Uber Support

@Franco1015784 H**** @Franco1015784, envianoss un DM. Nos vemos allá. twitter.com/messages/compo…

@Uber_MEX ocupo una aclaración sobre un cargo no reconocido, el día jueves hice 4 pedidos los cuales fueron cancelados pero me aparece que la devolución se hará de 3-10 días lo entiendo, pero el día viernes me cobró otra vez un pedido que no he realizado y no lo puedo checar.

@AliciaNotario ¡**** @AliciaNotario! Nos tomamos esto muy en serio y queremos ayudarte. Síguenos en X y envíanos un DM con más detalles; así te pedimos los datos para revisarlo. ¡Te esperamos por allá! twitter.com/messages/compo…

@GeorgeGB_1964 @Uber @cabify Una noche el Uber en el que iba a casa, se estampó en una mediana, saltaron los airbags, olía a alcohol el señor que apestaba...

Lo de que cualquiera pueda conducir un @Uber o un @cabify sin conocer la ciudad y mirando permanentemente el navegador es una vergüenza

@lov_very @lov_very 様 お問合せいただき、ありがとうございます。 また、注文に問題があったとのことご不便をおかけしております。 適切にサポートをさせていただくため、ご注文の注文番号と問題の詳細をDMでお送りいただけないでしょうか。 ご連絡をお待ちしております。

@Uber_Support @UberEats_JP 届いた商品に問題がありました。

Thank you for providing this information, Oluwatunmise. This channel is not available for support in [Nigeria]. To provide you with the best support, please report this directly within the app by selecting Account > Help, and choosing the relevant topic. You can also visit help.uber.com, and a member of our team will review your message and follow up with you in-app as soon as possible.

@oluRehmy @Uber @Uber_Support @Uber @Uber_Support @fccpcnigeria

An Uber rider picked up my items since last week Saturday and has refused to deliver them He left with the items because he didn’t see the transfer immediately even after I told him I sent the money already and added a tip. Note that I wasn’t home so he was delivering to my mum

@Jessica82478554 Sorry to hear about your experience with this order, [Name]. Please send us a PM/DM with the email and/or phone number associated with your account, along with the order number so we can take a look. twitter.com/messages/compo…

@Uber_Support why cant get a refund when my order and my food was cold because I couldn’t find a driver and it was cold by the time it eventually got here also some of the food at the bottom of the bag was distroyed and in eatable this is ridiculous to pay for food I cant eat

@DavidK2060875 We recognize the inconvenience this has caused. To look into this, could you please provide the email ID, mobile number associated with your Uber account along with any additional details related to the cleaning fee via DM. So we can assist you further. twitter.com/messages/compo…

@Uber_Support My cleaning fee request with live photos taken through the Uber Driver app was denied and the case was closed even though it meets Uber’s policy. Can a supervisor review this? The mess required cleaning beyond normal wear and tear.

Thank you for flagging this out to us. To locate your profile and investigate further, could you please send us a DM with the email address and phone number linked to your Uber account along with the order details and any relevant information regarding your concern? Looking forward to your response.

Do not order from @ubereats they will deliver something u are alergic to instead of ur actual order and say oh well u almost died sucks to be u

We are sorry to hear that you're facing issue related to your account, Adekunle. This channel is not available for support in [Nigeria]. To provide you with the best support, please report this directly in-app by selecting Account > Help, and selecting the relevant topic. You can also visit help.uber.com. A member of our team will review your message and follow up with you in-app as soon as possible.

@Uber_Support have been trying to go online for a while now and have not been able. Have uploaded the necessary documents but yet still it still ask me to contact support in which have been doing but still takes me back and forth. Help me in resolving this issue

@OdunjoDavid We would like to take a closer look into this for you. Could you please send us a DM with the email address and phone number associated with your Uber account. We look forward to your response. twitter.com/messages/compo…

@Uber_Support I have been waiting since April 9th for a $109.04 reimbursement for a Food Basics shop-and-deliver order. I followed an agent's instructions to pay out of pocket, and now I am being ignored with 'escalation' loops. Please resolve this immediately.

