bdthepd

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

@avis You just lost a customer that spends Tens of thousands of dollars with you every year. Charging me a $125 fee because there was a little mud on the side of the car and saying the car has to be spotless when returned is ridiculous. I'm coming back @enterprise

@AmericanAir I just want to say thank you! 2 great flights today and on both I was recognized and thanked for being Executive Platinum. Those little things go a long way! That normally only happens on Eagle but today was on mainline too! So, thank you!

@Xfinity really tech says they are at our house, I am on the Ring cameras the entire time & my wife is in the driveway & they never show up! Thanks for no service for the past 5 days. Hope the tech shows up for the new appt tomorrow. This is why people are switching. #wearenext

@BILLWALSHTV @Live5News @GrayTelevision Congratulations @BILLWALSHTV !!!

Today marks 31 years here at Live 5 News … and this summer 38 in Charleston. Now the longest running meteorologist and TV personality in the Lowcountry. Wow.. time flies and I appreciate you all so much for your trust and support over the years. ❤️ @Live5News @GrayTelevision

Marble sized hail in Mount Pleasant this afternoon in Brickyard Plantation @RobStormTeam2 @BILLWALSHTV @StormTeam2WCBD @NWSCharlestonSC

@AmericanAir FT Sandi Dunn gets customer service. It’s nice once a year when an FA actually thanks you by name, but a personal note is a whole new level! That’s customer service that builds loyalty! #doingitright #CustomerService

@AmericanAir FA Sandi Dunn gets customer service. It’s nice once a year when the FA thanks you by name, but a personal note, that’s a touch that creates loyalty. Thank you AA and FA Sandi #doingitright

@AmericanAir Thank you for getting us home last night. Severe Weather everywhere and lightning ground stops, yet we were still home just 40 minutes late.😃

@AmericanAir Whatever. Still no DM. Thank you for nothing @AmericanAir I will be moving my loyalty and platinum status to @Delta and @SouthwestAir and maybe even a little of @united but they have some issues too

@bdthepd Our apologies for the delay on getting back to you. We're taking a look now and will respond back to your DMs.

Thank you @AmericanAir trying to get to my wife who’s father is dying and you canceled my flight. No phones and this! Thank you!

NOAA: Hurricane Ian was Category 5 before weakening at Florida landfall live5news.com/2023/04/03/noa…

In Cabo San Lucas listening to ⁦@dariusrucker⁩ in the marina. Home tomorrow in Mount Pleasant. Maybe??? If we get on the plane!

@AmericanAir thank u 4 the hours spent on phone, chats & at DIA counter this weekend, you ruined my time in Denver left me with almost $2k in pending charges & everything was still screwed up by the time I got to the airport yesterday morning. Remaining booked trips will b last

@AmericanAir thank u 4 charging me $104 4 seat 12F yesterday only 2 get paper ticket 4 seat 24F @ gate & no money back. Thank u 4 almost $2000 in pending charges on CC & rudeness from Marten @ counter at DIA yesterday AM. He started the day off unpleasant and u kept it that way

@DawnGilbertson @AmericanAir @AmericanAir charged me $104 for seat 12F yesterday only to b handed paper ticket at gate for seat 24F, I got no money back and have about $2000 in pending @AmericanAir charges on my credit card they say will be going away SOMEDAY. Don’t bother calling either over 9 hour waits

Boy has @AmericanAir got a deal for me: fly into a different airport than the one you booked and they won’t charge extra! Zero mention of compensation for making said change. What a bizarre time.

@FlyHSV you have the friendliest staff of any airport! Jacqueline at the United/@BreezeAirways counter and gate was the sweetest! The @TSA Agents were the nicest of any airport and the young lady at Arrezzio Pizza this morning could not have been nicer! Can't wait 2 come back!

@BreezeAirways welcome to Charleston!!!! We flew you for the first time this weekend to Huntsville Roundtrip and it could not have been better! Super nice staff, super clean planes I hope we will be flying your for many years to come to many new destinations! Keep it Up!

@AmericanAir Unfortunately we have 3 more trips already scheduled with u that we cannot get out of. But those will b the last. Just hoping U do not cancel again and send us to another great hotel like this one where u can actually see the blood stains on the arm that u put us in Sunday night.

@bdthepd Canceling flights is the last thing we want to do and our sincere apologies that we let you down. We'd love another chance to impress.

@AmericanAir Thank you for letting us down AGAIN! 3 trips in 3 months and you have cancelled flights on 2 of them ruining the trips. U R no longer dependable. Hotel this last time U but us n was scary! Won't be able to book with u anymore! #sosad