ejk

87 posts

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ejk

@coastdivision

Brooklyn, NY Katılım Şubat 2015
377 Takip Edilen47 Takipçiler
ejk
ejk@coastdivision·
@NYSEandG An hour on hold (and counting) after being transferred from a leave-you-speechless-level-rude phone rep is really a solid start to a new customer relationship. Do better.
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ejk@coastdivision·
@UberEats Support in a nutshell: “I’m sorry for the inconvenience, but yeah — we don’t believe you. Is there anything else we can do to assist in unabashedly stealing your money today?” Disgusting.
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ejk@coastdivision·
By print mail, @Cigna? Really? What’s even the point of this online account? @Cignaquestions
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ejk@coastdivision·
@mta, why are your own off-duty employees among those not wearing masks on trains right now?
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ejk@coastdivision·
@GetSpectrum @Ask_Spectrum Once again, we told you our language preference was English. Stop sending us racially-profiled junk mail based off the last name on our account or you’re losing a customer. (Also: These “urgent” offers are bogus).
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ejk@coastdivision·
@MTA whoever the rude jerk caution taping the Jefferson Ave. stop is rn warrants disciplinary action. I want a second tax refund.
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ejk@coastdivision·
This endless double-parking honk symphony is absolute rubbish. Dedicated delivery truck unloading zones on every residential block, now! You did it for Citibike and share cars… @NYCMayor @NYC_DOT
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ejk
ejk@coastdivision·
@FedEx Once again, if you could stop send sending maskless delivery guys into to our building that would be greeeeat.
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ejk@coastdivision·
@UPS your website-listed “Access Point” at Flash Blue Printing in Brooklyn just charged me to mail back my PREPAID package returns. How is this allowed? I want my $1 back.
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ejk@coastdivision·
@GetSpectrum might be the most desperate, frustrating, and unethical company on the planet. Call to cancel the shady “upgrade” you oversold us on and your rep is STILL selling us as we hang up? #tonedeaf #stopselling
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ejk
ejk@coastdivision·
@fedex please stop letting your drivers enter NYC apartment buildings unmasked, specially when there’s a sign on the door requiring face coverings. Like you losing my packages constantly, it’s getting old.
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ejk
ejk@coastdivision·
@DHLUS @DHLUSHelp Care to explain this schizophrenic little journey, why my package was sent back to Los Angeles after being "out for delivery," and also why I paid a $300+ a week ago that wasn't recorded? This was due here on 9/16 and I can't even get a delivery update.
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ejk@coastdivision·
@MTA G train literally just did a pump-fake rolling stop at Carroll with no less than a dozen people waiting and no other G on the board while it flashed the doors. Discipline this crew immediately.
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ejk@coastdivision·
@Citibank Why does reporting a fraudulent account to you guys make cold fusion seem easy? I'm not a customer and never will be after this experience—maybe got an 800 number I can call without having to put in a social or account number I don't have?
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ejk@coastdivision·
@FedExHelp Zero updates on a (now MIA) package since 1/13 and you just disconnected me from two reps in a row mid-call. Why do you try so hard to be terrible?
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ejk@coastdivision·
@instacart Shopper legitimately just had to front my order on their personal charge because your glitchy app declined checkout on my order (?), then a support robot claiming to be a human named "Jonathan" was pathetically useless. Do you just not care about people?
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ejk
ejk@coastdivision·
@totalwine Someone's pickup time slot shouldn't disappear from under them in the time it takes to fill a cart — I'll be taking my $500 elsewhere. Fix your site.
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ejk@coastdivision·
@Instacart We had the best, kindest shopper yet who somehow wound up with less than $5. Please help me get this neighbor the tip they rightfully deserve. Your crew is high on our list of pandemic heroes :)
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ejk@coastdivision·
@Instacart Your app is so glitchy that I somehow wound up leaving some terrible default tip — and now your support team is saying there's no way I can increase the tip to deserving shoppers because it's after 24 hours? Really lame, and way to make me now feel terrible!
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ejk
ejk@coastdivision·
Another day, another @FedEx fail. Two (unmasked, again) drivers for one job and you still can’t get it right. @Target please partner with another shipper because they’re sleepwalking in Memphis. @FedExHelp #fedup
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