@kul709 نقدر صبرك وتفهمك. لقد تم الرد عليك من خلال الرسائل الخاصة، يرجى مراجعتها.

@Uber_KSA تستهبلون ياخي ارسل رساله لي بالخاص

انطلاقاً من التزامنا بالحفاظ على صحتك وسلامتك نُقدِّم اليوم معياراً جديداً للحفاظ على السلامة.

We really understand your frustration Kunjal. To investigate further, we need the email address and phone number linked to your Uber account, along with the particular courier details you are referring to. Once we have this information, we will be able to assist you further. Looking forward to your response

@Uber @Uber_Support I have had the worst experience using your courier service. The delivery partner took the parcel and payment both, then cancelled the trip. He has stolen my item. And I have got no help from your customer service. You have appointed thieves.

@WalijiFara We appreciate your patience. Kindly note that we've replied to your DM, please check.

@Uber_Support @Uber my issue is still unresolved and now I am really concerned about passenger safety on Uber! If the drivers can rob us in broad daylight and you do nothing about it, how can we feel safe using your app?

@Uber @Uber Kenya issue: Paid KES 2,000 cash. App shows only KES 1,020. Now I’m blocked with a KES 840 “pending” balance. Money unaccounted for + no resolution = serious trust & safety concern. @ntsa_kenya #PassengerSafety

@EchGlobal We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account, along with more details about your concern. We'll be looking forward to your response.

@UberEats cannot reach a human on help

We hear you and understand that you’re looking for support over the phone. However, phone support is currently limited. Please be assured that when you contact us through social media, you will always reach a live support agent. To help us look into your query, could you please elaborate on your specific concern and provide the email ID and mobile number associated with your Uber account? This will allow us to assist you further.

@Uber I need support, fix your contact us . I need to speak with someone

@grasster119 Your concern has been carefully reviewed, and we've sent a response via DM. Please take a moment to check it there. We appreciate your understanding in this regard.

@UberEats Most of our order didn't get delivered and support gave me a refund without asking whether to make it Uber Cash and it doesn't even cover the cost of reordering our items that were missing, then they hung up the chat on me! Insane and embarrassing.

@zandraass H**** @zandraass, te dejamos un DM. Nos vemos allá. twitter.com/messages/compo…

@uber que onda ya me van hacer el reintegro cuando la misma app me está cancelando los viajes o qué?, no puede ser que otra vez me está deteniendo la trasferencia

@Uber_MEX o sea que onda cada que me cancelen un viaje voy a tener que estar esperando 30 días para el reintegro del dinero o que?, ya es la tercera vez que me pasa esto!!!

@gatito_miau_ ¡**** @gatito_miau_! Te escribimos por DM para darte apoyo más de cerca. Dale una mirada a tu bandeja de mensajes así seguimos por ahí. 👍 twitter.com/messages/compo…

Cómo cuánto más tengo que esperar a que @Uber_MEX me haga el reembolso de dinero que tomo de mi cuenta sin que se realizará el viaje? @Profeco tengo capturas y el cobro que se realizó, que puedo hacer?

@ndirangutess We are sorry to hear about the arrear in your account. Kindly note that we've responded to your concern via DM. Please check.

@uber_kenya @Uber_Support Since your bot won't answer me in the DM, maybe you will. Don't appreciate my understanding, that's currently lacking. I need an actionable way forward. If I need to make a double payment, say that. You already have the proof of payment.

@LockedxKoolaid We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account, along with the order ID. We'll be looking forward to your response.

@UberEats @Uber THERES A FUCKING TOOTH IN MY MCCHICKEN

@BASIQ_AI We appreciate your patience. Kindly note that we've replied to your DM, please check.

@Uber Additionally, the current support system does not provide a reliable channel to address real-time system failures or operational issues. This leaves drivers without effective assistance when critical problems occur, making day-to-day operations increasingly difficult.

“Do you wanna Uber home together!” “No I think I may wanna stay a little long—“ *Miranda Priestly voice* “That’s all.”