Jamie Cuffe

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Jamie Cuffe

Jamie Cuffe

@jamiecuffe

Building @pacecom: The AI operations partner for insurance · Past @retool, cheer (acq by retool), @sequoia

New York, NY Katılım Ekim 2012
1.7K Takip Edilen3.4K Takipçiler
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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.
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Jamie Cuffe retweetledi
Pace
Pace@pacecom·
Computer use is one of our most demanding workloads at @pacecom. Our agents drive real browsers and desktop applications through long, multi-step workflows, where every action depends on correctly understanding the screen before it. It's the one place where we usually have to make tradeoffs between model intelligence and speed. When we tested Sonnet 5, it ran through customer workflows quickly without giving up accuracy, landing at the top of our evals. That combination lets us ship faster, more capable agents that deliver real value to our customers.
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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
If 2025 was the year of agentic coding, 2026 will be defined by computer use agents. Insurance is the #1 market for computer use. Many carriers and brokers run on hundreds of systems: desktop apps with no APIs, green screen terminals that can't be accessed outside the mainframe environment, and third party portals. This is where most of the manual back-office work lives, yet it's also where most automation has broken down. Insurers became the largest buyers of RPA for exactly this reason, but bots built to mimic clicks created a fragile maintenance treadmill. Computer Use Agents (CUA) change that by operating any system a person can, logging in with 2FA, viewing the screens, reasoning through edge case updates, and acting in real time. Until March, CUA was too slow, costly, and inaccurate to be run in production. With the release of Sonnet 4.6 and GPT-5.4, accuracy on our internal evals jumped from 30% to 94% overnight. Today, long-running tasks spanning >30 min run at 99%+ accuracy in our computer use harness. For our customers, computer use agents that were completely out of reach six months ago are now in production.
Pace@pacecom

Most insurance work still lives in systems that were never built to talk to anything else: policy admin platforms, claims systems, the mainframe you reach through a green screen. Still, these are the platforms that hold the data the mission-critical work depends on. Computer use removes that limit. If a person can operate a system, a @pacecom agent can too: it sees the screen, reasons about what's on it, and acts. We've pointed it at the trickiest UIs out there - cluttered policy platforms, 40-year-old mainframes, systems behind two-factor logins - and because it reasons over screens instead of following hardcoded clicks, it doesn't break when a field moves. This is the work nobody could automate, till now. See how we build production-grade multi-modal agents here

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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.
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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
@JulienBek Working to build the $1T software company masquerading as a services firm as fast as possible
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Julien Bek
Julien Bek@JulienBek·
These guys will probably be top 3 fastest growing autopilot company this year.
Jamie Cuffe@jamiecuffe

Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.

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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
@kevinwhinnery Thank you Kevin and congrats on the recent acquisition! We just launched a faster build experience on Claude managed agents and are heavily leveraging Ant computer use models. Excited we get to collaborate again
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Kevin Whinnery
Kevin Whinnery@kevinwhinnery·
We love solving unsexy problems - congrats to Jaime and the team!
Jamie Cuffe@jamiecuffe

Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.

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bryan schreier
bryan schreier@schreier·
Working with @jamiecuffe for the second time is like observing a masterclass in startups. Congratulations and welcome @JoshuaKushner @ThriveCapital and @emergencecap
Jamie Cuffe@jamiecuffe

Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.

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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
@laurenmhreeder @pacecom Couldn't agree more! Agents catalyzed insurance AI adoption to handle the millions of policy servicing processes everyday. Thank you for partnering with us ahead of the wave and now supporting us as we scale to meet demand
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Lauren Reeder
Lauren Reeder@laurenmhreeder·
The insurance world is hitting a tipping point, and @pacecom is driving it. As AI models get better, we've seen AI spread like wildfire across first legal, then customer support, and now we're seeing the same thing happen in insurance.
Jamie Cuffe@jamiecuffe

Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.

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Avery Klemmer
Avery Klemmer@averyklemmer·
Pace is helping insurers underwrite more of the world's risk by making operations serverless and scalable. We've known Jamie for many years and are excited to partner with him on his mission to transform the insurance industry for decades to come.
Jamie Cuffe@jamiecuffe

Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.

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Alfred Lin
Alfred Lin@Alfred_Lin·
The first wave of AI gave workers better tools. The next wave does the work entirely for them. That's what @pacecom is doing in insurance: autonomous agents handling submissions, claims intake, and data entry end to end. Thrilled to continue partnering with Jamie and the Pace team.
Jamie Cuffe@jamiecuffe

Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.

