isn’t a coincidence. This is a way to quietly push women out of professional careers.   Limiting who can pursue advanced degrees in critical professions will only deepen the workforce shortages we’re already facing.

@gtconway3d @MassAGO @MassGovernor

This is horrible. #Thugs

@RBReich @IdahoStatesman

Open enrollment for ACA plans began yesterday in Idaho. One couple got notice that their monthly premium next year would jump from $51 to $2,232 as subsidies expire. 25,000 Idahoans are expected to be priced out of coverage. This is what's at stake in Trump's shutdown.

@travisakers @AFTunion

A message from a Kindergarten teacher: After forty years in the classroom, my career ended with one small sentence from a six-year-old: “My dad says people like you don’t matter anymore.” No sneer. No malice. Just quiet honesty — the kind that cuts deeper because it’s innocent. He blinked, then added, “You don’t even have a TikTok.” My name is Mrs. Clara Holt, and for four decades, I taught kindergarten in a small Denver suburb. Today, I stacked the last box on my desk and locked the door behind me. When I started teaching in the early 1980s, it felt like a promise — a shared belief that what we did mattered. We weren’t rich, but we were valued. Parents brought warm cookies to parent nights. Kids gave you handmade cards with hearts that didn’t quite line up. Watching a child sound out their first sentence felt like magic. But that world slowly slipped away. The job I once knew has been replaced by exhaustion, red tape, and a kind of loneliness I can’t quite describe. My evenings used to be filled with construction paper, glitter, and glue sticks. Now they’re spent filling out digital reports to protect myself from angry emails or lawsuits. I’ve been yelled at by parents in front of twenty-five children — one filming me with his phone while I tried to calm another child mid-meltdown. And the kids… they’ve changed too. Not by choice. They arrive tired, anxious, overstimulated. Their tiny fingers know how to swipe a screen before they can hold a crayon. Some can’t make eye contact or wait in line. We’re expected to fix all of it — to patch the gaps, heal the trauma, teach the curriculum, and document every move — in six hours a day, with resources that barely fill a drawer. The little reading corner I once built, full of soft beanbags and paper stars, was replaced by data charts and “learning metrics.” A young principal once told me, “Clara, maybe you’re too nurturing. The district wants measurable results.” As if kindness were a weakness. Still, I stayed. Because of the small, holy moments that no spreadsheet could measure — a whisper of, “You remind me of my grandma.” a shaky note that read, “I feel safe here.” a quiet boy finally meeting my eyes and saying, “I read the whole page.” Those tiny sparks were my reason to keep showing up. But this last year broke something in me. The aggression grew sharper. The laughter in the staff room turned to silence. The light went out of so many eyes. I watched brilliant teachers — my friends — vanish under the weight of burnout, their joy replaced by survival. I felt myself fading too, like chalk on a board that’s been wiped one too many times. So today, I began my goodbye. I pulled faded art off the walls and tucked thirty years of handmade cards into a single box. In the back of a drawer, I found a letter from a student from 1998: “Thank you for loving me when I was hard to love.” I sat on the floor and cried. No party. No applause. Just a handshake from a young principal who called me “Ma’am” while checking his notifications. I left my rocking chair behind, and my sticker box too. What I carried with me were the memories — the faces of hundreds of children who once trusted me enough to reach out their hands and learn. That can’t be uploaded. It can’t be measured. It can’t be replaced. I miss when teachers were partners, not targets. When parents and educators worked side by side, not in opposition. When schools cared more about wonder than numbers. So if you know a teacher — any teacher — thank them. Not with a mug or a gift card, but with your words. With your respect. With your understanding that behind every test score is a heart that cared enough to try. Because in a world that often overlooks them, teachers are the ones who never forget our children.

@Budget Have been trying to get in touch with your customer care team but my emails have bounced and your portal is not working. Can you help?

@TheFIREorg @AAUP

This is a massive win for faculty free speech and the First Amendment. Other schools should take note: public university faculty cannot be punished for their speech on social media about matters of public concern.

