@OctopusEnergy I supplied my meter readings on the 30th of January & still no bill generated or money taken from my account balance, I can see my meter reading were accepted on my online account. Any ideas?
@virginmedia I have accidentally broken the cable that runs outside the front of our house, it was installed through a concrete border, very strange. What sort of lead time to get this repaired? Thank you.
@AmazonUK would you like to explain why your RRP has risen so much since you put items up for sale making it look like you are getting a good deal ?? Shocking tactics. Here is a good example, RRP of only £89.99 on the official Lego store but you think its £221.35.
@virginmedia any help would be appreciated to arrange a new deal for my TV package, very unhelpful advisor I spoke with today who really didn't seem to care. Thanks
@LEGO_Group Why is it that the UK store is not allowing us to pre-order the new Technic models due for release on 1st August & take advantage of the double VIP points ? Really not good as other countries can. Please let us pre-order & get our points.
@LEGO_Group Why cant we pre-order in the UK the new Technic models due for release on the 1st August like other countries & take advantage of the double VIP points ??? I just know the double points are going to end just before pre-order is available.
@BritishGasHelp I was told i could reply to a text from the case handler at any time but i never received a text only a phone call. Surely i can get some info for my case handler so i can deal directly with them. Things have not gone well with talking to random customer service people.
@wayneage84 Hi Wayne, you can contact anyone regarding your complaint(enquiry) and they can pass the information to the case handler. Also your case handler needs to keep a regular contact with you and each time they contact you they need to tell you when you'll be contacted again. 1/2
@BritishGasHelp i have a case handler working on my account for a few issues at the moment, unfortunately i have no contact details for her. Is there a way you could help me get this info ??
@BritishGasHelp I need help, i have just logged into my account & it says my accounts are closed !!!!! What the hell is going on, im having a nightmare with my account trying to be switched to a different supplier