Cigna Healthcare

@Squirrely4U Hi Elle, I care about your experience with Cigna Healthcare. I'd like the opportunity to address any questions or concerns you have regarding your prescription benefits. Please contact me at LetUsHelpU@CignaHealthcare.com and include your X handle. -Brooke

@ATinyGreenCell @jrkelly @oakazaki But it’s the required mail order drug program that is burdensome. BCBS (Blue Fep) had a better RX plan, but worse in network provider situation. Cigna PPO had the great providers. We’ll see how it works in California.

Wrong. No one (outside the top 5%) will pay out of pocket for healthcare. $1200 for an iPhone is no problem.

@Arlen Hi Arlen, I would be happy to connect to review both of your dental billing concerns to help anyway I can. Please email LetUsHelpU@CignaHealthcare.com and include your X alias to be connected with a care advocate. -Anna

And another round battling the broken US healthcare system: @cigna has been billing both my wife and I for her dental coverage. For quite a while. The Whole system is badly designed and inefficiently run.

@itgotwaffleinit Hi Cassie. I hear your medication coverage concern. I'd like the opportunity to help look into this for you. Please email me at LetUsHelpU@CignaHealthcare.com with your X handle for assistance. -Unice

@Cigna Finally find a medication that works for me, after over a decade of trying and suffering, and you stop covering it? Is it because it’s birth control? I need an explanation considering it’s the only one of its kind and it’s all that’s worked. #slynd #womenshealth #USA

@jani_00323 Hi Jani, I'd like the opportunity to connect and research your daughter's treatment authorization request. Please contact me at LetUsHelpU@CignaHealthcare.com and include your X handle. I look forward to assisting you in any way I can. -Brooke

@cigna only approved HALF (???) of my daughter’s chemotherapy infusion This is getting worse than crazy

@Valgar666 Hi Dave. I hear your coverage concern and would like the opportunity to help look into this for you. Please email me at LetUsHelpU@CignaHealthcare.com with your X handle for assistance. -Unice

@botchedalism @Cthulhu_Answers Yeah "let's keep drawing more blood until you are an empty husk" Kaiser, would have been "Well let's get you imaged ASAP" With Cigna I have to pay the simple lipid panels out of pocket because it is just "exploratory" even though they know it is FH. It is beyond stupid.

Just imagine what it would be like without health insurance, what many Americans face as our tax dollars are used to bail out or bomb countries who have universal healthcare. America was great and we squandered it to maximize profits so billionaires can lobby for tax breaks.

@GorillaGary1520 Hello. I appreciate you taking the time to provide your feedback. If there is anything I can do to assist you, please send me an email at LetUsHelpU@CignaHealthcare.com and include your X handle so I can connect you with a customer care advocate. -Martin

@OrevaZSN It’s nice because when my wifes doctor said she needs a colonoscopy, some indian lady working for cigna said not approved cause she knows best

Health insurance is cool because you get to pay a bunch of money each month for nothing, and then if something happens to you, you pay a bunch more.

@Noah1510154 Hello Noah, I would like to look into the claim for your treatment and do anything I can to help. Please write to us at LetUsHelpU@CignaHealthcare.com. - Norman

@Cigna approved my treatment with an official statement and then straight up proceeded to never pay for it and stopped communication... I have no words for this.

@MrRicoUno Hi. I hear how difficult this has been for you, and I’d like the opportunity to review your wife’s prior authorization and support you both in any way I can. Please write to LetUsHelpU@CignaHealthcare.com and include your X handle to be connected with a care advocate. -Mary

@Cigna We are now sitting at 2 hours on the phone and I'm getting the same results...NOWHERE! Not sure the reason for such pushback everywhere I go with this company. The first line of defense is amazing. There are no supervisors ever available. #disappointed #moneyhungry

@Chibiisaurus Hi. I would like an opportunity to have your prescription authorization reviewed for you and assist in any way possible. Please send an email to LetUsHelpU@CignaHealthcare.com and include your X handle so I can connect you with a customer care advocate. -Martin

Why does @Cigna offer "Patient Advocates" when they don't advocate for the patient. Week 3 of fighting with Cigna to approve my medication. Week 3 of my PA "pending" after being told countless times its been "escalated" and will be done by EOD.

@stichedstars Hello. Thank you for reaching out and bringing your specialist provider concern to my attention. If there is anything I can do to assist you, please email me at LetUsHelpU@CignaHealthcare.com and include your X handle so I can connect you with a customer care advocate. -Martin

Btw why do suddenly zero specialists in Texas take your marketplace plans @Cigna

okay guys.. even though I’m paranoid I’ll arrive and this will have been wrong, it seems like i finally found ONE orthopedic surgeon who takes my insurance. let’s pray they’re a good one and actually help and listen bc it’s my only option it seems.

