Eva Sánchez Teba

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Eva Sánchez Teba

Eva Sánchez Teba

@EvaSanchezTeba

Profesora en la UMA, Doctora en Admón de empresas, MBA (IE Business School), #Smart Cities, Ciudadanos Inteligentes, empresa 4.0, turismo, Salesiana.

Katılım Eylül 2010
2.1K Takip Edilen2.5K Takipçiler
Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
🔎 Citizen sentiment on social media changed faster than official messaging as COVID-19 emerged 🏛️ 📢 Tracking online sentiment can help local governments listen better, adapt communication and respond more effectively in times of crisis 📝 @OECDgov @UNDESA @cepal_onu @wbg_gov
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
🔎 During COVID-19 lockdowns, local governments using two-way communication on Twitter achieved higher citizen engagement than those relying on one-way messaging 🔁 📣 Social media proved effective as a participatory crisis management tool ⚠️ @ALACIP_oficial @cepal_onu @OECDgov
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
📄 New paper in IPMJ with @jmaribel912: How municipalities used Twitter to communicate and engage citizens in a public health crisis? 📊 We analyze 106k+ tweets from 103 local governments across Latin America during COVID-19 pandemic 🌎🏛️ 🔗doi.org/10.1080/109674… @tandfonline
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
📄 New paper in JOTS.cz: How do hotels use Instagram to co-create experiences with tourists? 📊 We analyze 10k+ posts from 171 hotels in Porto to understand what really drives engagement and interaction on social media 📸🏨 🔗doi.org/10.29036/3xhbt… @visitportugal
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Eva Sánchez Teba retweetledi
Fran Rejón
Fran Rejón@franrejon·
Muy feliz de compartir 📢 un nuevo artículo en Journal of Consumer Behaviour (open access, Wiley): “AI Hallucinations in Tourism: How Errors Impact Consumer Trust and Recommendation Acceptance” 🤖🧠✈️ doi.org/10.1002/cb.701…🔗
Fran Rejón tweet media
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
A mid-sized city led the ranking. @AytoEstepona achieved the highest reaction rate, ahead of larger cities. 📉 More activity → lower reactions 📊 Population size → not significant ✨ Content & strategy → decisive The takeaway? Strategic content beats volume @JMGarciaUrbano
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
🚨 Digital government myth: “Post more to get more engagement.” Analyzing 14,742 Instagram posts from 17 municipalities, we show reality is more complex. 📉 Activity ≠ reactions 📊 Size ≠ impact 🎯 Strategy matters Full study in GIQ @Sciencedirect 👇 doi.org/10.1016/j.giq.…
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
🤖📊 Algorithms are making decisions. 👀 But are companies telling us about it? In our paper in IJAS, we analyze 📄 962 corporate reports from 🏢 337 Western European firms. 🔎 ADM transparency is still in its infancy. Full study 👇🏽 🔗 doi.org/10.1016/j.acci… @Sciencedirect
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
🚐🔥 The caravanning boom shows in reviews Criticism drives consensus but often lacks strategic focus — that’s the real advantage ✅ 📣 For ecosystem players, digital conversation isn’t just reputation — it’s strategy 📲 Listen smarter. Grow stronger. @campermagazine @rvlife
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
🚐📈 Caravanning keeps growing — and turning digital 📲 🧠 We analyzed ~1.6K reviews of leading caravanning apps using web scraping, text mining & statistical models 📊 Evidence from a booming sector Full study in JOTS.cz 👇 🔗doi.org/10.29036/jots.… @GoodSam
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Eva Sánchez Teba retweetledi
David Perea El Khalifi
David Perea El Khalifi@dPereaKhalifi·
💳📲 What really drives user experience in P2P payments? We analyzed ~16K app reviews of @Bizum_ES Twyp and Verse using text mining + sentiment analysis 🧠📊 User emotions reveal the real competitive edge ✅ Full paper👇 🔗doi.org/10.1186/s40854… #Fintech #P2P @ING_es @bbva
Financial Innovation@FINI2015

🚩Article recommendation How do users feel about #paytech apps in Spain? A new study by Perea-Khalifi et al. uses #TextMining and #SentimentAnalysis to explore the determinants of user experience in #P2P payment systems. 🔗Find here:bit.ly/3HcYB4c

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