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Pat Grady
Pat Grady@gradypb·
We got to know Jamie as a college intern at Sequoia, and have built maximum conviction in him over the years. Pace is off to the races with exactly the right AI-native solution for the massive insurance industry. We are beyond thrilled to double down on Pace!
Jamie Cuffe@jamiecuffe

Today, Pace has raised a $46 million Series B, co-led by @ThriveCapital and @Sequoia, with participation from @emergencecap and @pruvencapital, to help our customers insure more of the world’s risk. @pacecom agents have completed more than 250,000 critical insurance operations, growing 3x every quarter. The world’s leading insurers, like Prudential, WTW and Convex, trust Pace to scale back-office operations. 60% of the world's losses last year went uninsured. Closing this $9 trillion protection gap starts with AI-native operations.

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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
@gradypb Thank you Pat, grateful to be building Pace together and for the partnership over almost a decade now!
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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
@Alfred_Lin @pacecom Thank you Alfred, very grateful for the continued partnership with you and the Sequoia team!
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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
@Forbes @annatonger so clearly captured our vision to close the $9 trillion protection gap with AI-native operations. Great speaking with you and the @Forbes team
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Forbes
Forbes@Forbes·
Thrive And Sequoia Back Pace With $46 Million To Automate Insurance’s Back Office forbes.com/sites/annatong… (Photo: Two Dudes Photo)
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charlie
charlie@cdsiren·
Thrilled to announce that Decent (@swapsxyz) has been acquired by @MoonPay and is rebranding to MoonPay Trade. MoonPay Trade is a single API providing institutional-grade cross-chain execution across 200+ chains. It extends Decent's core routing and liquidity layer to new chains, new markets, and — most importantly — new users. We started Decent in @ycombinator's W22 batch as a music NFT company, tokenizing musicians' streaming royalties (the OG RWA). We always saw NFTs and crypto as enabling technology, the most efficient (and interesting) way to solve an economic problem for our target users. That didn't work with $80 gas fees on Ethereum, so we deployed to L2s like Optimism, Base, and Arbitrum as they launched. Over the next year, our NFT protocol took off — over 25M NFTs minted across 5 chains. Our biggest pain point became users asking why they couldn't mint if their ETH was on a different chain. So, we built the first chain-abstracted transaction modal, launching with Arbitrum and Uniswap. For us and many others, it was the first "aha" moment of how users will end up transacting in a multi-chain environment. We iterated from the first solution, building backwards from our desired app UX, to create a novel, low-level liquidity layer that quickly processed >$1B. We couldn't be more excited to enter the next phase of growth with MoonPay. The day-to-day reality of founding a company was an all consuming effort to make something people want. The endlessly motivating dream though was to carve our a place in the world by building something that touches the daily lives of everyone in it. With MoonPay, we see that opportunity. MoonPay reaches hundreds of millions of users today and will be a globally important company as the interface between TradFi and DeFi. We couldn't be more excited to work with Ivan and the MoonPay team to build the way the world moves value.
MoonPay 🟣@moonpay

BREAKING: MoonPay has acquired Decent and launched MoonPay Trade the only API you need for onchain execution, settlement, conversion, and payments on 200+ chains and protocols one-click to DeFi for institutions, apps, and enterprises performant, compliant, and live now

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Jamie Cuffe
Jamie Cuffe@jamiecuffe·
Proud moment for the Pace team. I’ve followed the ET30 list since before founding Pace as they have a track record of spotting the defining companies early. Looking back at the 2019 list they highlighted @Snowflake @datadoghq and @figma before they went public. What stands out about this year's cohort is how much of it is vertical AI. Purpose-built AI for specific industries isn't a bet anymore and is rapidly becoming the dominant pattern in enterprise software. Seeing Pace alongside friends at @harvey @trybasis @crosbylegal @clay and others is a testament to the work these teams are doing to tailor agents to the mission-critical work in their industries. We’re still in the early innings of vertical AI. I look forward to seeing these leaders shape the list for years to come and grow into the next set of public companies.
Pace@pacecom

Excited to share that Pace has been named to the 2026 Enterprise Tech 30 list! Wing VC and Newcomer's ET30 is one of the most closely watched signals in enterprise technology, voted on by 90+ leading investors and corporate development leaders to identify the companies defining what comes next. To be recognized alongside companies like @AnthropicAI @databricks @harvey, and @OpenAI makes this especially meaningful. This year's cohort reflects something we've believed from day one: purpose-built AI for specific industries is winning. For us, that industry is insurance. We're building the agentic AI platform that carriers and brokers rely on to automate their most complex operations across the policy and claims lifecycle. A huge thank you to @Wing_VC and @EricNewcomer for the recognition, and to our team for making it happen.

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