@rozidozi Hi Rosalind. I recognize how difficult this has been, and I’m here to help support you with your claims in any way I can. Please write to LetUsHelpU@CignaHealthcare.com and include your X handle to be connected with a care advocate. -Mary

@Cigna Refusing to pay for claims that they have already paid for. Sent the check, it got returned, asked them to reissue the check to the correct address, they are refusing. Also won't transfer my call to a supervisor

@SrnSmokeyStudio Hi, I’d like to connect with you and assist with any questions or concerns you may have. Please write to LetUsHelpU@CignaHealthcare.com and include your X handle to be connected with a care advocate. -Mary

@suester101 I appreciate it...I have to wait until Monday now unfortunately. Crazy my blood sugar is 223 and I've drank 90 ounces of water, Zero Sugar, small meals with low carbs... But Cigna knows what I need 🤦‍♂️

I've had Type II Beetus for 4 years and done everything possible to keep it controlled. Unfortunately the meds aren't working and A1c jumped to 9.7 and eGFR is 63. Endocrinologist prescribed new meds but Cigna feels the agent with zero medical knowledge knows more than my doctor... So I can't get meds now and have zero medication for my diabetes... If something happens... Y'all blame Cigna and hold them accountable! Why do I pay $600+ per month just for them to deny obviously needed care?

@ileneybeeny Hi Ilene, I hear your concerns for the CT authorization and would like the opportunity to connect to take any steps I can to help. Please email LetUsHelpU@CignaHealthcare.com and include your X alias to link your outreach and email. -Anna

@Cigna y’all are a disgusting organization. deny a CT and rather patient do 4 unrelated tests instead that will costs thousands? or end up in ER? or end up with permanent health issues? horrific

@Davedj1g Hi Dave. I hear your concerns about your claim, and I’d like to connect with you to assist in any way I can. Please write to LetUsHelpU@CignaHealthcare.com and include your X handle. -Mary

Hey social media person for @Cigna .. can you tell the corporate, claim denying ass-hats above you to GO FUCK THEMSELVES? Thanks

@ROpaogun Thank you for your interest in joining Cigna Healthcare, a division of The Cigna Group! To be considered for a position, you must first apply. Please use the link below to browse our openings and complete your application. jobs.thecignagroup.com

@silverpenydr @Cigna

Don't be shy, just tag the company you wish to work for.

@AalyMuniiz Hello Munirah. I appreciate you taking the time to provide your feedback. If there is anything I can do to assist you, please send me an email at LetUsHelpU@CignaHealthcare.com and include your X handle so I can connect you with a customer care advocate. -Martin

@MsMiriti @Asmali77 @Cigna Rubbish services! They left me hanging somewhere!

Cigna Insurance. Absolute gem. @Cigna

@korinreid Hello Korin, I would like to look into the bill you received for your claim and do everything I can to help. Please write to LetUsHelpU@CignaHealthcare.com. - Norman

Inquired about what seems to be a new bill for an encounter I already paid w/same items but different charges. Cigna rep said something about it's b/c the claim was reprocessed according to a new contract. When I asked about the effective date of the new contract & new vs old

@j_bryan33 Hello Jason. Thank you for letting me know that you sent an email previously. I checked my records and do not show that your email was received on my end. Can you please re-try to send your email to me at LetUsHelpU@CignaHealthcare.com with your X handle? -Unice

So far all my secure messages have been ignored, will this be any different?

I can’t believe I’m saying this. I miss @TRICARE. @Cigna is such a pain to deal with. What’s the point of having customer service if they are absolutely worthless?

@richmeyer Hi Rich. Thank you for letting me know about your wife's recent call experience. I'd like the opportunity to help address your concerns. Please email me at LetUsHelpU@CignaHealthcare.com with your X handle to connect. -Unice at Cigna Healthcare

@Cigna_CSteam I was on Mounjaro 5mg as prescribed by my Dr. Unfortunately I was unable to tolerate the higher dosage (from 2.5mg) which he prescribed. When I went to the pharmacy they told me I could not get an Rx of Mounjaro for six months. My wife spent over an hour on the phone with your people before finally getting someone who understood the problem and helped. Your offshore call center is hurting you

@2bkhantinued Hello. I care about your experience and am here to help address your concerns. Please email me at LetUsHelpU@CignaHealthcare.com with your X handle for assistance. -Unice

@Cigna I thought I was the only one with issues dealing with you guys but looks like my experiences fall in line with others where Cigna’s interests seem to be Profits over People..