BREAKING: Victory at the University of South Dakota. @usd has withdrawn its attempt to terminate Professor Michael Hook for his social media comment about Charlie Kirk’s murder, just days after a federal court blocked his firing. Hook issued this statement. ⬇️

@ATT I cancelled my wireless service with 14 days of starting it and am still getting billed. Can you help? Thanks

@airtelindia I’m trying to activate an International Roaming pack, which I can’t confirm via OTP without SMS service! Can you help with this Catch-22? Thanks

@ProjectLincoln @kenmartin73 @malcolmkenyatta @SenSchumer

Democrats, take this seriously. You need to fight like hell.

@RachelBitecofer @marceelias @GovKathyHochul @GovPritzker @GavinNewsom @NC_Governor @GovernorShapiro @GovofCO @MassGovernor @GovMurphy @GovEvers @katiehobbs @gretchenwhitmer @

Listen to @marceelias folks, neither of us think the court challenges will matter in terms of 2026. It’s most likely the Republican SCOTUS will let them move forward with these maps even while under litigation. Our only hope is to return redistricting fire.

@lmcgaughy @NPR @KUTNews @IndivisibleTeam

How could the rescission affect Austin's @NPR station? @KUTnews GM Debbie Hiott sent out an email this morning that says, her best guess is about $1.2M lost annually if CPB funding is eliminated. NPR coverage: npr.org/2025/07/17/nx-…

Folks, here is the truth: Work requirements when it comes to Medicaid are a ruse. It doubles the paperwork, hoping someone will check the wrong box and lose their coverage. It's wrong, and it's cruel.

@AccountableGOP @statesnewsroom

James Lankford: "We’re $32 TRILLION in debt–we should be having a grown up, hard conversation about how to bring it down." Plot twist — Lankford voted to add $4.1 TRILLION to the $36 TRILLION national debt. x.com/SenatorLankfor…

Republicans are passing for a debt bomb. Americans already pay $2.6 BILLION A DAY to service the interest on our debt, and Republicans are adding $4.1 TRILLION to the national debt. And these Republicans know how crippling this will be for generations to come... 🧵

@AccountableGOP @IndivisibleNeb

Pete Ricketts: "Our national debt is like a second mortgage for most Nebraska families." Well I hope Nebraska families can handle the $4.1 TRILLION Ricketts just added to our national debt... x.com/SenatorRickett…

@RepMcGovern Thank you

Leader Jeffries spent hours talking about protecting health care and nutrition benefits for regular people. Speaker Johnson held a Trump campaign rally about how amazing the President is. The American people know the difference between real leadership and bootlicking.

@kenmartin73 @ANANursingWorld @AmerMedicalAssn

All so Donald Trump and his wealthy friends can make themselves richer. It’s pathetic.

@GregTSargent @IndivisibleTeam

The bill is a massive engine of upward redistribution. One analysis finds millionaires get a tax break 800 times larger than the one at the bottom. To sell this, Trump/Rs are supercharging the old "tax cuts for the rich pay for themselves" swindle. newrepublic.com/article/197600…

For 50 years GOP has used 3 big scams: *deficits pose dire threat only when Dem is in WH *tax cuts for rich pay for themselves *safety net cuts needed to purge welfare cheats w/this bill, Trump's "working class GOP" is supercharging all three New piece: newrepublic.com/article/197600…

@Russo4Ohio @JonHusted @berniemoreno @MikeCareyOH15 @MikeTurnerOH @MaxMillerOH @IndivisibleOH14 @IndivisibleOH5 @IndivisibleOH6 @IndivisibleOH12 @IndivisibleOH8

When Ohioans can’t get healthcare because they’ve lost insurance, providers have closed their doors, and nursing homes can’t take our seniors, remember that @JonHusted @berniemoreno @MikeCareyOH15 @MikeTurnerOH @MaxMillerOH voted to cut $37B in federal Medicaid spending over the next 10yrs in Ohio to fund tax cuts for billionaires. on.kff.org/3ZWnUBp

This is a really important point. Most Medicaid recipients likely have NO idea that they’re about to lose their coverage.